Super 8 by Wyndham Harrisburg Hershey North

Horrible Hotel. No one at check in had to go to next door hotel to check in to be told to go back and they will be right over. Smell like cat urine. Room had broken lamps, stains on carpet, vents on heater filthy, fridge dirty, bathroom GROSS! I cleaned it myself. Breakfast was tiny muffins and coffee no creamer. No one to check you out just a box to drop off keys

This was an awful stay. Very unpleasant staff. Hotel room was so filthy. There were yellow stains on the sheets, unknown brown stains on the wall in the bathroom, makeup on pillow case, room was not cleaned or inspected. Hallway had a metal object in the outlet with past smoke damage (the object is still in the outlet). When I brought all these complaints to staff, the woman was unpleasant and didn't seem to care. There is no continental breakfast (just hot water with no tea bags, coffee, and mini poppyseed muffins). The whole hotel smelled and it was very dirty.

No one at front desk ever, there was a broken bed, thin walls and floor for a very disrupted sleep, and a very sad breakfast. Management did not follow up with us as promised.

The cost isn't worth your feet sticking to the carpet in your hotel room. Never anyone at the desk. Stained blankets. Just don't stay here. I have pictures to support the lack of cleanliness in the room.

A/c issues, plumbing issues, beds were horribly uncomfortable, no staff on site to handle anything, felt very unsafe.

No one at front desk, no breakfast, no ice, no lights in parking lot......so basically a whole lot of NOTHING!

Carpets need to be cleaned, room was not cleaned when asked, staff was not at front desk at time of check out

To begin, I reserved this room by mistake. I will not realize that there were 2 Super 8's within about the same distance from the Hershey attractions. The one I thought I was getting was on Hockersville Road.. not this one! Ther other one does not claim to offer "free breakfast", so watch closely! The desk attendant here was kind and friendly but we had to wait for him to get there because he was also managing the motel 6 next door. The exterior of the building and the front doors were caked with construction dust from whatever they were building beside. The lobby area had places where the carpet was coming up, which would be hazardous to someone who can't walk well. The elevator made a loud noise when we used it (only 2 floors but we had a lot of luggage to take up with a buggy, which they surprisingly did have). The room was quite a bit smaller than anticipated and though it looked clean at first, we found old remnants of food left on the bed from someone previous. The bathroom was mostly clean and the appliances (hair dryer) worked ok, but when using the shower, it made a terrible loud squeal so my husband finished with the faucet and I took a quick bath. There were water spots in the ceiling like water damage and the room had a weird smell. It was about 80° when we got in there, so at least the air conditioner worked and it cooled down pretty good after a while. We had to keep it set at 60° though to keep it cool enough. It felt more like 68 or 70 then. Our bed was so uncomfortable that my husband and I both tossed and turned all night because of having sore backs. When we got up and went out to see what our "free breakfast" was, we saw only a container/dispenser of orange juice, and dispenser of coffee. No food. There was a basket on the check out counter with single bags of Keebler club crackers in it. That was it. Thank goodness there was a Dunkin nearby. They should not be able to advertise offering "free breakfast" if there isn't any! I just wanted my family to get something to eat before going out for the day. The check-out process was as easy as leaving your room key cards in a box. Overall, I was very dissatisfied with this hotel/room. I reserved it a month before our trip on *********** and paid more than twice what the other patrons were paying (it was being discussed by a patron the the desk clerk as I was checking out). I'm not happy!