JEN Singapore Tanglin by Shangri-La
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1 room, 2 adults, 0 children
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JEN Singapore Tanglin by Shangri-La

1A Cuscaden Rd, Singapore, 249716, Singapore
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hotel overview picture
Highlights
Varied breakfast
Sparkling clean
Excellent service
Lots to do
Free parking
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Amenities
Public parkingFree
Outdoor swimming poolFree
Spa
Massage room
Gym
24-hour front desk
Luggage storageFree
Bar
All amenities
Property Description
Capture moments and create memories at JEN Singapore Tanglin by Shangri-La, where our playful designs and tech driven experiences are made for engaging. Tucked in the tranquil side of Tanglin, discover local secrets on your doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Singapore Botanic Gardens or a bicycle ride exploring the quaint neighbourhood of Dempsey Hill. Whichever mode of transport you choose- walking, cycling or hopping onto a bus or car- the hotel is centrally located near Orchard Road and a 2-minute walk from Orchard Boulevard MRT station, getting around is oh-so-convenient. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Grab a bite at J65, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite. Make yourself at home in one of the 565 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
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9.2/10
Great
In general it is good and it is very close to MRT station. The staff is nice and helpful.
All 974 reviews
Surroundings
Metro: Orchard Boulevard
(240m)
Metro: Napier
(580m)
Airport: Singapore Changi Airport
(23.8 km)
Train: Woodlands Train Checkpoint
(19.2 km)
Landmarks: ION Sky
(870m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior king Room
11

Superior king Room

1 King bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Shower with grab bars
Room Details
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Executive Suite
19

Executive Suite

1 King bed
50m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Superior twin Room
8

Superior twin Room

2 Single bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Club Room
7

Club Room

1 King bed or 2 Single bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Premier Suite
2

Premier Suite

2 King bed
75m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
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Club king Room
11

Club king Room

1 King bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Deluxe Suite
1

Deluxe Suite

1 King bed
63m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Club twin Room
9

Club twin Room

2 Single bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Deluxe Twin
3

Deluxe Twin

2 Single bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Superior Room
8

Superior Room

1 King bed or 2 Single bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
Deluxe king Room
13

Deluxe king Room

1 King bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Bath towels
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
974 reviews
Verified Reviews
  • Cleanliness9.3
  • Amenities9.0
  • Location9.3
  • Service9.1
Average for similar properties in Singapore
Most Mentioned
AI Summary
The hotel boasts a varied, delicious breakfast and exceptional cleanliness. It also provides good facilities and convenient location near transportation and shopping. Guests appreciate the cozy, spacious rooms and friendly staff.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 4, 2025
住了兩個晚上,比較滿意。酒店衞生和服務都挺好的。離地鐵站也近。周邊有超市,有吃飯的地方,很方便。
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D‍o‍n‍g‍g‍a‍n‍b‍o‍b‍o‍c‍h‍a‍o‍r‍e‍n
September 2, 2025
Facilities: 1. The lobby is small, but very close to Orchard Boulevard on the Brown TE Line. It's less than a minute's walk from the lobby to the subway station. 2. The Chinese-speaking staff may not be available during check-in, and you'll need your email address (don't use your QQ email address, as you won't receive emails). 3. To get to your room, you need to use your room card to dial the corresponding floor for the elevator to activate. (This isn't necessary for going downstairs.) Cleanliness: 1. Cleanliness is generally good. A cleaning staff member comes daily and will unplug and secure your charger. 2. You can choose to keep the rest of the bathroom towels; if you choose to keep them, they'll hang on the rack and won't be replaced. 3. The restroom has drinking water, so there are no bottles of mineral water. 4. Everything you need is provided: a toothbrush, toothpaste, conditioner, and body lotion. Service: 1. If you order takeout from the hotel, the hotel or its drivers won't deliver it to your door. Ordering food from the hotel will be delivered to your door by a small robot. 2. Calls to room service will most likely be in English, so if you're not very good at English, prepare a translation in advance. 3. When you check out of the hotel and take a taxi to the airport, someone will be at the lobby entrance to help you load your luggage into the taxi. 4. If the taxi driver is Chinese, they'll be relatively friendly and chatty. Indian or other drivers will be quieter and may not respond to your initial greeting. Singapore has very few mosquitoes. I even wore short pants all day and only got a very small bite, which didn't hurt.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 2, 2025
The front desk officer was very friendly and helpfull. Hotel is in front of Orchard Boulevard MRT, adjacent to Tanglin mall. Highly recommended
I‍O‍N‍G‍ ‍C‍H‍A‍N
September 1, 2025
酒店2樓與shopping mall相連,附近有Starbucks & 7-11 ,出酒店轉右過對面馬路有MRT,轉左行幾分鐘係巴士站(36號巴士線來往機場與酒店),出行非常方便。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 1, 2025
第一次來新加坡,看了好多酒店最終選了這家。總體來講服務還算可以。酒店位置是真不錯,對面就是烏節路大道地鐵站,走幾分鐘就到ICON商場中心。這個價格在烏節路算可以的了。但就是房間太小。下次應該還會選這裏。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2025
The room is really small, but the bed is big enough for a family of three to sleep in.
Original TextTranslation provided by Google
S‍O‍P‍R‍E‍N
August 30, 2025
乾淨整潔,不錯
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 28, 2025
To be honest, it's very average. The overall feeling is still not humane. It's very uncomfortable to rest in the room when you are sick. Even if you press the do not disturb button, the door will still be knocked. When you come back, you will find that your cosmetics have been touched.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Limited parking spaces Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Self check-in kiosk

