Etéreo, Auberge Resorts Collection
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad

Etéreo, Auberge Resorts Collection

2024 Global 100 - Scenic Hotels
Paseo Kanai 16, Solidaridad, 77730 Playa del, Solidaridad, Quintana Roo, 77730, Mexico
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With a stay at Etéreo, Auberge Resorts Collection in Playa del Carmen (Maroma), you'll be steps from Maroma Beach and Virgen Beach. This beach resort is 11.3 mi (18.2 km) from Quinta Avenida and 11.3 mi (18.2 km) from Playa del Carmen Main Beach.Show More
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hotel overview picture
Highlights
Ideal location
Top local pick
Parking available
Lots to do
Sparkling clean
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Amenities
Outdoor swimming pool
Diving
Sauna
Spa
Massage room
Gym
Private ParkingFree
Car rentals
All Amenities
Property Description
With a stay at Etéreo, Auberge Resorts Collection in Playa del Carmen (Maroma), you'll be steps from Maroma Beach and Virgen Beach. This beach resort is 11.3 mi (18.2 km) from Quinta Avenida and 11.3 mi (18.2 km) from Playa del Carmen Main Beach.
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4.8/5
Amazing
Cleanliness4.8
Amenities4.8
Location4.8
Service4.8
All 60 Reviews
Surroundings
Landmarks: Dolphin Discovery Playa del Carmen
(840m)
Landmarks: Playa Maroma, Riviera Maya
(940m)
Landmarks: Playa Virgen
(970m)
Landmarks: Capitán Memo Snorkel y Sailing
(2.2 km)
Landmarks: Hacienda Tres Rios Resort, Spa, & Nature Park
(3.2 km)
Landmarks: Mayan Water Complex
(4.4 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Ocean Studio with Plunge Pool - 1 King
6

Ocean Studio with Plunge Pool - 1 King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Towels
Private toilet
Room Details
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Mangrove Studio
4

Mangrove Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Two Bedroom Ocean & Sunset Suite
7

Two Bedroom Ocean & Sunset Suite

Bedroom 1:2 Queen bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Studio - 2 Queens
4

Ocean Studio - 2 Queens

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Studio
3

Ocean Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Mangrove Studio with Plunge Pool - 2 Queens
5

Mangrove Studio with Plunge Pool - 2 Queens

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Two Bedroom Ocean Penthouse
9

Two Bedroom Ocean Penthouse

Bedroom 1:2 Queen bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Mangrove Studio with Plunge Pool
4

Mangrove Studio with Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Three Bedroom Ocean Penthouse
5

Three Bedroom Ocean Penthouse

Bedroom 1:2 Queen bed and 2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Two-Bedroom Ocean Veranda Duplex
5

Two-Bedroom Ocean Veranda Duplex

1 Queen bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Suite with Sky Deck and Plunge Pool
4

Ocean Suite with Sky Deck and Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Suite with Plunge Pool
5

Ocean Suite with Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Studio with Sky Deck and Plunge Pool
3

Ocean Studio with Sky Deck and Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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One Bedroom Ocean & Sunset Suite
5

One Bedroom Ocean & Sunset Suite

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Three-Bedroom Ocean Veranda Duplex
9

