Hilton London Heathrow Airport Terminal 5
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1 room, 2 adults, 0 children
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Hilton London Heathrow Airport Terminal 5
Poyle Rd, Colnbrook, Heathrow, Slough, Berkshire, SL3 0FF, United Kingdom
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Highlights
Airport pick-up available
Sparkling clean
Delicious breakfast
Ideal location
Lots to doAmenities
Massage room
Executive lounge
Gym
Private parking
EV charging station
Airport shuttle pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
Located just minutes by car from the impressive Heathrow Airport Terminal 5, the Hilton London Heathrow Airport Terminal 5 is surrounded by beautiful landscaped grounds and is less than 30 minutes by train from central London. This unique and contemporary airport hotel offers easy access to the M4 and M25 motorways and the hotel can be reached by a frequent bus transfer from Heathrow Airport (charges apply).All of the stylishly decorated Guest Rooms and Suites feature sound-proof windows, complimentary wireless internet access, an LCD TV and a spacious work area with ergonomic desk chairs. This Heathrow hotel boasts 929 sq m: of flexible conference space, specifically designed to cater for global conferences, business meetings and lavish gala evenings for between 2 and 1170 guests. Make use of our business center with the latest in audiovisual equipment and enjoy ample parking facilities and complimentary wireless internet access throughout the hotel. After a long flight, treat yourself to an indulgent beauty treatment or therapeutic massage in our luxury onsite Spa, or relax in the complimentary Thermo Suite and Relaxation Area. Energize with a morning work-out in the complimentary 24-hour Fitness Center by Precor® and spend a leisurely afternoon admiring tranquil waterside views as you sip a chilled glass of wine in the stylish River Bar. Dine on traditional and contemporary British dishes in The Gallery, prepared with an emphasis on freshness and seasonality.
In addition, our Luxury transfer service and WeKnowLondon provide shared and private transfers at discounted prices.
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8.2/10
Super friendly staff and lovely room and breakfast is also amazing!
All 48 reviews
Surroundings
Metro: Heathrow Terminal 5
(5.3 km)
Metro: Heathrow Terminal 2 & 3
(6.7 km)
Airport: Heathrow Airport
(5.4 km)
Airport: London Luton Airport
(56.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Accessible Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Executive King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe One Bedroom Suite
56m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Executive Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
One Bedroom Suite
1 King bed
55m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
15
Accessible Executive Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
King Room
1 King bed
28m² | Floor: 1,2,3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Twin Room
2 Single bed
28m² | Floor: 1,2,3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
King Family Room
1 King bed and 1 Sofa bed
34m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
8.2/10
Very Good
48 reviews
- Cleanliness8.7
- Amenities8.0
- Location8.2
- Service7.9
Average for similar properties in Slough
Review summary
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Location: The hotel is conveniently located near Heathrow Airport, particularly Terminal 5, making it ideal for transit passengers and those with early or late flights. The proximity to airport runways offers a unique view of planes taking off and landing.(based on 9 reviews)
M498913****
October 30, 2025
巨爛的服務 吹風機少掉 打電話給客服一個印度老哥接的 一直和我説房間裏有 我説真的真的沒有 讓他送 1小時都送不到！然後去前台也問了 還是不送…毛巾臟臟的 櫃子有灰塵…
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Kaixinjiuhao0519
August 17, 2025
臨回國前住的一晚酒店，離五號客運大樓還是有幾公里路程，我們是有司機來接去機場的，酒店也有穿梭巴士，應該是要收費的。酒店房間超級多，衞生一般，定的酒店早飯和晚飯，印度風味為主。酒店前台不夠專業，少給了一張晚餐券，找她也沒一句道歉
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Anonymous User
July 27, 2025
房間還算可以，位置偏，出行不易，竟然還停電，帶着大行李箱，在黑漆漆的走廊等電來😱😱😱，體驗差評
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Guest User
December 1, 2025
Room smelt like cigarettes, unfriendly staff and terrible service. I felt like I wasn’t welcome and I won’t be attending again.
Guest User
November 15, 2025
Firstly, used to free hotel shuttles. To get here from airport costs £24 return for a couple. Add that to the room price. Place in understaffed: we were second in queue but only two receptionists were working very sloooowly. In the evening, the barman seemed to be holding down two jobs, in the bar and at their Starbucks coffee shop outlet. Waited 10mins for first drink, same for second for which, fair play, he didn’t charge me. In the morning a fire alarm went off with a huge screech, for just three seconds but it took far longer for my wife’s heart to slow down. An appropriate launch for checkout.
I’ve stayed at far worse places around the globe, but there are far better alternatives around Heathrow. Thought Hilton was a top-rank brand, so obviously disappointed.
OllieSmith
March 17, 2025
First receptionist we dealt with was really nice but then she had to ask a colleague for help with our check in and she was extremely rude. Having booked an executive room, we were told we didnt get access to the executive lounge as hadn't booked direct. Load of rubbish. Went to our room, quick call to Hilton Customer Care and they confirmed we did have executive lounge access so went back to reception.
The hotel is really comfortable, big spacious rooms, nice beds, bathrooms with shower and bath. Water wasn't free even in executive rooms which was a bit of a shock (£2.50 a bottle).
Executive lounge was nice but service much cut back from last time I stayed at few years ago. Fridges empty most of the day, snacks not topped up. Dirty cups everywhere etc. Evening snacks was good but again, reduced compared to what they used to offer. Spirits and prosecco was a nice touch though.
