RedBank House

I Could not fulfil a Saturday night booking, due to a sudden family bereavement It took two phone calls and two e mails about my situation to get a response acknowledging my request to see could I get a credit note or refund and still 8 weeks later no update My advice, as someone who works in sales and customer service, and prides himself on looking after your customer, scroll on and don’t waste your hard earned money in an establishment like this

Where do I start with this review. This BnB was booked for us as we were staying in Skerries for a family wedding. 2 different rooms booked, my girlfriend and myself had a double room. My brother, his partner and kids had the family room. They arrived earlier for the 3pm check in as we had planned to arrive in the evening time. I was told our room wasn't even ready by 3pm. Now onto our experience in our room, we dropped our bags in quick change and back out due to a meal planned for the evening. We got back to our room around 10pm and this was the first proper time we properly checked out our room in detail. The first major problem was our bed sheets where dirty so trying to find someone who worked in the BnB to change our sheets. A lady who worked here got annoyed at me saying she cleared our room before we got to it. I showed her the dirty sheets and a dirty towels that we didn't use and she tried to say they were just stains from the iron oh and the shower having mould all around it. Now onto breakfast this was ill saying was the breaking point, no tea or coffee no juice or actually glasses in general, (we had to use the mugs for juice when it was finally brought out, the juice was not a proper orange juice and cutlery was filthy) the breakfast well they say 'full irish' was a joke burnt beans along with tiny burnt mushrooms I think the pictures I'll include won't show how bad it was. The first morning we all ended up going to a local Supervalue for something to eat for breakfast. Everything about this BnB is a disaster, from the dirty rooms to lack of help and to a horrible experience overall.

I had high hopes for the Red Bank, Skerries at the price (€110 for 2 for 1 night), rating and from the pictures. Sadly I was very disappointed. Although the room was clean it is in dire need of renovation, from broken furniture to dirty-looking grouting. The shower head is clogged with lime so it sprays out the side and onto the floor, horrible shower curtain that sticks to you in the tiny bath. Despite the price nearly all the products available are from a large German discount supermarket, from the shower gel, hand wash to the yoghurts and I suspect the rest of the breakfast foodstuffs. Arrived for breakfast at 9am and continental consisted of cheddar cheese slices (there were 2 left and it was never replenished), one form of salami (bright pink), one basic croissant choice, some cereals and the aforementioned yoghurts. Coffee was "Kona" filter coffee only which was cold. I had scrambled eggs with barely toasted bread, my husband the "full Irish", 1 sausage, 1 egg, 1 bacon rasher, ½ a small tomato (cold) some mushrooms and very thinly sliced hard black and white pudding. He refused the beans. This is a cut price service at, what I would regard as, a high price. I have to say I was ashamed as an Irish person that this is what our foreign visitors are being offered.