Four Seasons Hotel Singapore

很滿意的一次體驗

The public area of ​​this Four Seasons Hotel in Singapore is really not grand. Fortunately, the room is relatively large in Singapore. Overall, the service is good. There are not many types of breakfast, but the quality is still good. For such a hotel, the bath towels are too old.

絕對高大上，服務也非常專業熱情

Let me summarize it in one sentence. If I travel to Singapore next time, I will definitely not choose to stay at Four Seasons Hotel Singapore. I will talk about the unsatisfactory places one by one. After confirming the itinerary, I sent an email to the hotel to specifically explain that this was a family trip for me and my mother. I asked for two simple room requests. Because Four Seasons Hotel asked what time I would arrive at the hotel that day, I replied with an approximate time. I originally expected that Four Seasons would decorate the room, such as simply putting a pot of Phalaenopsis or any small pot of flowers in the room to show their affection. Unfortunately, there was no decoration. Maybe only children had toy gifts. Adult customers had nothing. No card, no fruits, no nothing. After entering the room, a staff member brought a box of snacks to welcome me, three small muffins, which were slightly larger than eyeballs. It was better not to give them. It was really chilling to see them! What was the idea of ​​giving them to guests? Special-shaped shower room, small water flow. When I checked in, no one told me that there was coffee and tea in the lobby in the morning. I didn't see it until I checked out on the last day. I asked the staff for the coffee, and he pushed the machine away and took me to the breakfast place. Why did you take me there? If the average price of this hotel is around 1,000, I don't think I would have too much expectation, but the price of Four Seasons Hotel is not low, and a big part of the reason why I chose this hotel is because I think Four Seasons Hotel will definitely do better than other hotels in terms of service, but I didn't feel these during this stay. No one asked me what I needed, I asked it myself. I didn't feel the value for money. Another point is that the room we were given was the last room! It was a connecting room. Many people mind the last room very much, but I don't mind this issue very much, but after experiencing the experience of staying for four days, I think giving me the last room is a kind of contempt. I wrote an email in advance, but I was still arranged at the end. What does it mean? Are you afraid that others will disturb me? A very disappointing stay. I regret choosing this place very much! Never come again!

滿意超預期，賓至如歸