El Dorado Casitas Royale Catamarán, Cenote & More Inclusive
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Solidaridad
El Dorado Casitas Royale Catamarán, Cenote & More Inclusive
No.17 of Premium Hotels in Solidaridad
Carr. Cancún - Tulum Km. 55.3, 77710 Playa del, Solidaridad, Quintana Roo, 77710, Mexico
Show on map
We Price Match







Amenities
Outdoor swimming pool
Hot springs
Spa
Gym
Bar
Nightclub
Restaurant
Taxi booking service
All amenities
Property Description
Located in Playa del Carmen, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. This all-inclusive hotel is 3.6 mi (5.9 km) from Nicklaus Design Golf Course and 4.4 mi (7.1 km) from Paradise Beach.
Show more
8.2/10
Cleanliness8.3
Amenities8.3
Location8.2
Service8.3
All 50 reviews
Surroundings
Airport: Cancun International Airport
(33.5 km)
Airport: Cozumel International Airport
(58.0 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
Private Pool Casita Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

7
Swim Up Casita Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

4
Presidential Casita Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

8
Casita Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability

8
Honeymoon Private Pool Swim up Casita Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

5
Swim up Presidential Studio Casita Suite
1 King bed
Has window
Free Wi-Fi
Wi-Fi in room
Check Availability

8
Beachfront Casita Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
50 reviews

- Cleanliness8.3
- Amenities8.3
- Location8.2
- Service8.3
Average for similar properties in Solidaridad

Guest User
August 11, 2022
The sea is the worst in Cancun. Not only because of zargasos but also for rocks in the middle of it. It ruins the entire perception of cancun.
A part from that “small detail” the staff was perfect, food and drinks good.
We found a cucaracha under our bed... we were at las casitas.

Guest User
August 1, 2025

We just returned from another incredible two-week stay in the beautiful Diamond Villa, Chichen Itza, and once again, it was the amazing staff who made it truly unforgettable. The people are the reason we return year after year. The resort itself is absolutely beautiful — lush, well-maintained, and peaceful — but it’s the people who make the experience truly exceptional. A huge thank you to Bruno in member services; our outstanding butlers Alvero, Paula, Cuac, and Benji, and our wonderful beach butlers Gabriel and Ramon — you all went above and beyond to make everything seamless and special. Shoutout to our favorite waitstaff: Edmar, Yuli, Luis, Ramon, Victor, Samy, and Norma — your warmth and attention never go unnoticed. To bartenders Angel and Edgar (thank you thank you!) and sommeliers Ricardo and Omar, we so appreciate your passion and expertise. We also want to recognize our former butlers who have truly become like family: Gaby, Yalma, Hector and Claudio. Seeing you again always feels like coming home. Two weeks is never enough — we’re already counting the days until we return. Thank you all for another magical vacation!

Guest User
August 1, 2025

Es un hotel maravilloso, mi familia y yo fuimos a celebrar mi cumpleaños y el personal logró hacerlo realmente especial. Tod estaba hermoso, limpio y bien cuidado, la comida estaba deliciosa. Wilma mi personal concierge me apoyo en todo momento y hasta decoró mi habitación por mi cumple, vivimos una experiencia increible contratando la cena de Le petit chef y pudimos conocer otros lugares como nickelodeon y Maroma beach gracias a su formato More inclusive, espero volver pronto.
Translate

Guest User
July 30, 2025

El hotel es hermoso, y sus empleados súper amables, todos siempre con una gran sonrisa. Comida e instalaciones al 100. Wilma la chica que nos atendió para las reservas de los restaurantes súper amable, nos daba varias opciones para llegar a la mejor decisión de restaurante. Siempre atenta.
Translate

Guest User
July 26, 2025

What a fantastic resort! We had a swim up suite right in front of our patio with a lazy river that linked to one of the main pools with a swim up bar. The staff were all amazing and the food was top notch. We went with high expectations due to all of the great reviews and EDR still impressed us. Yes there was seaweed along the shore but there were teams of workers every day gathering and removing it so it wasn’t that bad. We highly recommend this adults only resort or the neighbouring El Dorado Casitas which looked even better!

Guest User
July 25, 2025

Fabulous week here. Food was great, and there was a nice variety of restaurants, the bars serve top-shelf liquor. Not at all what I would expect from "all-inclusive." We were picked up at the airport as well. Went to relax and chill and didn't need a car. Especially loved the king-size beds on the beach.

