Jen Singapore Orchardgateway by Shangri-La
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1 room, 2 adults, 0 children
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Jen Singapore Orchardgateway by Shangri-La
Certified SustainableNo.1 of 4-Star Select Hotels in Singapore
277 Orchard Rd, Singapore, 238858, Singapore
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Last booked 1 min ago
Highlights
Delicious breakfast
Superb views
Free parking
Sparkling clean
Ideal locationShow more
Amenities
Public parkingFree
Outdoor swimming pool
Executive lounge
Gym
24-hour front desk
Luggage storage
Restaurant
Car rentals
All amenities
Property Description
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
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9.2/10
very good as.usual.
All 1,128 reviews
Surroundings
Metro: Somerset
(<100m)
Metro: Dhoby Ghaut
(870m)
Airport: Singapore Changi Airport
(21.0 km)
Train: Woodlands Train Checkpoint
(20.4 km)
Landmarks: Emerald Hill
(260m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Club Deluxe Room
1 King bed
32m² | Floor: 14-15,18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior City View Room
1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior king Room
1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Superior Twin Room
2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Club Room
1 King bed or 2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Club king Room
1 King bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Superior Room
1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Club twin Room
2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Family Room
1 Sofa bed and 1 King bed
47m² | Floor: 11-14,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Club Panorama king Room
1 King bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Club Panorama twin Room
2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Club Panorama Room
1 King bed or 2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
Deluxe twin Room
2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe King Room
1 King bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Superior City View twin Room
2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Deluxe Room
1 King bed or 2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Superior City View king Room
1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
1,128 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.0
- Location9.3
- Service9.1
Average for similar properties in Singapore
scorpionor
August 2, 2025
非常非常棒，孩子很喜歡。還會帶孩子來住這個酒店。酒店位置很好，周圍出行、吃飯、閑逛都很方便，很不錯的出遊體驗
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Guest User
August 1, 2025
호텔은 서머셋역과 연결되는 위치와 10층부터 시작되는 객실은 시원한 시티뷰를 보여줍니다. 호텔아래 상가나 식당은 다른 곳을 찾지 않아도 될 정도로 다양합니다. 그리고 조식이 별 다섯개 호텔수준입니다. 음식도 종류가 많으며, 음식이 떨어지기 전에 바로 리필해 줍니다. 객실 복도에는 아이스메이커가 있어 밖에 나갈 때 얼음을 받을 수 있고, 객실에서 시원하게 음료를 마실 때 유용합니다. 객실도 쾌적하고 청결한며, 체크아웃도 12시였습니다. 19층에 위치한 수영장도 좋고... 체크아웃 후 1층에 있는 컨시어지에 가방을 맡겨놓고 일을 보러 나갔다가 돌아와서 19층 수영장의 샤워실을 이용할 수 있습니다.
전반적으로 위치나 객실, 조식, 수영장 등 모든 것이 만족을 주는 호텔이라고 생각됩니다. 다음에 와서 젠싱가포르상그리라를 선택하라고 하면 주저없이 선택할 것 같습니다.
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Xiaoalaishi
July 31, 2025
The hotel is in a great location, with the subway right downstairs and plenty of food options along Orchard Road. The lobby is on the 10th floor, and the room was quite clean and spacious, with plenty of air conditioning! The rooftop pool offers a view of the Marina Bay Sands, but the water is shallow enough for just a dip. It gets busy in the afternoon, so I recommend getting there early to grab a spot under the sun, otherwise you'll be stuck in the sun. There are ice machines on every floor, so it's great to have a cold drink when you come back from a day out!
