Tapestry Collection By Hilton Hotels in Solvang

The service staff in the restaurant were very warm and friendly, but the room service was not good. When I went to bed at night, I found stains on the sheets and called to ask for the sheets to be changed. The service staff came 10 minutes later and handed me the sheets and asked the guest to change them by himself. After looking at the stains , and said it was not a stain, but a trace of ironing. Breakfast was included in the room rate when booking. When we arrived at the hotel, the front desk said there was no breakfast included, so we contacted Ctrip customer service. Ctrip customer service was very helpful. They promised us to pay in advance, passed the breakfast receipt, and refunded us quickly. , must like it👍