Citadines Connect City Centre Singapore Reviews

Response from Property: Dear Valued Guest,Greetings! As an upscale 4-star hotel that aims to provide cozy and stylish accommodations, we are delighted to have exceeded your expectations!Thank you once again for your perfect 10/10 review and we look forward to welcoming you back for another equally impressive stay in the future!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Greetings! It is wonderful to know that our Guest Service team has made a positive impression with their professionalism and warm hospitality. We truly appreciate your recognition for their efforts and are certain that it will motivate them to continue excelling. We are glad that our close proximity to Dhoby Ghaut MRT and Plaza Singapura shopping mall has also added value to your overall experience staying with us.Thank you for your perfect 10/10 score! We trust that the Citadines Connect City Centre will be your preferred choice of accommodation the next time you visit Singapore, and shall look forward to welcoming you back!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Greetings! Thank you for your perfect 10/10 review! It is wonderful to learn that the convenience offered by our prime location, daily ice cream treat from 3-6pm and complimentary mini-bar in our guest room has contributed to a very positive experience staying with us!It has been our pleasure hosting you and we shall look forward to welcoming you back for another equally great stay in the future!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Thank you for your perfect 10/10 review! It is wonderful to know that you have enjoyed a gastronomic experience at our rooftop restaurant! We will be sure to share your positive feedback with our culinary team, who will be equally delighted to know that their efforts and dedication to delivering a five-star dining experience have been recognized.We look forward to welcoming you back for another enjoyable stay and also dining experience!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Greetings! Thank you for your wonderful review!We are delighted to know that you enjoyed your stay with us, and are pleased to hear that you found your experience to be value for money. While it is unfortunate that you experienced connectivity and workspace concerns, we are glad that our team was able to assist you to the best of our abilities during your stay.We have also noted your feedback regarding the internet connectivity and workspace limitations. Your feedback is important to us, and your comments have been shared with the relevant departments for review and future enhancement.Thank you for your honest feedback, and we look forward to welcoming you back again!Best regards,Assistant Guest Service Manager

Response from Property: Dear Valued Guest,Greetings! Thank you for your wonderful review.We are delighted to know that you enjoyed our convenient location near Fort Canning Park, and that our clean rooms, complimentary in-room refreshments, and quiet surroundings contributed positively to your stay experience.Thank you for your kind feedback, and we look forward to welcoming you back again!Best regards,Assistant Guest Service Manager

Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore.The comfort and satisfaction of our guests are our top priority and we are pleased that we hve met your expectations! We are equally glad that you have enjoyed the convenience offered by our favourable location and this has contributed greatly to your overall experience staying with us!Thank you once again for your perfect 10/10 review and we shall look forward to welcoming you back!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your review! We are delighted to hear that you had an excellent sta, and that our central location was beneficial to your stay.Your kind recommendation truly means a lot to us, and we are glad that we could provide a comfortable option for your short trip in our city!Thank you once again for your support, and we sincerely hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Assistant Guest Services Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your honest feedback with us. We are sorry to hear that your stay did not fully meet your expectations.We regret that you found the room size and cleanliness to be below what you had anticipated. We would like to take this opportunity to share that we do offer larger sized accommodations in higher room categories as well, such as our Premier and Executive room.Thank you once again for your review, and we hope we may have the opportunity to welcome you back in the future for a better experience.Best Regards,Assistant Guest Services Manager

Response from Property: Dear Valued Guest,Greetings! We are delighted to know that your stay with us has been an exceptional experience! It is wonderful to hear that the convenience and accessibility offered by our favourable location has added great value to your stay with us, and you found our guest room especially cozy and comfortable! We are constantly looking to enhance the guest experience and are pleased that the ice cream treat which we provide daily from 3-6pm was highly favoured!Thank you for choosing the Citadines Connect City Centre as your choice of accommodation in Singapore and we hope to have the opportunity to welcome you back!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore!Our guestrooms are thoughtfully designed to maximize space efficiency without compromising guest comfort, and we are pleased to hear that we have met your expectations. We are glad that our favourable location has also added value to your stay with us, providing you with convenience and accessibility to transportation and places of interests, including the historic Fort Canning Park!We hope to be your preferred choice of accommodation when you return to visit Singapore, and look forward to welcoming you back!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore.We are delighted to know that you had a comfortable stay and highly appreciated our centralized location, which provided you with absolute convenience! We regret that Mandarin Chinese speaking team members were unavailable during your interactions with the Front Desk, but trust that our non-Mandarin Chinese speaking associates were also able to assist you accordingly.Thank you once again for your perfect 10/10 review and we shall look forward to welcoming you back!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Thank you for staying with us at the Citadines Connect City Centre Singapore!We are thrilled to know that you have enjoyed your stay and favoured our location, which has provided you with much-valued convenience and accessibility to transportation and places of interests, including the popular Fort Canning Tree Tunnel!Thank you once again for the perfect 10 score! We hope that we will be your preferred choice of accommodation when you return to visit Singapore, and shall look forward to welcoming you back!Best regards,Guest Service Manager

Response from Property: Dear Valued Guest,Thank you for staying with us at Citadines Connect City Centre Singapore.We are thrilled to know that you were impressed with your stay with us! Your recognition for the wonderful hospitality displayed by our team members and high standards of upkeeping for our guest rooms means a lot to us, and will definitely drive us to continue excelling and aim to exceed all our guest expectations!Thank you once again for your perfect 10/10 score! We would love to welcome you back for another equally great stay the next time you return to visit Singapore!Best regards,Guest Service Manager