Best Western Snowflake Inn

The room was not clean. There were ants, the surfaces had something smeared on them and the carpet was gross. The tv in the room couldn’t get channels; yet the lobby tv had service. McDonalds has a better breakfast.

Unfortunately we were in a situation where we needed to book a room at the last minute because our route was blocked by a train. Had we not been stuck I would not have booked a $150 room for the night. The refrigerator was unplugged when we arrived. I plugged it in and it made a lot of noise all night long. It needs to be replaced.

So cool place pool’s fun and the service is good. Food is mid but not the worst. Now the 2 star review? Because there’s electricity running through my room. Like silent lighting just struck next to me as I type this. Maybe fix the outlets wanting me dead but cool place 👍

The room and hotel was always clean and comfortable. The breakfast was pretty standard but the was enough variety that you could always leave nourished. The bed was great I always slept well there and the staff was nice and always accommodating.

Nice simple hotel in a nice simple town. The manager was very nice professional and friendly. The staff at night was also friendly and helpful. My room was very clean and well kept. My bed was very comfortable and I enjoyed my stay here. There is a good complimentary breakfast and some seating in the lobby to hangout if you don't like to hang out in your room. Thank you Best Western Snowflake for having me! I hope to be back!

Front desk attendant was friendly enough but when we got to the room and inspected the beds (as someone who travels for work on a regular basis I’ve learned to look for bed bugs) one bed was fine, when we looked at the other one we didn’t even have to pull the sheets off. The bugs were swarming the top cover. When I told the front desk the woman looked at me and said”I knew I should’ve checked.” 🤦‍♀️🤦‍♀️ it only got worse when the new room she gave us was a king sized bed for me and my employee. Once settled in a proper room that wasn’t covered in bugs, the tv went off and on for about two hours, not sure what the issue there was but I do know multiple guests called to complain. I’d say only stay here if you’re desperate like we were.