To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.0
Amenities2.2
Service2.6
Cleanliness2.7
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All reviews(43)
Positive reviews(16)
Reviews with photos/video(9)
Average cleanliness(7)
Negative reviews(22)
Guest User
Triple Room
Stayed in Jul 2024
Family
1 review
1.7/5
Posted on Jul 21, 2024
Hotel is very bad and very dirty. A lot of hairs on the bed and floor look like they never clean the room. Hotel bedsheet, towels are also very dirty.
JENNCHAI
Deluxe Room
Stayed in Jun 2024
Travel with friends
1 review
1.0/5
Posted on Jun 9, 2024
When I first arrived there wasn’t even a staff. There was no confirmation or verification of identification and just let me have to room key. After entering the room it was so dusty and the air conditioner was dripping water and when feedback to the receptionist he told me to just use the towel to clean the water and did not even give me an extra towel to do so. Not recommended even if is cheap. Try to make a refund but was even rejected.
Boon Keng
Deluxe Room
Stayed in Mar 2024
Business travelers
114 review
1.0/5
Posted on Mar 3, 2024
The hygiene is very bad with no complete basic needs like hair dryer. Can found stain and hair on the bedsheet. The carpet in the room looks filthy. Can found dust
Naddie aziz
Deluxe Room
Stayed in Aug 2024
Couples
5 review
2.5/5
Posted on Aug 15, 2024
The bathroom was in need of renovation, bathtub is almost detaching from wall, paints on wall and floor were torn, booking showed a full functioning pool but the pool was in renovation.
Waited 20 mins for check in, no one at the reception.
Hot water for shower lasted a few minutes, there were no toothbrushes, only 1 unknown bodywash/shampoo that was filled halfway.
Air conditioning was fine but was leaking a little.
Guest User
Deluxe Room
Stayed in Mar 2024
Family
5 review
2.2/5
Posted on Apr 12, 2024
Not too clean in general… there’s stains and bugs in the room!
Anonymous User
Triple Room
Stayed in May 2024
Family
1 review
3.7/5
Posted on May 10, 2024
Good Job
Guest User
Deluxe Room
Stayed in Jun 2024
Family
5 review
3.5/5
Posted on Jul 21, 2024
Nice staffs , good location!
Mrt and bust station can walk in!!
saran
Deluxe Room
Stayed in Jun 2024
Other
10 review
1.0/5
Posted on Jun 9, 2024
Need major improvement on all aspect.
Feng
Deluxe Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
good night
Nelson321124
Family Suite
Stayed in Dec 2021
Couples
2 review
4.5/5
Great
Posted on Dec 27, 2021
Bathtub was really huge, customer service was there too. All in all, a worth it trip.
Guest User
Deluxe Room
Stayed in Mar 2024
Travel with friends
1 review
3.0/5
Posted on Mar 4, 2024
Ok good
Guest User
Junior Suite
Stayed in Feb 2022
Couples
1 review
1.7/5
Posted on Mar 9, 2022
I was quite surprised as the room condition was really run down. There was a tear along the towel, the bathtub was not clean, the chair was in a bad condition. I was given a room with a projector which was not what i booked for. I tried to change the booking date as my partner was unable to make it on the day. I find that the receptionist was rude when I informed them that my partner may not be able to join me and the reply i received was "even better if he can't make it". I checked out earlier than the check-out time.
Lisa
Family Suite
Stayed in Feb 2022
Couples
26 review
2.0/5
Posted on Feb 19, 2022
reminder to all ,
becareful of what u all throw into the rubbish bin as when u checking out time , the staff will turn over the whole rubbish bag to see...
speechless ........
Frances Eng
Standard Room
Stayed in Feb 2022
Couples
1 review
3.0/5
Posted on Feb 6, 2022
Walking distance from mrt. A lots of food around the area.
The furniture in the room are very dusty, really hope management can look into this and do a spring cleaning. Luckily the bed sheet and toilet are clean 🙏🏻.
The tv signal no good got interruption.
Did not provide the wifi password, also forgot to ask when back to hotel from dinner.
Nur Zaliqah
Deluxe Room
Stayed in Jan 2022
Travel with friends
3 review
4.0/5
Very Good
Posted on Jan 4, 2022
Customer service was tip top. Came in with a warm welcome from the owner of the hotel and greeted me and my friends happily. Water heater was not working but is fine, as long as the services is good.