Rosemont Guest Suites

This hotel is in a great location being that it is within walking distance to the ferry and many shops and restaurants. Management is attentive and responsive. Unfortunately, the property is in need of updating and a deep cleaning. I've stayed here a couple times in 2024 due to it being affordable and the reasons I stated above, however following are issues I have encountered: Bird waste all over pool furniture (I asked for them to clean two chairs so we could sit out and they were accommodating), obvious "surface" cleaning only in rooms (bring your Lysol wipes so you can wipe the furniture, walls, and surfaces before you settle in), patio/balcony furniture filthy (had to ask to have someone clean it), breakfast runs out (I showed up 30 mins before breakfast was over and was told they would not be replenishing the small pastries...which is all they served besides yogurt , coffee, and tea). On my last visit, we had an issue with roaches due to an old toaster being brought to our room that had not been cleaned. Management immediately took the toaster and the food that was ruined out of our room but when we saw a few additional roaches that evening, we were given a half empty can of roach spray and we had to stand on a chair to spray behind the fridge and on top of the kitchen shelving (where we saw the few roaches coming from). Please note that upon checkout, the hotel discounted our bill by one night (without us having to ask), which we did appreciate.

Minus the oven with the burnt food smell, It’s was a great weekend!

This is a great spot when the Princess is full or too expensive. Close to town and meetings. It is dated but clean. Just didn’t like the ants all over the bathroom and stepping on a cockroach before entering my room.

WE Will be Returning This was the 2nd time that we stayed at the Rosemont, and we were NOT disappointed !! Excellent location to downtown Hamilton (easy walk). Excellent service. Very friendly staff. We will be returning.

I would definitely return. Hotel about 10 minutes walk to town. Very good stay, clean and comfortable room, beautiful garden, helpful employees. Visitors, do not walk to Admiralty Park, the roads dangerous for walking, take a taxi. Also do not go to the Dockyard after 3:30 PM, it closes down after 5 PM, except on Wednesday for the bonfire.

Pretty, nice staff but not clean. The property itself was beautiful but cleanliness was subpar. The first room I was given clearly had not been cleaned at all there was a significant amount of hair and other detritus in the sheets, no surfaces had been cleaned and were full of crumbs and spilled liquids. The bathroom was horrendous. They front desk staff were very nice and accommodating and did immediately attempt to rectify the situation by giving me a different room but I wouldn’t say it was much cleaner than the first. Other than that it was a nice quiet place with wonderful grounds and views. I have no other complaints than the cleanliness of the accommodations.