Ambassador at Grand Velas All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad
Ambassador at Grand Velas All Inclusive
No.10 of Luxury Hotels in Quintana Roo
Carr. Cancún - Tulum Km. 62, 77710 Playa del, Solidaridad, Quintana Roo, 77710, Mexico
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Amenities
Conference room
ParkingFree
Spa
Restaurant
Kids' club
Wi-Fi in public areasFree
Childcare service
Car rentals
All Amenities
Property Description
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
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9.0/10
GreatCleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 7 Reviews
Surroundings
Airport: Cancun International Airport
(49.8 km)
Landmarks: Punto Uno
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Ambassador Two Bedroom Family Suite Ocean View
Bedroom 1:1 King bed and 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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11
Ambassador Suite
1 King bed or 2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
15
Ambassador Pool Suite Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
9/10
Great
7 reviews
Verified Reviews- Cleanliness9
- Amenities9
- Location9
- Service9
Average for similar properties in Solidaridad
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 66.91). Trip Coins can be used to save instantly on room rates.
Danielle
May 25, 2025
Amazing especially if you have little kids . Spa is unbelievable. Food is excellent. An actual luxury resort that is for families . Feels like you are the only people there . Can’t wait to go back !
Fabiola
February 17, 2025
Todo estuvo muy agradable, las comidas exquisitas y todo, pero lo malo es que no hubo comunicación por parte de el área de alimentos para decirnos que también había alimentos para bebés, nos dimos cuenta al final de la estadía que había menús para niños, dependiendo de los meses y años que tuvieran
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Hamza
December 1, 2024
Best all inclusive in Riviera Maya! A true 5 star experience
luis
January 31, 2024
Excelente hotel
Todo el personal muy amable
Los califico 10
Todo está allí
Playa
Comida
amables
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Guest User
February 9, 2023
I've been to many places in California, Vegas, Dubai, NY..etc, but I've never seen an absolutely perfect place like this Cleanliness 5 ⭐ Staff friendliness 5⭐ Staff helpfulness 5 ⭐ Pool area (Size, cleanliness, service) 5⭐ Beach 5 ⭐ Food 5⭐ Definitely recommend it and will definitely visit it again.
Guest User
February 9, 2023
Stayed at the ambassador pool beachfront property. Loved everything about it. The view, especially the restaurants. Food had variety of items on the menus. Waiters, beach staff, and especially our concierge : Antonio Saldivar, was incredible. He was always available, helped with everything, arranges a special spa for my Daughter, helped to find medicine, arranged dinner reservations, and even brought us robes when others were busy. Service overall Impeccable!
mehul
June 5, 2023
Service
Services & Amenities
Most Popular Amenities
Conference room
Parking
Free
Spa
Restaurant
Kids' club
Wi-Fi in public areas
Free
Childcare service
Additional charge
Car rentals
Gym
Billiards room
Children's pool
Sauna
Multi-function room
Luggage storage
Beach volleyball
Business center
24-hour front desk
Conference room
Spa
Restaurant
Kids' club
Gym
Billiards room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available Off-site parking.
Parking
Free
Transportation
Shuttle service
Additional charge
Car rentals
Front Desk Services
Concierge service
Luggage storage
24-hour front desk
Languages Spoken
English
Portuguese
Spanish
Food & Drink
Snack bar
Health & Wellness
Spa
Yoga session
Mini golf
Sailing
Off-site
Gym
Billiards room
Hair and beauty salon
Sauna
Parasailing
Off-site
Ziplining
Off-site
Beach volleyball
Kayaking
Activities
Beach towels
Eco tours
Beach umbrellas
Gaming area
Public Areas
Gift shop
ATM
Garden
Picnic area
Smoking area
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Facilities for Children
Kids' club
Children's toys
Childcare service
Additional charge
Kids' board games/puzzles
Children's pool
Business Services
Conference room
Wedding service
Multi-function room
Business center
Accessibility
Braille signs
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Please contact the hotel for details on their child and extra bed policies.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2008
- Number of Rooms: 195
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 hot tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Regional cuisine at Chaka, one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.