Three-Bedroom Ocean Veranda Duplex

Bedroom 1:2 Queen bed and 2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

4.8/5
Amazing
60 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.8
  • Location4.8
  • Service4.8
Average for similar properties in Solidaridad
Most Mentioned
AI Summary
The property boasts spacious, beautiful rooms with ocean front balconies. Guests appreciate the excellent service, first-class spa, and high-quality furnishings. The personalized, attentive care enhances the overall experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
My husband and I used studio Eminence photography for our maternity shoot during our baby moon. Gary was our photographer and did an incredible job with our photos. He was also so patient, responsive, and helpful with all of my questions. He made my husband and I feel comfortable and we had such an amazing time during our photoshoot with him. The photoshoot was taken at Etéreo resort and I cannot say enough great things about the property. It is absolutely breathtaking and so serene. We love how quiet and peaceful it was. The nature and surroundings of the property makes you feel tucked away in a jungle, but with access to a clean crystal beach. The pier I could fall asleep on, and the architecture was exceptionally done. It’s such a unique property and we are so grateful to have had the opportunity to take photos there. Overall it was a great experience for us and we highly recommend it to others.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
My husband and I stayed here for our babymoon in December. It was one of the best hotel stays we have had in a while. The service was outstanding, food very good, spa was wonderful. The hotel grounds were beautiful. Highly recommend and we hope to be back.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 16, 2024
An amazing hotel, incredible property, with the best service in the industry. Our guide Ricardo, and the two waiters who work at the pool, Daniel and Carlos, went above and beyond. The were warm, friendly, helpful, and kind. They turned a good vacation into a great vacation.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 14, 2024
We were guests at the St. Regis (amazing) and had a dinner at Itzam. The decor of the restaurant is very pueblo-like, offering an authentic atmosphere. The food was excellent, every item a culinary delight. As it was our honeymoon, the manager offered some bubbly but my husband does not drink. The manager didn't blink an eye and insisted that instead our dessert would be on the house. That was very kind and we really appreciated it! Oscar Sosa was our waiter, he was very attentive and helpful! If you are staying at any of the Kanai resorts, you should absolutely book a dinner at Itzam =)
j‍e‍s‍s‍i‍c‍a
February 1, 2023
Underwhelming I was completely underwhelmed with the hotel overall. The room was perfection, no complaints. The design of the hotel was beautiful - the property, decor, etc. However, the beach was terrible. It was tiny, the water was not crystal clear, not sure what it was as there was not a ton of seaweed visible. The sand was mostly hard, not the powder soft white beaches which are everywhere else in the area. I have stayed at every hotel in mayakoba, and I was very excited to try something new, but it was just a disappointment at this price point. The property is small and there are very few options for food. I am always a beach person, never hang out by the pool, but the food and beverage options (and prices, so weird!) were better at the pool. I ordered a $25 pina colada by the beach that was horrible... bad enough that I genuinely think it was an accident. I did not want to complain, so I just moved on and did not finish it. Service was ok, nothing special like at the rosewood or even fairmont hotels. Stunning design, but lacking in a lot of areas. It's new, so I hope they can improve.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 1, 2024
We recently concluded a five-day, four-night stay at Etéreo, Auberge Resorts Collection, in Riviera Maya, and it was nothing short of exceptional. Our Ocean Studio offered breathtaking views, but what truly distinguished our experience was the resort’s intimate scale. It exudes a relaxed yet energetic ambiance, making it feel both exclusive and vibrant. The meticulously maintained grounds foster a profound connection to the outdoors and the sea. Strolling above the mangroves on elevated platforms felt magical, immersing us in the natural beauty of the surroundings. As with all Auberge properties, the staff’s warmth, attentiveness, and generosity were unparalleled. Every team member contributed to making our stay memorable. The culinary offerings were a delightful journey through Mexican culture, with chefs presenting elevated renditions of classic dishes that tantalized our taste buds. My partner and I eagerly anticipate returning to bask in the outdoor warmth and the resort’s tranquil vibe. Etéreo comes highly recommended for anyone seeking a harmonious blend of luxury and nature.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 1, 2024
Second visit here. Stand by my excellent 2023 review. I’d say food has improved this year. Breakfasts are outstanding. Dinners noticeably better. Remarkably friendly staff across the board. Very kid friendly Thanksgiving week, which was not our experience last year. We didn’t bring kids but there were plenty of them around. We had, as requested, Itzel as our guia. Her role was to provide guidance throughout our stay to ensure all was going smoothly. She was at all times a text away and was - once again - additive to our visit.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 18, 2024
What a great experience! Highly recommend this resort- especially the spa! Each treatment includes a 60-90 minute Mayan experience that is absolutely incredible. Everything from check in to check out was memorable. We will definitely be back!

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 01:00–12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
MXN$1,361 (approx. PHP 3,839.14) per person per night
Adding crib: Free
Children 3 years old and over
MXN$1,361 (approx. PHP 3,839.14) per person per night

Breakfast
StyleSet menu
AgeFee
Children 17 years old and under
MXN$810.59 (approx. PHP 2,286.53) per person
Adult
Set menu:MXN$1,114.56 (approx. PHP 3,143.98) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$3,428.43 (approx. PHP 9,670.98) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2021
  • Number of Rooms: 79
With a stay at Etéreo, Auberge Resorts Collection in Playa del Carmen (Maroma), you'll be steps from Maroma Beach and Virgen Beach. This beach resort is 11.3 mi (18.2 km) from Quinta Avenida and 11.3 mi (18.2 km) from Playa del Carmen Main Beach.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Itzam, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Make yourself at home in one of the 75 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Frequently Asked Questions

What is the cancellation policy for Etéreo, Auberge Resorts Collection?

The cancellation policy for Etéreo, Auberge Resorts Collection varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Etéreo, Auberge Resorts Collection?

Standard check-in time at Etéreo, Auberge Resorts Collection is 15:00 and check-out time is 12:00.

What amenities and services are available at Etéreo, Auberge Resorts Collection ?

Etéreo, Auberge Resorts Collection offer top amenities and services include .

Can I bring my pet inside the Etéreo, Auberge Resorts Collection?

Pets are allowed on request at Etéreo, Auberge Resorts Collection. Charges may be applicable.

About This Property

Nearest AirportCancún International Airport
Distance to Airport44.9KM
Average Price FromPHP247312
Hotel Star Rating5