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Guest User
July 31, 2025
總體比較滿意的，酒店位置非常方便
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Luobuniyashuchi
July 30, 2025
酒店位置超好 到著名的本地景點都很近特別是福康寧公園 幾乎是出門走一下就到了 樓下就是亞坤 可以嘗試一下
酒店房間不大 房間裏物品還算整潔 沒有提供瓶裝飲用水 可以直飲水
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Guest User
July 30, 2025
整體還行吧，位置很好很好，出行很方便，樓下是商場。但是房間味道不好聞，工作人員説是香氛，但是再次打掃停止用之後還是有味道。另外窗户無法打開，這個國內酒店沒碰到過。
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Doudoulong
July 30, 2025
酒店位於烏節路商業街，另外地鐵紅線也有一站，出行去濱海灣和聖淘沙也很便捷。房間比較一般，可能年代久了，需要重新翻新了。屋頂泳池是大亮點，很漂亮。
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Guest User
July 30, 2025
地點食物環境衞生都非常好 下次會再入住
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Emo Dylan
July 29, 2025
地理位置非常好，出行便捷，購物吃飯也很方便。酒店電梯直達商場 很贊。
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Certified Sustainable
This property has been certified as sustainable by Bureau Veritas to the GSTC Criteria
Services & Amenities
Most Popular Amenities
Public parking
Free
Outdoor swimming pool
Executive lounge
Gym
24-hour front desk
Luggage storage
Restaurant
Car rentals
Currency exchange
Service robots
Conference room
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool umbrellas
Pool bar
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Luggage storage
Wake-up call
Currency exchange
Languages Spoken
English
Hindi
Japanese
Korean
Malay
Chinese (Mandarin)
Food & Drink
Room service
Health & Wellness
Gym
Public Areas
Shopping mall
PA and sound system
Non-smoking floor
Executive lounge
Elevator
Ventilation system
Vending machines
Service robots
No smoking in public areas
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Business Services
Conference room
Fax/copying service
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese
StyleBuffet
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | SGD 23.00 (approx. PHP 1,038.23) per person |
Children 12–17 years old | SGD 45.56 (approx. PHP 2,056.60) per person |
Adult | Buffet:SGD 45.56 (approx. PHP 2,056.60) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is SGD 50.00 (approx. PHP 2,257.02) per night.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2014
- Number of Rooms: 400
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Jen Singapore Orchardgateway by Shangri-La?
The cancellation policy for Jen Singapore Orchardgateway by Shangri-La varies depending on the type of room and booking conditions.What is the cancellation policy for Jen Singapore Orchardgateway by Shangri-La?
What are the check-in and check-out times at Jen Singapore Orchardgateway by Shangri-La?
Standard check-in time at Jen Singapore Orchardgateway by Shangri-La is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Jen Singapore Orchardgateway by Shangri-La?
Does Jen Singapore Orchardgateway by Shangri-La provide breakfast?
Yes, Breakfast is offered at Jen Singapore Orchardgateway by Shangri-La. Breakfast option(s): Western, Chinese. Does Jen Singapore Orchardgateway by Shangri-La provide breakfast?
Can I bring my pet inside the Jen Singapore Orchardgateway by Shangri-La?
As much as we love pets, unfortunately, we are unable to accommodate them in Jen Singapore Orchardgateway by Shangri-La.Can I bring my pet inside the Jen Singapore Orchardgateway by Shangri-La?
How far is the Jen Singapore Orchardgateway by Shangri-La from the closest airport?
The closest airport is Singapore Changi Airport, and it is about 28 mins from hotel by car (21.0 km).How far is the Jen Singapore Orchardgateway by Shangri-La from the closest airport?
Is airport shuttle service offered by Jen Singapore Orchardgateway by Shangri-La ?
No, the Jen Singapore Orchardgateway by Shangri-La doesn't offer airport transfer services.Is airport shuttle service offered by Jen Singapore Orchardgateway by Shangri-La ?
About This Property
| Nearest Airport | Changi Airport |
|---|---|
| Distance to Airport | 23.57KM |
| Nearest Train Station | Woodlands Train Checkpoint |
| Distance to Train Station | 20.38KM |
| Nearest Subway Station | Somerset |
| Distance to Subway Station | 0.06KM |
| Average Price From | PHP19943 |
| Hotel Star Rating | 4 |