M Hotel Singapore City Centre

M Hotel Singapore City Centre Reviews

M Hotel Singapore City Centre

81 Anson Rd, 079908, SingaporeSee Hotel Details
M Hotel Singapore City Centre
M Hotel Singapore City CentreM Hotel Singapore City CentreM Hotel Singapore City Centre
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1 night

Guest Reviews

8.5/10
Very Good
1166 review
Verified reviews
Location8.7
Amenities8.1
Service8.4
Cleanliness8.7
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All reviews(1166)
Positive reviews(1071)
Reviews with photos/video(240)
Large rooms(84)
Close to metro(64)
Convenient for shopping(43)
Nice sea view(28)
Clean pool(26)
Nice bathtub(26)
Toiletries were average(12)
Convenient public transportation(11)
Negative reviews(95)
Anonymous User
Deluxe Twin Room
Stayed in Oct 2025
Family
7 review
7.5/10
Posted on Nov 26, 2025
Overall experience was quite pleasant. Room was spacious enough for 3 people (although there was no view). Breakfast has a variety of food also. The only downside was that we had to wait for more than 15 mins for a lift before checking out, although there were 4 lifts. (The lift stopped at our level about 4-5 times but it was always full)
Casablanca pablo
Deluxe Double Room
Stayed in Sep 2025
Couple
16 review
8.0/10
Very Good
Posted on Oct 21, 2025
There was always an awful smell from bathroom drainage during our 3 nights stay here . Overall amenities only toothbrush provided and was a bit not match to their 4stars hotel . No bottle mineral water provided even a proper pantry for us to refill a clean water . Was wondering that all is go green concept, but hotel rate is keep increasing. Thanks for giving a bottle of M wine during our 3 nights stay (probably a promotion package from trip.com ) . Not a really good wine but ok to drink
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
Matt_U
Deluxe Double Room
Stayed in Aug 2025
Solo traveler
13 review
8.5/10
Very Good
Posted on Sep 28, 2025
Great hotel, decent location and good value so close to everything. Room was good, pool is nice and staff were friendly
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
Guest User
Deluxe Double Room
Stayed in Jul 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Sep 19, 2025
Location is good and the room is spacious. Only 3 mins walk from MRT. Overall, it was a comfortable stay. However, cleanliness can be further improved, eg the corners of the drawers can be wiped.
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
Art_Natural
Deluxe Twin Room
Stayed in Sep 2025
Family
9 review
8.0/10
Very Good
Posted on Oct 19, 2025
Good place good service good impression good night.
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
Anonymous User
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
3 review
7.0/10
Posted on Jul 15, 2025
Big room. A bit old but serviceable. Checkin is ok though definitely could be better (I think there is a big conference there so everything is chaotic at that time)
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
Silvia101
Deluxe Twin Room
Stayed in May 2025
Traveling with friends
8 review
4.0/10
Posted on Jun 27, 2025
The room had ants, so we requested a room change. The staffs were extremely unhelpful every step of the way, and ruined the whole experience. I had high expectations for a 4 star hotel but the whole stay was just disappointing. I don't recommend to travellers. Location wise the hotel was okay. Though there are currently a lot of construction going on around.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced. Please know that this is not the level of service we strive to provide, and we are taking steps to address these issues.We appreciate your comments as they help us improve, and we would love the chance to welcome you back for a better experience. Please feel free to contact me directly if I can assist you with a future booking.Best regardsEdeline TiongGeneral Manager
TJ Enj
Deluxe Double Room
Stayed in May 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Jun 17, 2025
Walk around 5-6 min to station Tanjong. Can use multiple exit (H or A). The station is near some little mall that have food / Drink there. Pretty convenience. You can enjoy the harbour view seeing the cruise pier nearby as it near the harbour. (2-3 Km aways f.hotel est.) The bed is comfort , the staffs are nice. easy check out system. No need to wait queue. bathroom amenities only have toothpaste/Brush. Soap&Shampoo. No shaver , no comb, no cotton pad / bath cap. With this price, it expected to have completed necessity items. Overall is very good place to stay. Peaceful for work at hotel also.
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
JANUS FONG
Deluxe Double Room
Stayed in Apr 2025
Family
3 review
9.5/10
Amazing
Posted on May 17, 2025
Great location with walking distance to Tanjong Pagar MRT station. Easy access to Chinatown within 10 minutes walk. Plenty of restaurants nearby for choosing.
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
Guest User
Deluxe Double Room
Stayed in Oct 2025
Business traveler
4 review
8.5/10
Very Good
Posted on Nov 11, 2025
House keeping staffs were kind and nice. However the house keeping jobs were not done perfectly. So far everything was alright, there are rooms to improve indeed.
Kathy
Deluxe Double Room
Stayed in May 2025
Family
6 review
8.0/10
Very Good
Posted on Jun 23, 2025
Hotel room was big and clean. My family enjoyed their stay very much.
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
SUK LI TAN
Deluxe Room
Stayed in Apr 2025
Couple
2 review
9.5/10
Amazing
Posted on May 12, 2025
The room especially the bed is fantastic, just a little bit slow response getting from reception during check-in with no information given. The breakfast is excellent and the Chinese guy housekeeping is always so nice. Overall I give 9/10
Response from Property: Dear Guest,Thank you for choosing our hotel and taking the time to leave such a positive review! We are thrilled that you were satisfied with our services and facilities. Your support motivates us to continue improving the quality of our services.We will continue to work hard to ensure that every guest has a warm and comfortable stay. We look forward to welcoming you again and truly appreciate your encouragement and kind feedback!Wishing you all the best and a wonderful day!Edeline TiongGeneral Manager
For the Love...
Deluxe Twin Room
Stayed in Oct 2025
Family
10 review
8.0/10
Very Good
Posted on Nov 6, 2025
It was good. For a last minute thingy. Our room was upgraded with a sofa bed. The toilet came with bidet which is a plus.
Heitini02
Deluxe Double Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 18, 2025
Had a great stay at Hotel M, very easy access, staff was efficient. Close to mrt and Gardens by the bay. Would definitely come back.
Guest User
Suite Premier
Stayed in Sep 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 19, 2025
The room is very big that can accomodate more than 1 person. It is very clean and well maintained. There was welcome fruit platter for the visitor. The food in the lounge was nice and the staff are friendly.