Hotel Smeraldo

Nice location, breakfast low standard, car park outdoor.

Hotel Smeraldo is a good budget hotel the staff are very friendly and a good buffet breakfast is supplied We booked through TUI and were allocated a ground floor room we asked to move up to a higher floor as from past experiences we know it can get noisy in the morning and this was true here as about 0630 we were disturbed by staff going about their various duties However despite the receptionist being helpful we were not able to change rooms As it turned out when we were awoken we went for a swim in the lake which was easily accessible from our room The wi fi was poor and a good connection was only available around the main reception area The best part of this hotel is that you get access to Hotel Paul across the road where lake access is better and the general outlook better and good wi fi It seems that Hotel Smeraldo is an annex to Hotel Paul Bike rental is free and bikes were in good condition for short rides The restaurant attached to Hotel Paul (Canneto) is one of the best places to eat with a good view of the lake and sunset the food is good quality and as good as if not better than many other places at good prices

We booked a room with two beds , when we came they charged us , but after that gave us unit with single bed. We asked them to cancel, as it did not work for us, they refused. We ended up not staying with them and trying to get refund. They are simply trying to keep our money! I interacted with many hotels in Italy, this one by far the worst !!