El Dorado Casitas Royale Catamarán, Cenote & More Inclusive

This was our second visit to this resort. We travel ALOT and have been to tons of adults only in Mexico. This resort is very nice but I don't think it's a 5 star resort. We booked the Premier room so we could experience the upgrades. However, the only upgrades that we saw from our last visit was fresh paint and new decor. The rest was identical. Not worth the upgrade cost in my opinion. The resort was at very low occupancy which was a little odd for us. When checking out, the bellman told us they only had 9 new arrivals for the entire day. Worst he's seen in his 20 years there. This causes a little concern. Here are the pro's and the cons.......................... Pros: 1.) Resort is beautiful 2.) Access to numerous resorts 3.) Restaurants were AMAZING and every meal was top notch 4.) Golf cart service was always on time and speedy, never left waiting 5.) Great resort for a morning walk 6.) Lots of pools to choose from 7.) Pool bartender was great 8.) AC was the best I've ever experienced across the entire resort 9.) They added a coffee shop down by the Casitas section. Coffee's, gelato and pastries. (also see con below) 10.) Music at the main pool was great. It played all day, we really enjoyed it. 11.) Plenty of bottle waters left in the room daily 12.) The price keeps bringing us back! Can't beat it. Cons: 1.) Pools were only cleaned one day while we were there. Probably the dirtiest pools I've seen at all the resorts we've been to. 2.) No pool servers at all (except the day the bartender was slow and came around) 3.) Coffee shop was not consistent with their hours. One day open at 7:45am, the next day not open until 9am. They should open earlier in the morning........after all, that's what coffee is for. 4.) Pool water in August gets VERY warm. Maybe a little too warm. They could use chillers for the warmer months. 5.) Breakfast buffet could use some work, not the best 6.) The entertainment team at the main pool was pretty much non existent. We don't rely on them but some people might. 7.) The health bar on the beach opens early but when we went at 10:30am, we were told they wouldn't open until 11am. 7.) In room refrigerator never got re-stocked our entire stay. Now don't get me wrong......all of these cons are do-able in my opinion. None are a deal breaker for us. I just wanted to put it all out there for those that it might be. We will be back for sure and actually are already booked for April :)

We went to EDR for 7 days late in August. It was a much needed break. Meals at the Italian, Santa Fe, Mexican and Jade were exceptional. We went twice to the Italian Restaurant. Jairo our waiter was awesome. We wish we had not gone to Fuentes and went a second time to Jade! Fuentes was a bit of a letdown(especially paying more for it! Beautiful grounds and flora. We enjoyed the day trip to Maroma and the snorkeling. The swimming trip to the cenote was fun. The fitness staff was awesome. I believe his name is Eduardo who went way out of his way. Do the bike ride early in your stay it’s helpful. We hung out on one of the beds right on the beach! We would love to go back again !

We had an excellent trip at El Dorado Royale. We booked the Junior Suite with the swim up. It was wonderful. It was quiet and relaxing. The staff was always kind and helpful. Our concierges Silvia and Isareli were absolutely the best! Always eager to help with whatever we needed.