Etéreo, Auberge Resorts Collection

We had an absolutely amazing time at Etéreo, Auberge Resorts Collection. From the moment we arrived, every detail was thoughtful, intentional, and deeply appreciated. The atmosphere, service, and overall experience completely met—and even exceeded—our expectations. It’s rare to find a place that makes you feel both fully relaxed and genuinely taken care of, but Etéreo delivered on all fronts. The staff were warm and attentive without being intrusive, and every aspect of the resort felt curated to create an experience of true ease and luxury. Alvaro, Luis, Daniel, Oscar, and Itzel made our stay extra special. We returned home feeling renewed and already dreaming about our next Auberge stay. This trip confirmed it for us: we only want to vacation at Auberge properties from now on!

We just returned from a magical stay at Etéreo, Auberge Resorts Collection, and I can honestly say it was one of the best vacation experiences we’ve ever had. We originally planned a 4-night stay with our two young kids (ages 6 and 4) and ended up extending because we simply didn’t want to leave. Every aspect of the resort is designed with care, intention, and heart. From the moment you arrive and are welcomed with a short Mayan ceremony and a personal “guía” for your stay, you know you’re somewhere special. Check-in happens in your room (a much-appreciated touch in the summer heat), and the thoughtful welcome gifts for both kids and adults set the tone immediately. We were generously upgraded to a one-bedroom ocean-view suite with a bonus “sunset room”—a dream setup for a family. The design is stunning—natural, tranquil, and luxurious without feeling overdone. Each space feels curated, calming, and connected to the surrounding nature. The food is exceptional. The resort celebrates Mexican cuisine in its most authentic and elevated form. We had the pleasure of attending their Cena de Abuela dinner, which featured heirloom family recipes from around the country—served with warmth, pride, and incredible flavor. One morning, after I complimented the sweet bread, the pastry chef personally came out to share his baking tips with me. Moments like that made the experience feel intimate and personal. The staff are what truly set this place apart. Their service philosophy seems to be built around one guiding principle: never say no. Every request was met with a smile and an eagerness to help. They remembered our preferences, anticipated our needs, and treated our kids with as much care and attention as they did us. We discovered hidden gems like a quiet pier with starfish and crystal-clear water after chatting with the team during a rainstorm—proof that even rainy days can be full of magic when you’re in the right hands. We left feeling relaxed, inspired, and full of gratitude. Etéreo is not just a hotel—it’s a feeling, a memory, a place we can’t wait to return to.

Feels private and exclusive for quiet vacation together. Room was gorgeous, staff super friendly, food superb. Property small enough that the pool and beach were never crowded.

Took a quick 3-night trip with our teens (19, 13, 13) to Etereo. We loved our spacious suite; the balconies, views, and decor were amazing. The room felt peaceful and brand new, like we were the first to stay in it. The food was loved by everyone in our family (which isn't easy to do!), every meal was fresh and delicious! Every trip to the pool and beach we were greeted with cold waters, fresh towels, and exceptional service (and always plenty of available loungers). Our family enjoyed the kayaks, paddle boards, and volleyball at the beach. Left the resort for the Cenote experience, highly recommend. We will forever be comparing all other vacations to this one!

I came here to unwind and it was better than expected. My room was beautiful with a relaxing zen feel, just what I was needing.

Just returned from a stay at Etéreo and can't recommend it enough. From the moment you arrive, the experience is both luxurious and grounding. The property is stunning — seamlessly blending modern design with the surrounding jungle and coastline. Every detail feels intentional, from the architecture to the scents in the air. The service is what truly sets Etéreo apart. Every member of the staff was warm, attentive, and genuinely welcoming without ever feeling overbearing. They remembered our names, preferences, and always made us feel taken care of.