Jen Singapore Orchardgateway by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Singapore

Jen Singapore Orchardgateway by Shangri-La

No.2 of 4-star Select Hotels in Singapore
277 Orchard Rd, Singapore, 238858, Singapore
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JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Show More
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hotel overview picture
Last booked 3 hrs ago
Highlights
Free parking
Delicious breakfast
Sparkling clean
Superb views
Ideal location
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Amenities
Public parkingFree
Outdoor swimming pool
Gym
24-hour front desk
Luggage storage
Restaurant
Car rentals
Currency exchange
All Amenities
Property Description
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
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4.6/5
Great
Hotel is located at orchard. Nearby somerset MRT, everything was cool.
All 953 Reviews
Surroundings
Metro: Somerset
(<100m)
Metro: Dhoby Ghaut
(870m)
Airport: Singapore Changi Airport
(22.8 km)
Train: Woodlands Train Checkpoint
(20.4 km)
Landmarks: library@orchard
(<100m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Club Deluxe Room
5

Club Deluxe Room

1 King bed
32m² | Floor: 14-15,18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior City View Room
4

Superior City View Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior king Room
4

Superior king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior Twin Room
4

Superior Twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Room
4

Club Room

1 King bed or 2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior Room
10

Superior Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club king Room
4

Club king Room

1 King bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Club twin Room
4

Club twin Room

2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe Family Room
4

Deluxe Family Room

1 Sofa bed and 1 King bed
47m² | Floor: 11-14,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama king Room
5

Club Panorama king Room

1 King bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama twin Room
4

Club Panorama twin Room

2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama Room
4

Club Panorama Room

1 King bed or 2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Deluxe twin Room
4

Deluxe twin Room

2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Superior City View twin Room
4

Superior City View twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe Room
6

Deluxe Room

1 King bed or 2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Superior City View king Room
4

Superior City View king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
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Guest Reviews

4.6/5
Great
953 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
Average for similar properties in Singapore
Most Mentioned
AI Summary
JEN Orchardgateway's central location near malls and MRT stations provides convenient access to amenities. Guests praise the diverse breakfast menu and friendly staff. Clean, comfortable rooms with great amenities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2025
真的很一般的酒店,就是位置在商業中心而已
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T‍i‍f‍f‍a‍n‍y
March 1, 2025
地理位置優越,無邊游泳池很贊
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2025
性價比不高,但是很方便!!就在烏節路上,樓下有便利店和多家知名餐飲 房間不配飲用水,是直飲水。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2025
Convenient transportation, clean and sanitary. The most important thing is that the front desk can speak Mandarin, especially Alyssa, who is thoughtful and enthusiastic, and patiently handles all kinds of problems I have during my trip to Singapore, which adds a very good impression to this trip to Singapore! I will stay here again next time! ! Recommended! !
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 26, 2025
房間乾淨 早餐豐盛 有泳池健身房
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O‍n‍g‍ ‍C‍h‍e‍n‍ ‍S‍h‍a‍n‍g
February 25, 2025
Hotel is located at orchard. Nearby somerset MRT, everything was cool.
B‍o‍n‍n‍i‍e‍4‍1‍0
February 24, 2025
The most convenient hotel on Orchard Road, close to the subway station, restaurants, and shopping malls. I went straight back to the room when I was tired after shopping. It's a pity that every inch of land is valuable. The room is really small, but the geographical environment is really good 👍. I will choose JEN next time! The infinity pool is great and the night view is very beautiful. I chose JEN again from 2/14 to 2/16, but this time I chose a family room. It's a very large room.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 22, 2025
The room is small, but the surrounding environment is very convenient. If there are two people, I think it is acceptable. If there are two adults and one child, the room will be too small. In addition, there is no bottled water. The nearest one is 7-11 downstairs, but the price is not low.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
AgeFee
Children 6 years old and under
Free
Children 7–11 years old
SGD 23.00 (approx. NZD 30.38) per person
Children 12–17 years old
SGD 45.14 (approx. NZD 59.63) per person
Adult
Buffet:SGD 45.14 (approx. NZD 59.63) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2014
  • Number of Rooms: 499
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Jen Singapore Orchardgateway by Shangri-La?

The cancellation policy for Jen Singapore Orchardgateway by Shangri-La varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Jen Singapore Orchardgateway by Shangri-La?

Standard check-in time at Jen Singapore Orchardgateway by Shangri-La is 15:00 and check-out time is 12:00.

Does Jen Singapore Orchardgateway by Shangri-La provide breakfast?

Yes, Breakfast is offered at Jen Singapore Orchardgateway by Shangri-La. Breakfast option(s): Western, Chinese.

Can I bring my pet inside the Jen Singapore Orchardgateway by Shangri-La?

As much as we love pets, unfortunately, we are unable to accommodate them in Jen Singapore Orchardgateway by Shangri-La.

How far is the Jen Singapore Orchardgateway by Shangri-La from the closest airport?

The closest airport is Singapore Changi Airport, and it is about 26 mins from hotel by car (22.8 km).

Is airport shuttle service offered by Jen Singapore Orchardgateway by Shangri-La ?

No, the Jen Singapore Orchardgateway by Shangri-La doesn't offer airport transfer services.

About This Property

Nearest AirportSingapore Changi Airport
Distance to Airport23.57KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station20.38KM
Nearest Subway StationSomerset
Distance to Subway Station0.06KM
Average Price FromNZD544
Hotel Star Rating4