Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Solidaridad

Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive

No.6 of 4-Star Select Hotels in Quintana Roo
Carr. Federal Chetumal Puerto Juarez KM 256 100 Mz 005 y 021 Lt. 014 y 017, Solidaridad, Quintana Roo, 77710, Mexico
Show on map
We Price Match
hotel overview picture
Amenities
Outdoor swimming pool
Beach volleyball
Snorkeling
Sauna
Spa
Massage room
Gym
ParkingFree
All amenities
Property Description
With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive in Kantenah, you'll be by the sea, within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This all-inclusive property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay.
Show more
8.6/10
Very Good
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 100 reviews
Surroundings
Airport: Cozumel International Airport
(38.1 km)
Landmarks: Recinto flamencos
(<100m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Family Selection Junior Suite Rooftop Private Pool (up To 2 Kids Free Under 17Years)
4

Family Selection Junior Suite Rooftop Private Pool (up To 2 Kids Free Under 17Years)

2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Selection Suite Beachside (up To 2 Kids Free Under 17 Years)
5

Family Selection Suite Beachside (up To 2 Kids Free Under 17 Years)

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Selection Junior Suite Swim-up (up To 2 Kids Free Under 17 Years)
3

Family Selection Junior Suite Swim-up (up To 2 Kids Free Under 17 Years)

2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Selection Junior Suite Garden View (up To 2 Kids Free Under 17Years)
5

Family Selection Junior Suite Garden View (up To 2 Kids Free Under 17Years)

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability

Guest Reviews

8.6/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Solidaridad
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Spent a week here in july and everything was good from food to drinks we stay in family selection so we has top shelf on drinks only thing was the beach dirty do to the problem with sargassum
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
Had a great time round the family selection pool all drinks staff were so friendly and always made sure you had a drink in your hand and didn’t go hungry. Drinks were great and food was also spot on.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
Las instalaciones, servicio de alta calidad, comida deliciosa, la atención de todo el personal te hace sentir muy consentido, sin duda volveremos a ir.
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
AMAZING ATMOSPHERE highly recommend the swim up pool area and room with private pool. Food was excellent and we all had a great time,
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
The Grand Palladium Kantenah Resort & Spa All Inclusive Family Selection in Riviera Maya offers an exceptional family vacation.Its dedicated Family Selection provides tailored luxury, from exclusive reception and welcome gifts to spacious, modern rooms with private amenities like hot tubs and swim-up access. A standout feature is the unparalleled personal butler service. Our butler, Ana, was truly exceptional—proactive, efficient, and always smiling. She handled everything from priority dinner reservations to golf cart transport via WhatsApp, making our stay effortless and truly personalized. Her dedication exemplifies the resort's commitment to outstanding guest relations.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
The beach is toxic with no warning or discount. Restaurants are closed because it smells so bad and the stairs from the rooftop pool are like glass.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
Excelente. Fuimos en familia y lo que mas valoramos fue el servicio de Maria en la piscina de family selection y de los recreacionistas (Edu, Marvin, Andrea y Demian).
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
We all got sick from the food.....stomach pains and diarrhea. The sofa bed is so hard you will have back pain trying to sleep on it. The miniature golf course is un-usable, horrible condition.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2025
We upgraded to stay in the Family Selection and it was absolutely fabulous from start to finish. The service, food, and atmosphere were all exceptional — we couldn’t have asked for a better experience. The staff were so friendly and helpful, always going above and beyond to make sure we were looked after. A big shout out to our wonderful butler Mauricio and our fantastic waiter Radhames — both made our stay extra special with their kindness and attention to detail. Highly recommended for families — we’ve made memories to last a lifetime! 💛🌴☀️

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Table tennis room
Restaurant
Water park
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Opened: 2002
  • Number of Rooms: 170
With a stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive in Kantenah, you'll be by the sea, within a 10-minute drive of Akumal Beach and Ecopark Kantun Chi. This all-inclusive property is 12.4 mi (20 km) from Xel-Há Park and 7.6 mi (12.2 km) from Half Moon Bay.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at The Nest, one of the property's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 18 bars/lounges, 2 beach bars, and 3 swim-up bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.

Frequently Asked Questions

What is the cancellation policy for Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive?

The cancellation policy for Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive?

Standard check-in time at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive is 15:00-23:30 and check-out time is 12:00.

What amenities and services are available at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive ?

Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive offer top amenities and services include Shuttle service.

Does Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive provide breakfast?

Yes, Breakfast is offered at Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive. Breakfast option(s): Full English/Irish.

How far is the Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive from the closest airport?

The closest airport is Cozumel International Airport, and it is straight line distance from hotel: 38.1 km.

About This Property

Average Price FromPHP28458
Hotel Star Rating4