Guest User
November 11, 2023
Worst experience of my life. The room booked- luxury suite with hot tube and lake side view. I have so many complaints about this place- and I was here for less than 12 hours. 1. The room was so hot. The AC did not work. We called the guy in the front and he couldn’t get it to work either. It was so uncomfortable the entire night. 2. The TV remote did not work. So imagine trying to sleep in from of a TV while the light is blinding you the entire time. I tried calling the guy in the front but he was no where to be found. My friend even went outside to go walk to the front and he said he couldn’t find him. You know when you book a room, your name usually is on the TV? It says “welcome (your name)” Well this time around, they had someone else’s name on the TV. Very unwelcoming. 3. There were a ridiculously amount of flies and all sorts of bugs EVERYWHERE. Some whee dead and some were alive - from the ceilings to the counters, and even in the hot tub. There was a bunch of flies even on the free breakfast that provided. Just do yourself a favor and STAY AWAY! The combination of all this, from the hot room, bright light, and random bugs flying around here make it IMPOSSIBLE to sleep. I did not sleep a single second. I ended up feeling so sick and I had to leave the second the sun started to rise.