Guest User
May 27, 2025
This is a very speechless hotel. I booked a room a week in advance, but when I arrived at the hotel at night, I was given a room with a broken air conditioner. Moreover, the drainage pump was broken and it was fine when it was first turned on, but it took a while before I noticed the problem with the air conditioner.
I was too tired that night and went to sleep directly. The next morning I found a front desk clerk and told him that the air conditioner was broken. Could I change the room? And he said that our luggage had been packed and we could change it now. The receptionist said he would ask his supervisor for permission and asked us to go out and play first and talk about it when we come back.
When we came back at 10 o'clock that evening, the two Indian receptionists told us. The air conditioning has been repaired. But after we finished washing up, two hours later, the air conditioner broke down again and the whole room was as hot as a steamer. We had no choice but to call to change rooms, but the front desk insisted that we go downstairs before giving us the room card.
When I got to the first floor to get my card, the two Indian receptionists told me with an "I already know" look, as if they thought the Chinese could tolerate it, as long as they could not cause trouble for them. If they could not delay any longer, they would change the room. The sheets inside the hotel room were also itchy. Chinese people should avoid this hotel.
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