Hotel 81 Balestier

The air conditioner in the room cannot be turned off or on. It is an old air conditioner from the 1990s. The front desk lied. When I checked in at noon, the front desk lied that the exhaust system could not be turned off. It was a fresh air system that circulated throughout the building, but I was assured that it would not blow on people. I confirmed it several times before checking in. As a result, I caught a cold and had a fever on the first day, which delayed my trip for the next two days. We asked to check out, and then another front desk suddenly said that the exhaust could be turned off? ! ! (The attitude was very bad! He did not admit that his colleague lied). Later, we wanted to check out and did not want to continue staying in the hotel. We asked Ctrip to assist in negotiation, but the store refused to refund and asked us to pay a one-day penalty. We had no choice but to stay in a small hotel like an ice cellar for seven days due to economic losses. Ctrip gave us a 300 yuan red envelope, which was a little comfort, but it was not enough for two people to buy cold medicine abroad. The entire hotel facilities are extremely poor. It is a small hotel from the 1990s, old and old, and the air conditioner is like an ice cellar. What's even funnier is that when we checked out, the front desk made a phone call to confirm that we would not stay longer, and immediately turned the air conditioner in our room to a very low and high wind (this was to force us to check out quickly)

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