Breakfast served in the restaurant for executive room guests. Really nice selection, mostly buffet but eggs and omelettes cooked to order. Nice coffee.
Staff on the whole are really friendly and welcoming (apart from the receptionist on day one). We had 3 nights here and enjoyed it.
There is a shuttle bus from terminal 5 to the hotel door which is £6.80 per person or you can take bus number 5 which stops on the road outside the hotel for £1.50. If staying more than one night, there is buses to Windsor, legoland, Slough and hounslow (for the tube to central london).
Guest User
April 13, 2025
Good service but spa has sections out of use.
Bs3385
October 6, 2025
The hotel is great, but the location feels like too far from the city area.
Services & Amenities
Most popular business facilities
Massage room
Executive lounge
Gym
Private parking
Additional charge
EV charging station
Airport shuttle pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Airport shuttle drop-off
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Executive lounge
Gym
Bar
Restaurant
Cafe
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £16.00 (approx. SAR 79.27) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Shuttle service
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Business services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Multimedia display system
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Translation tools available
Tour and ticket booking service
Languages spoken
English
Food & drink
Snack bar
Cafe
Bar
Lobby bar
Halal meals provided
Room service
Public areas
Elevator
Ventilation system
No smoking in public areas
Picnic area
Outdoor furniture
Garden
Smoking area
Executive floor
Non-smoking floor
Executive lounge
Health & wellness
Gym
Massage room
Cleaning services
Dry cleaning
Additional charge
Laundry service (off-site)
Facilities for children
Children's meals available
Kids' board games/puzzles
Accessibility
Pool hoist available
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, please contact the property by phone at least 1 day in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, American, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 12 years old and under | Free |
Children 13–17 years old | £20.95 (approx. SAR 103.79) per person |
Adult | Buffet:£22.00 (approx. SAR 108.99) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is £50.00 (approx. SAR 247.70) per night.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2011
- Number of Rooms: 350
Phone:+44-1753686860
Email:heathrowairportterminal5.reservations@hilton.com
Located just minutes by car from the impressive Heathrow Airport Terminal 5, the Hilton London Heathrow Airport Terminal 5 is surrounded by beautiful landscaped grounds and is less than 30 minutes by train from central London. This unique and contemporary airport hotel offers easy access to the M4 and M25 motorways and the hotel can be reached by a frequent bus transfer from Heathrow Airport (charges apply).All of the stylishly decorated Guest Rooms and Suites feature sound-proof windows, complimentary wireless internet access, an LCD TV and a spacious work area with ergonomic desk chairs. This Heathrow hotel boasts 929 sq m: of flexible conference space, specifically designed to cater for global conferences, business meetings and lavish gala evenings for between 2 and 1170 guests. Make use of our business center with the latest in audiovisual equipment and enjoy ample parking facilities and complimentary wireless internet access throughout the hotel. After a long flight, treat yourself to an indulgent beauty treatment or therapeutic massage in our luxury onsite Spa, or relax in the complimentary Thermo Suite and Relaxation Area. Energize with a morning work-out in the complimentary 24-hour Fitness Center by Precor® and spend a leisurely afternoon admiring tranquil waterside views as you sip a chilled glass of wine in the stylish River Bar. Dine on traditional and contemporary British dishes in The Gallery, prepared with an emphasis on freshness and seasonality.
In addition, our Luxury transfer service and WeKnowLondon provide shared and private transfers at discounted prices.
Frequently Asked Questions
What’s the cancellation policy at Hilton London Heathrow Airport Terminal 5?
The cancellation policy at Hilton London Heathrow Airport Terminal 5 depends on your room type and booking terms.What’s the cancellation policy at Hilton London Heathrow Airport Terminal 5?
What are the check-in and check-out times at Hilton London Heathrow Airport Terminal 5?
Check-in at Hilton London Heathrow Airport Terminal 5 starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Hilton London Heathrow Airport Terminal 5?
What amenities, facilities, and services are offered at Hilton London Heathrow Airport Terminal 5?
Popular amenities and services at Hilton London Heathrow Airport Terminal 5 include Shuttle service.What amenities, facilities, and services are offered at Hilton London Heathrow Airport Terminal 5?
Is breakfast available at Hilton London Heathrow Airport Terminal 5?
Yes, Hilton London Heathrow Airport Terminal 5 provides breakfast. Options include Western, American, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian. Is breakfast available at Hilton London Heathrow Airport Terminal 5?
Are pets allowed at Hilton London Heathrow Airport Terminal 5?
No, pets are not allowed at Hilton London Heathrow Airport Terminal 5.Are pets allowed at Hilton London Heathrow Airport Terminal 5?
How do I get to Hilton London Heathrow Airport Terminal 5 from the nearest airport?
The nearest airport is Heathrow Airport, located about about 13 mins from hotel by car (5.4 km) away.How do I get to Hilton London Heathrow Airport Terminal 5 from the nearest airport?
Does Hilton London Heathrow Airport Terminal 5 offer airport transfer services?
Yes, Hilton London Heathrow Airport Terminal 5 offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Hilton London Heathrow Airport Terminal 5 offer airport transfer services?
About This Property
| Nearest Airport | Heathrow Airport |
|---|---|
| Distance to Airport | 7.77KM |
| Nearest Train Station | Wraysbury |
| Distance to Train Station | 3.48KM |
| Nearest Subway Station | Heathrow Terminal 5 |
| Distance to Subway Station | 5.34KM |
| Average Price From | SAR888 |
| Hotel Star Rating | 4 |