Shangri-La Rasa Sentosa, Singapore

這次新加坡旅行住了三個酒店，其他兩個都不錯。這個酒店的體驗實在太差，管理混亂。設施陳舊就不説了。主要服務太差，餐飲也糟糕，還給我多扣錢，多扣的錢和預授權到我回國後將近一個月退回。

沙灘和親子玩具，教室，水上遊樂園都非常棒且全部免費，一定要去，不然枉費五小時來新加坡，每天跑那麼多路欣賞美景

被子應該是個毯子，酒店還是有點老的，但早餐很不錯，不要去增加的宴會廳吃飯，早餐種類很豐富，但大概國內手速太快有些會不再提供但厚臉皮問店員要還是會給的。小朋友泳池玩玩也足夠了，時不時還有大蜥蜴出現。島內交通很方便，班車也很到位。

During the eight-day stay, I felt it was okay. The room was not too new but the hygiene was good. The room cleaning staff were generally very good, so I gave each of them some tips. First of all, I would like to praise the front desk girl who is small and has small eyes. She is very enthusiastic. Because the third floor I opened earlier felt a bit smelly, I went to the front desk to change rooms and found her. She patiently and carefully helped me to change from 329 to 503, and also gave my children some candies. The next day, the room card was invalid, so I asked her to swipe the room card again. By the way, I asked what to do if I didn’t take the discount card for the buffet the night before. She enthusiastically told me that I could deduct it at the front desk, and then helped me to handle the deduction. She is very sincere and enthusiastic, but there is an older The woman's eyes were curved when she smiled. She was especially polite to white people, but was soft but arrogant to me. Because I had eaten the hotel buffet again, I wanted to ask her to redeem the discount directly at the front desk. She actually said that their front desk couldn't do it and it had to be done in the restaurant. I said that I had just redeemed it at the front desk the day before yesterday and came to do it again today. She was stunned and then said to try it. After she was done, she went straight to talk to her colleague next to her. I stood there for a minute and asked her if she was done. She said she was done and then turned her face away, deliberately letting me understand her disdain for the Chinese! The breakfast was very rich, the waiters were very nice, especially the auntie who cooked noodles, she was enthusiastic and attentive, and the noodles tasted good! But the Chinese uncle who made fried eggs had fried eggs for breakfast for eight consecutive days. Judging from his enthusiasm towards white people and his expression towards Chinese people, the difference in treatment was too obvious! I have a Chinese face but I don't know why people are prejudiced against Chinese people. The hotel has complete facilities for children to play, and the children had a lot of fun! Overall it is good. The CEO of this hotel should be very capable and the whole hotel management is well organized, which is great! Don't let the expressions of others affect your mood. The hotel is generally good and worth recommending!