Guest User
July 21, 2025

Overall, not the best experience. I went with my boyfriend and mother in law for one night (Saturday & Sunday) PROS: - Beautiful hotel! Lots of areas to take pictures - Delicious food! I highly recommend the oyster dish at Santa Fe, they’re covered in cheese and come in 3 so best to order 2 dishes if you love sea food - Great rooms! We were in building 6 and it was right behind the main pool, which was very convenient and the room was great and comfortable. My mother in law & I enjoyed the jacuzzi and bubble bath CONS: - 2 major incidents with Miguel the waiter at Santa Fe & a driver (more info below) - Information leaks and improper info. Everything is still done manually and done by word of mouth & it shows, no one can tell you the same information twice except for the personal concierge, they were the only ones with accurate activity information and if you have any issues nothing is reported correctly and misconstrued since it’s going through so many people like a game of telephone - No accountability, no one has the authority to resolve anything. God forbid you have an issue otherwise you’re in for a wild goose chase for just an answer THE INCIDENTS: We went to eat at the Santa Fe for dinner and the waiter Miguel blatantly discriminated against us and gave us bare minimum treatment while he gladly served the table directly next to us. Checking in with them, chatting it up and keeping their drinks full. Meanwhile we had to wait for a long time to get our food, flag down a different person for refills and our dirty dishes stayed on the table for twice as long while Miguel ensured that the tables around us were happy. He got me a second dish of oysters, set them next to my dirty plates, said hello picked them up, served food to the tables around us, took their dirty plates, left and was gone for a while then finally came back for my 2 dirty plates. My boyfriend left a little bit earlier and waited for a cart to take him back to the room, one came zooming down the winding path, driver laid back on his seat looking into his phone on his left scrolling while my bf was trying to catch his attention on his right, and yelled out to get him to stop. He did not stop nor slow down and kept going, mind you he had a yellow shirt on which we were told were the ones who did take people to and from places, thank goodness my bf was to one side otherwise he would’ve gotten plowed down. When went through a total of 7 people to try to get an answer and every single time we were told that they couldn’t do anything and they’ll escalate it to their supervisor or manager. And when we did talk to Adriana (the food & drinks manager) after check out she professionally apologized and admitted she was never reported to about the incident and adamantly tried to explain that if we give the hotel another chance it’ll be much better, and that they’ll fix things internally but can’t do anything for us. Which great, no one has to go through that but because we were

Guest User
July 20, 2025

This was our first time at Royale as Exotic members. We have stayed at some of their other resorts also. We were in room 5501 which was a premium swim out that connected to one of the larger pools. There is a lot of storage in this room. Includes umbrella, ironing board, iron, hair dryer, refrigerator. Our room was directly across from the Kicks oceanfront grill. This was a plus for rooms facing Kicks because the bartender would come out to our pool and bring us drinks! We did make reservations at all the restaurants we ate at. All service in the restaurants was excellent. Our favorite was the Wine Kitchen which is on the Generations side of the resort. Our butlers, Cuau and Hector gave us the Royal treatment! They arranged for a shuttle to pick us up each night to take us to our dinner reservation. Anything which we requested of them was taken care of. They are definitely excellent employees. Our room was taken care of each morning and evening by great housekeepers. We spent most of our day at the member’s Bali beds by Kicks and were well taken care of by Alberto every day. Each morning he had our spot ready for us. The Martini Bar was where we went every night after dinner. Unfortunately I don’t remember the elderly bartender that took excellent care of us each night. Pick-up at airport was quick and easy, and on our departure date we had a wonderful surprise and were taken to the airport in a private limo…thank you so much!

Guest User
July 19, 2025

Pure heaven. This is the best hotel I've ever had the pleasure of going to. The food is without doubt the best I could imagine getting at an all inclusive holiday! The pools are lovely, with lots of choice too. Some of the rooms are a bit tired, but this didn't take away from a fabulous holiday. The seaweed is an issue, but I'm not going to change the 5 star review for something out of the hotels control!
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Hot springs
Spa
Additional charge
Gym
Bar
Nightclub
Restaurant
Taxi booking service
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Hot springs

Spa

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Parking
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Luggage storage
Tour and ticket booking service
Languages Spoken
English
French
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Spa
Additional charge
Public baths
Body care
Hot springs
Beauty and makeup
Gym
Activities
Nightclub
Public Areas
Garden
Cleaning Services
Clothes steamer
Business Services
Postal service
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 168
Located in Playa del Carmen, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. This all-inclusive hotel is 3.6 mi (5.9 km) from Nicklaus Design Golf Course and 4.4 mi (7.1 km) from Paradise Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 14 outdoor swimming pools, you can spend some time at the private beach.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 beach bars.
Featured amenities include complimentary wired internet access and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 203 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 14 outdoor swimming pools, you can spend some time at the private beach.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 beach bars.
Featured amenities include complimentary wired internet access and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 203 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature jetted bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for El Dorado Casitas Royale Catamarán, Cenote & More Inclusive?
The cancellation policy for El Dorado Casitas Royale Catamarán, Cenote & More Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for El Dorado Casitas Royale Catamarán, Cenote & More Inclusive?
What are the check-in and check-out times at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive?
Standard check-in time at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive is 15:00 and check-out time is 12:00.What are the check-in and check-out times at El Dorado Casitas Royale Catamarán, Cenote & More Inclusive?
Can I bring my pet inside the El Dorado Casitas Royale Catamarán, Cenote & More Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in El Dorado Casitas Royale Catamarán, Cenote & More Inclusive.Can I bring my pet inside the El Dorado Casitas Royale Catamarán, Cenote & More Inclusive?
How far is the El Dorado Casitas Royale Catamarán, Cenote & More Inclusive from the closest airport?
The closest airport is Cancun International Airport, and it is about 28 mins from hotel by car (33.5 km).How far is the El Dorado Casitas Royale Catamarán, Cenote & More Inclusive from the closest airport?
Is airport shuttle service offered by El Dorado Casitas Royale Catamarán, Cenote & More Inclusive ?
No, the El Dorado Casitas Royale Catamarán, Cenote & More Inclusive doesn't offer airport transfer services.Is airport shuttle service offered by El Dorado Casitas Royale Catamarán, Cenote & More Inclusive ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 33.55KM |
Average Price From | PHP35371 |
Hotel Star Rating | 5 |