Guest User
February 26, 2025
Small room, but okay for a solo guest, with a big, comfortable bed, and looked recently renovated. The hotel spa also looked recently renovated, was nice, and surprisingly quiet in the evenings. Good location, close to town centre, ski shuttles and post bus stop. Basically, nearly everything about my stay was good, hence the high rating. However, I do have a few niggles and feedbacks. Everything was very clean, although one day I did have an unsettling experience regarding my quilt cover. My bedding was changed every day (which was surprising in itself – I’ll explain that later), and one day my quilt cover had what appeared to be blood stains. The stains seemed to be dried in, had survived washing, so probably could do no harm, but it still bothered me. I was surprised that Hotel Postwirt would continue to use such a badly stained quilt cover on a guest bed; most hotels would just have thrown it out if they couldn’t get it clean. Regarding bedding, the hotel’s guest information leaflet stated that changing bedding would incur a charge of 20 Euros, which was worrying since my bedding was routinely changed every day. I wondered if I’d have a 140 Euros bedding charge on my bill at check-out time, comparable to the despicable ‘resort charge’ one gets in many American hotels. I didn’t, which makes me wonder why the hotel feels the need to put such a worrying and provocative statement on the guest information leaflet. Most hotels in this class wouldn’t risk worrying all its guests for the sake of a few who might, for some reason, need and request an unscheduled bedding change, they’d just do it at no charge as a courtesy. Regarding eating arrangements, the breakfast buffet was nice, but the buffet area seemed small as a function of the size of the hotel; getting breakfast could be a bit of a scrum. Dinner was good, but again, I have a few niggles. As often happens to me as a solo traveller, I was given the worst table in the restaurant. I was seated in a strange little nook at the edge of the dining room, pressed upon on two sides by walls. Why do hotels give solo guests the worst table? As if eating alone isn’t depressing enough. I wish all hotels were like a hotel I visited in Hinterglemm; they gave me one of the best dinner tables in the restaurant with a great view over floodlit pistes. Hotel Postwirt likes to give the impression of an upmarket evening dining experience, but I wasn’t convinced. The hotel has a dinnertime dress code, but it wasn’t followed by all guests and not enforced by staff. Additionally, some guests sat at table playing loud audio from their smartphones, and despite my requests, dining room staff were reluctant to ask them to stop. Makes having live dinner time music seem pointless. I recommend the hotel adds “no smartphone audio allowed” to its list of dining room protocols and automatically challenges anyone who does so. The hotel’s tipping system is suspiciously complex. As far as I could tell, the hotel has at l