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Asian, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
SGD 22.57 (approx. €15.04) per person
Children 13–17 years old
SGD 45.14 (approx. €30.07) per person
Adult
Buffet:SGD 45.14 (approx. €30.07) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1994
  • Renovated: 2007
  • Number of Rooms: 565
Phone:+65-67382222
Email:singaporetanglin@hoteljen.com
Capture moments and create memories at JEN Singapore Tanglin by Shangri-La, where our playful designs and tech driven experiences are made for engaging. Tucked in the tranquil side of Tanglin, discover local secrets on your doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Singapore Botanic Gardens or a bicycle ride exploring the quaint neighbourhood of Dempsey Hill. Whichever mode of transport you choose- walking, cycling or hopping onto a bus or car- the hotel is centrally located near Orchard Road and a 2-minute walk from Orchard Boulevard MRT station, getting around is oh-so-convenient. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Grab a bite at J65, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite. Make yourself at home in one of the 565 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for JEN Singapore Tanglin by Shangri-La?

The cancellation policy for JEN Singapore Tanglin by Shangri-La varies depending on the type of room and booking conditions.

What are the check-in and check-out times at JEN Singapore Tanglin by Shangri-La?

Standard check-in time at JEN Singapore Tanglin by Shangri-La is 15:00 and check-out time is 12:00.

Does JEN Singapore Tanglin by Shangri-La provide breakfast?

Yes, Breakfast is offered at JEN Singapore Tanglin by Shangri-La. Breakfast option(s): Western, Chinese, Asian, Halal.

Can I bring my pet inside the JEN Singapore Tanglin by Shangri-La?

As much as we love pets, unfortunately, we are unable to accommodate them in JEN Singapore Tanglin by Shangri-La.

How far is the JEN Singapore Tanglin by Shangri-La from the closest airport?

The closest airport is Singapore Changi Airport, and it is about 27 mins from hotel by car (23.8 km).

Is airport shuttle service offered by JEN Singapore Tanglin by Shangri-La ?

No, the JEN Singapore Tanglin by Shangri-La doesn't offer airport transfer services.

About This Property

Nearest AirportChangi Airport
Distance to Airport25.09KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station19.2KM
Nearest Subway StationOrchard Boulevard
Distance to Subway Station0.24KM
Average Price FromEUR250
Hotel Star Rating4