The Daulat by Hotel Calmo

Guests appreciate the friendly and helpful staff, comfortable and clean rooms, and convenient location near public transportation and dining options in Singapore's bustling city center.

Great place to stay at for a night or two!

My experience here did not start out well. Upon checking in, the reception asked for a credit card in order to leave a refundable deposit of $100 in case there was any damage to the room when we checked out. The room was paid for in full already. I was glad to cooperate since this is very common. The $100 charge was approved and then she noticed that - for security reasons - my bank does not put the credit card number on their cards (common practice with many credit card companies now). She asked me for my cc number. I asked her why. She said she needs to put it into their system. I said that the charge has already gone through and I did not want my cc information in their system since I had no idea who might have access to it. She called her supervisor and he said it was mandatory that they get my cc information. I refused. She said the only alternative was for her to reverse the charge and I pay the deposit in cash. I told her that I don't carry that much cash when I'm traveling. She told me I had to go to the nearest ATM machine and get the cash in order to get the room key. I decided not to fight with her any further as she said that her hands were tied and she couldn't do anything else. I walked 3 blocks away to the nearest mall and walked around until I found the ATM machine. It probably took me 25 minute. I deposited the cash with her and received a full refund when I checked out. In today's world of rampant personal information theft, I find it inexcusable that anyone in the hospitality industry would require my credit card information to be entered manually into their computer system. One might say that they needed it in case the damages were over $100 and they needed to charge me more. But that makes no sense since they were perfectly willing to accept $100 cash. I wish I could recommend this place to others, but I can't. There are many other very nice options in the area.