Guest User
October 24, 2024
We enjoyed our stay, and there is much to like about Salish, and some room for improvement. The lobby, halls and rooms are perfect. Modern, rustic and cozy. Showers and bath products are lovely. Its not luxurious. Dont think Ritz Carlton. It feels a little more upper mid range, like a nice Marriott. Which is fine. But you wont be blown away with elegance in the halls etc. We stayed on the fourth floor spa level. Only complaint is having to walk through the spa everytime to use the one elevator was a bit awkward and weird. The room at around $400 a nite for just a window view was a bit much for a “deluxe” room. I would have paid less for a view of the parking lot. No balcony made the “deluxe” price tag a hard sell in hindsight. The experiences (mixed): We spent about $1000 at the spa. Lovely and attentive staff. But a little chaotic. Checking in and waiting for our appointments with about 100 other couples (im exaggerating) in a small space made it feel a bit impersonal. People were called for their appointments like waiting in a doctor’s office.. it was that busy. Services were ok. Booked the private spa area. Pool deck was dirty and grimy. Felt rushed out of our allotted time. Ate all our meals here. Breakfast was mediocre at best. Sat in the dark lobby, it did not have the ambiance I was expecting. Dinner in the temp attic was good. Some dishes were excellent, others not as good. The servers were all fantastic. A weak area is the hostesses downstairs who all seemed very young, a little aloof and not super warm. They would check you in, then take 5-10 min to seat you. Weird. The absence of the dining room and meals with a view, really detracted from the experience, Im not gonna lie. Not their fault. Finally, we ordered lunch from room service. $100. Food was awful. I made mention twice, after delivery and at check out, when the charge was still on my bill. No outreach from a manager either time, no comp. This would have been removed from our bill immediately at a high end hotel. There were some other similar minor issues that required multiple requests due to disorganization or training amongst the young staff. So in short.. no major complaints. Food quality, ambiance, and manager presence lacking, for the price tag.