Colnbrook Lodge Guest House

The property is conveniently situated near Heathrow T5, offering easy access to transport and amenities. Guests appreciate the friendly and efficient customer service provided by the staff.

What a shocking experience! We had a late flight in from Heathrow and so this room was booked on our behalf. The room itself seems passable on arrival but then the drama unfolded. The room was hot yet if one opened a window the noise emanating from outside was unbearable. Throughout the night an electric noise (washing machine?) emanated through the room continuously. The smell was overpowering - the fridge provided had not been opened or plugged in for ages. Of the 4 plugpoints in the room one had been boarded up, the second had a television and kettle plugged in, the third was loose in the wall and the switch didn't work rendering one in working order. The bathroom was tiny as well as dirty, the door couldn't close properly as the door frame was broken. The shower had no drain cover and a smell was emanating from there. The toilet had no flusher, we had to insert our fingers into the hole to press a pin!The restaurant was closing as we arrived and no assistance was provided in terms of where we could get a late night meal. All in all a dreadful experience, one which will not happen again. Sleeping at the airport would have been more preferable.