Orator Hotel Samoa

Bad connection and service inside room. Couldn't get good reception while on the internet. Breakfast waited for over half and hour just to be served with two eggs two small pan cakes and two sausages and we were the only people waited for breakfast

Now that we have returned home, on behalf of my family I wanted to thank you and your staff for making our stay with Orator Hotel such an enjoyable and peaceful experience. I come from well over 30 years in the customer service industry and during our stay, we noticed that your staff only displayed warm friendly smiles at all times, showed a willingness to always assist us with our luggage, directions of around the hotel, to answering any queries we had. The breakfast was always delicious, empty used plates were never left on our table for more than a few seconds, the breakfast staff were always so lovely and approachable. The establisment itself is certainly a place that gives a deep feeling of serenity and peacefulness, specifically the reception foyer was always kept clean and in order, the location of the hotel was and is perfect and safe for those who like ourselves, prefer to avoid the hustle and bustle of the township whilst still only a 5-8 minute drive away from the hub. The villa we were allocated was huge and beautiful with a great size bathroom and shower. We appreciated the cupboard and luggage storage, allowing us to still enjoy the full extent of the villa. We brought our 86 year old mom one day to have a look at the hotel and she just fell in love with the place. She managed to walk to our villa, having 4 breath stops on the way. Her amazement at the beauty of the hotel far outweighed any gripes she may have had of the distance. Your reception, porter and bar staff demonstrated consistent professionalism, caring and great team work. Thank you for the welcome beverage on our arrival and particularly for the farewell performance on our departure. We felt very special and humbled. Last but not least, my family have come away from this awesome experience that they will always remember, reminisce and talk about for many many years to come. Finally and most importantly this experience included meeting Charlotte Brunt (GM of Orator Hotel) thank you for sharing the Orator space with us all, we were elated to have met lau afioga, making our stay complete. So on that note beautiful Orator Hotel. Thank you for everything. God bless you all, may 2025 bring you prosperity, good health and happiness. Soifua manuia Margaret

Eco-friendly Nice setting and environment