Tavern on the Bay Hotel - Frank Sinatra Suite

I recently stayed at this property, and while it boasts a stunning location right on the bay, my experience was disappointing due to poor management and a lack of attention to detail. The location is fantastic—close to popular restaurants and nightlife. The property itself is gorgeous, offering incredible views of the water. However, the hotel lacks the leadership and hospitality expected from such a prime spot. Upon check-in, the owner was sitting off to the side in the lobby on his phone, offering no greeting or assistance. A young man walked us to our room, but no one offered help with our luggage, which was surprising. The room was clean but shabby and outdated, with an exposed light switch plate in the bathroom. The decor felt neglected, and there was a table on the upper deck right outside our window, allowing us to hear every conversation from guests sitting there. The restaurant on the property is beautiful, offering fantastic views, yet it was completely empty during our stay. In contrast, the restaurant across the street was bustling with a great atmosphere. Given the location, the hotel’s restaurant should have been the go-to spot, but it’s clear the property is poorly managed. Overall, while this hotel has incredible potential, it needs more care, attention, and stronger leadership. With proper improvements, it could be an amazing destination. As it stands, it feels like its best days are behind it.

Disappointed for my 35th Anniversary Mold in bathroom. Very poorly decorated. Mishmash of different decors. Room up three flights of stairs. Hotel food was less than par. Restaurant managers conversations were very inappropriate.

NJ Not relaxing much needed vacation Unfortunately it is not as depicted in pictures. Bed was horrible. Lumpy with nails from box spring poking mattress; staples sticking out side of mattress. E weren’t told we had to call for room service. Asked for clean sheets (done) and bath towels. Received two towels no clean hands towels or washclothes. They left dirty stuff in floor where we had stacked it. Gross. Called and requested and they would be right up. Didn’t happen. Next morning I let the manager know how unhappy we were. Came back for our last night to new towels and clean sheets. Air conditioning was antiquated. Hangers were from the 50. . . Maybe 60’s. View was a postage stamp size. No coffee in room and not available Monday and Tuesday and on Wednesday whenever the guy showed up but it stops at noon daily. No coffee even in restaurant. Needless to say for the $$$ we paid there are a list of other sad things with this room. Concept is good but I think we got taken financially. Someone needs to work with management to bring this up to par and make it a good stay.

Quaint and comfortable This was a "sister's" birthday trip. 2 nights. I liked the place very much. Sam had me laughing. The room was bright and comfortable, but it was 2 flights of narrow steps upward. A little harder to at 62 than before. My suitcase was not brought up or down for me, that's something that should be done, especially for older ladies. Also, as amenities go, add a blow dryer and the iron to go with the ironing board. That said, we had a terrific time and were quite happy with the stay.

DeMent Everyone we encountered was very nice! A little surprised that the bartenders didn’t have the ingredients to make an espresso martini, as it is such a popular drink. Nevertheless, the bartenders were great!

More like a B & B They were kind enough to let me check in early. It was a self check in and out. No person at a desk to check in. The room was a bit creepy. I could see daylight through the door jamb into the room from the hallway. The comforter on the bed was stained. The mattress was slanted on one side, very soft but comfortable. The room could definitely be updated or refreshed. There were two window AC units. One window in the room opened up to the rooftop deck which creeped me out. If I could have opened the windows the view would’ve been great. Price was right. Luckily I took all my stuff with me when I went to my car in the morning because the front door locked behind me and I don’t know how I would’ve gotten back in.