Nickelodeon Resorts Riviera Maya

Family-Friendly Atmosphere: Many users praised the hotel as an excellent destination for families, particularly those with children. Highlights include a fun and safe water park, kid-friendly activities, and an enjoyable vacation experience for children.

We wanted to do something special for our kids before they got too old. As a family, we have gone on over 20 all inclusive vacations, including Cancun, Costa Mujeres, Puerto Vallarta, Jamaica, Dominican Republic, and Grand Cayman (although not all inclusive in Cayman), so we are not new to traveling and have plenty to compare to. At over $1500 per night, we were excited to take this once in a lifetime trip. Our expectations were high. We all got our nails painted like slime and SpongeBob. My daughter was drawing Dora and Boots like crazy. We couldn’t wait!! Got there and instantly you drive by the water park right off the Main Street. Looks nice. We check in and have to take a bus to our room from the lobby. They have 20 passenger vans there for the guests to transport people around. Golf carts only there as a butler service. But not a lot of them. If you enjoy nice scenic walks thru the jungle at other properties, this isn’t for you. The rooms are in one building about a mile away from the lobby and water park. The only way to get around, is by these vans. For every guest. For every stroller and person. They have 1 door that opens in the van and everyone piles in and out of this thing. Not my vision in paradise that’s for sure. We walked into the room to check it out. Pro-hotel room had 2 bathrooms in it. That was awesome. Pro-everything is clean Pro-every room has a swim out Con-our swim out pool was freezing, (it was middle of July) and about 4 feet wide. Kids didn’t want to swim in it cause it was too cold. Con-the ocean view was horrible of giant concrete blocks all over in the ocean in front of the hotel room. Pro-the main pool wasn’t far from our room and we could see it by looking down. Con-it is ALWAYS deserted. No waiter service. Want a drink-get in the pool Con-the main pool is so narrow and is connected other guests’ swim out rooms, that you always feel like you are intruding on others privacy. Pro-it has a nice water park over a mile away from the hotel room, that is super clean. Con-you have to wait in line for a bus to take you there. Con-tough to get a seat cause it’s packed with resort and non resort day pass guests Con-besides the water park and a 30 minute show each night, there is nothing else to do Con-they try to upsell EVERYTHING Arcade games-extra, face paint-extra, photos-extra, cabana-extra, steakhouse restaurant-extra, sit in a booth at breakfast-extra, character breakfast-extra, slime-extra. They also have plenty of gift shops selling their Nickelodeon products. First morning there and about 9:45am. We come downstairs from our Room and want breakfast. There is a line with over 100 people waiting to go to either breakfast or the water park. The only breakfast buffet for all of the guests in the whole place, you have to take a bus to it. Be ready to wait in line! For the bus and then again when you get to the breakfast buffet. We counted over 22 OPEN tables with no guests using them. Yet it took over 30 mi

We love everything about Nickelodeon! Our butlers Sandra, Stephany, and Sandro made everything so easy and comfortable. Even when we had an issue they fixed it as soon as I told them about it. Alex at Piazza made my husband’s birthday dinner unforgettable! He anticipated all of our dining needs and made sure we enjoyed everything. Also, our butlers made a special birthday balloon presentation to surprise him when we got back to the room. My kids never want to leave every time we go. Thank you to Nickelodeon and Exotic for another relaxing and fun vacation.