Guest User
March 24, 2024
The service attitude at the front desk is quite unflattering. When I first checked in, I found a piece of paper posted at the front desk: respect the service staff and do not yell. Quite a strange reminder. I didn’t take it seriously. As a result, when I arrived in the room, I found that there was no air conditioner and there was no place to turn on the air conditioner. I tried all the buttons on the smart panel to no avail. So I went to the front desk and asked, and the other person said that I could just use the button on the smart panel to turn it on. When it showed that it didn't work, the other party said, let's ask an electrician to fix it. You go back to your room and wait. I said, the temperature in the room is higher than outside. She said, just wait here. There wasn't even a simple smile or apology during the whole process. Instead, it seemed like I was looking for trouble. I suppressed my displeasure and waited for a while, but the other party didn't say anything. I finally couldn't help but ask, how long do I need to wait? The other party actually said quite unreasonably, I told you to just wait here and I will tell you when it is ready. I was quite puzzled and said, I just want to ask how long I need to wait. If it takes longer, I can go out for a walk and then come back. Is there a problem with this? The other party was quite dissatisfied and said, "How do I know that the electrician may have other jobs? He had already asked you to go back to the room to wait..." He was quite speechless. In fact, the electrician has already gone up. In one minute, tell me to go back to your room. When the results went up, guess what, the electrician told me that it was no problem and he sent the air conditioner remote control to the room! It turns out that I forgot to equip the room with a remote control!
Secondly, if there is no air conditioning, the smell of the entire sewer pipe is still quite obvious. And due to water pipe access problems, other rooms use water, and there is a non-obvious sound of sewer water flowing in my room.
In fact, the surrounding environment of the hotel is quite good. It is a very popular check-in spot for Internet celebrities. The old building is very beautiful. The only bright spot about the hotel is that the bed is actually quite comfortable.
I finally understand the reason for the "warm reminder" at the front desk, hahaha
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