Toya Sun Palace Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sobetsu
Toya Sun Palace Resort & Spa
Touyako Onsen 7-1, 052-0107 Sobetsu Town, Usu District, Hokkaido, Japan
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When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.Show More
We Price Match
Last booked 4 hrs ago
Highlights
Superb views
Free parking
Ideal location
Lots to doAmenities
ParkingFree
Hot springs
Sauna
Spa
EV charging station
24-hour front desk
Luggage storage
Restaurant
All Amenities
Property Description
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.
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3.9/5
GoodVery clean hotel
All 300 Reviews
Surroundings
Train: Showashinzan Station
(5.0 km)
Train: Tōya Station
(7.7 km)
Landmarks: Yosomiyama
(580m)
Landmarks: Eight Views of Lake Toya Sobetsu Onsen
(630m)
Landmarks: Medicine pot hand bath (Yutorelo Toyako)
(850m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Japanese-Style Non-Smoking
5 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
9
Western-style Room
2 Single bed
26m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability
1
Japanese-style Room Lakeside
10 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
2
Japanese-Style Non-Smoking
4 Futon bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Check Availability
1
[Non-Smoking]Standard Twin Room with Open Air Bath and Terrace
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Terrace
Check Availability
2
Japanese Modern Twin Room-Non-Smoking
2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
4
Japanese Modern Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability
1
Modern Japanese-Western-style Room (2 Beds)
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
2
[non-smoking]modern Standard Twin Room With Shower Booth
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Blackout curtains
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
300 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location4.2
- Service3.9
Average for similar properties in Sobetsu
AI Summary
Spacious, comfortable rooms with beautiful lake views. Excellent breakfast with a wide selection. Convenient location near Lake Toya and bus stop. Efficient, friendly staff provide high-quality service and shuttle transportation.
Patrarit
April 11, 2025
Non-smoking room but we can smell smoke , old
Ano8
April 10, 2025
Very bad hotel, only the lobby is nice, the rooms are not as good, the bathroom is horrible, the toilet is even more horrible, the cleaning staff don't know what they are cleaning, there is a pile of dust next to the refrigerator, the wardrobe is broken, and so is the bed. The carpet is dirty, the TV is dim and almost broken. I advise everyone not to book this hotel, otherwise you will regret it and it will affect your vacation mood. You paid a high price but stayed in a rotten room.
Original TextTranslation provided by Google
nishichick
April 9, 2025
房間較老，基本沒服務
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Guest User
April 5, 2025
服務滿意，菜品還有待提升
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HSIENHUNG
April 5, 2025
The hot spring is open-air. If you go there in the morning, you can see the complete reflection of the island. Both breakfast and dinner are buffets, which is fine. The service was very good. I didn't see the bathrobe at first, so I called the counter to ask and it was delivered immediately.
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Jason Ji Khim
April 3, 2025
Overall, everything that doesn't concern your room and food is pretty nice - the location is good, the view is fantastic, the lounge is spectacular. However when it gets to service and your room, it is poor. As you can see on the photos, the room is old and there is mould left there. The staff do not take notice even when I asked for a change of room. Furthermore, the drainage will smell in your bathroom. The wifi is also poor and you get faint signal not just in your room but also in the restaurant.
The service overall was poor, with the service during the buffet very mixed, with a combination of junior staff guiding you to wrong places and the manager ordering you about without a level of courtesy.
This is a place to visit once, and not go back. There are others along the lake that are worth trying out.
Guest User
April 2, 2025
早餐和晚餐很豐盛，不用擔心晚到菜全沒了，一直在補充
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Guest User
March 28, 2025
I stayed in a Japanese-style room, but the tatami mats were dented and peeled off due to aging, and the floor of the unit bath was also dented and peeled off. The only good thing about it was the open-air bath. The food was also cheap and the atmosphere was cluttered. Actually, I stayed here with my family 6 years ago. I visited again, but it was disappointing. I will never visit again. I will look for a new place to relax.
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Services & Amenities
Most popular business facilities
Parking
Free
Hot springs
Sauna
Spa
EV charging station
24-hour front desk
Luggage storage
Restaurant
Children's pool
Water slide
Wi-Fi in public areas
Free
Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Car charging facilities
Front Desk Services
Luggage storage
24-hour front desk
Languages Spoken
Japanese
Food & Drink
Convenience store/kiosk
Public Areas
Elevator
Gift shop
Garden
Health & Wellness
Sauna
Spa
Hot springs
Activities
Gaming area
Water slide
Facilities for Children
Children's meals available
Children's pool
Safety & Security
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 12 years old.
Paying at the Hotel
Property Description
- Opened: 1965
- Renovated: 2012
- Number of Rooms: 324
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, within a 5-minute walk of Lake Toya and Toyako Onsen. This resort is 19.8 mi (31.8 km) from Rusutsu Resort and 1.1 mi (1.7 km) from Toyako Hot Spring. Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a waterslide. Additional features at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands. Satisfy your appetite at Palacio, a poolside restaurant which features a pool view. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite. Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and safes.