Jen Singapore Orchardgateway by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Singapore

Jen Singapore Orchardgateway by Shangri-La

Certified Sustainable
No.2 of 4-star Select Hotels in Singapore
277 Orchard Rd, Singapore, 238858, Singapore
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hotel overview picture
Last booked 42 mins ago
Highlights
Delicious breakfast
Free parking
Sparkling clean
Superb views
Ideal location
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Amenities
Public parkingFree
Outdoor swimming pool
Gym
24-hour front desk
Luggage storage
Restaurant
Car rentals
Currency exchange
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Property Description
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
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9.2/10
Great
Good and convenient location
All 1,017 Reviews
Surroundings
Metro: Somerset
(<100m)
Metro: Dhoby Ghaut
(870m)
Airport: Singapore Changi Airport
(21.8 km)
Train: Woodlands Train Checkpoint
(20.4 km)
Landmarks: library@orchard
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Club Deluxe Room
5

Club Deluxe Room

1 King bed
32m² | Floor: 14-15,18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior City View Room
4

Superior City View Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior king Room
4

Superior king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior Twin Room
4

Superior Twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Room
4

Club Room

1 King bed or 2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club king Room
4

Club king Room

1 King bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Superior Room
10

Superior Room

1 King bed or 2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club twin Room
4

Club twin Room

2 Single bed
27m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe Family Room
4

Deluxe Family Room

1 Sofa bed and 1 King bed
47m² | Floor: 11-14,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama king Room
5

Club Panorama king Room

1 King bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama twin Room
4

Club Panorama twin Room

2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Club Panorama Room
4

Club Panorama Room

1 King bed or 2 Single bed
55m² | Floor: 11-18,20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe twin Room
4

Deluxe twin Room

2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Superior City View twin Room
4

Superior City View twin Room

2 Single bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Deluxe Room
6

Deluxe Room

1 King bed or 2 Single bed
32m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
Superior City View king Room
4

Superior City View king Room

1 King bed
27m² | Floor: 11-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
Check Availability
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Guest Reviews

9.2/10
Great
1017 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9
  • Location9.4
  • Service9.2
Average for similar properties in Singapore
Most Mentioned
AI Summary
JEN Orchardgateway's central location near malls and MRT stations provides convenient access to amenities. Guests praise the diverse breakfast menu and friendly staff. Clean, comfortable rooms with great amenities.
C‍h‍e‍n‍g‍m‍e‍n‍g‍C
April 27, 2025
酒店旁邊有個很小的商場。吃飯買東西都很方便。搭地鐵出來,走1分鐘就到了,地理位置也很好。房間很舒服,衞生也很乾凈,下次還會入住。
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T‍h‍o‍m‍a‍s‍ ‍M‍i‍c‍h‍a‍e‍l
April 27, 2025
Hotel Jen hat den legendären Pool im 19. Stock mit Blick Kauf die Skyline von Singapur und auf Marina Bay Sands- das Frühstücksbüffet ist Mega und im Gebäude ist die MRT Station Somerset; schräg gegenüber Seitenstraße der orchard Road ist ein Kneipen und Restaurant hot spot ; ich war schon fast 10x im Jen 👍👍👍👍
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 26, 2025
房間乾淨整潔,用品沒有異味。清潔姨姨會每天打掃乾淨。 前台服務員態度親切。 位置十分方便,就在地鐵站樓上,商場電梯直達。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2025
Good and convenient location
Y‍o‍u‍g‍u‍o‍s‍h‍u‍h‍a‍i‍d‍e‍y‍u
April 24, 2025
沒有感受到任何服務,條件一般,就是地理位置優越,建議不用買早餐,太貴了,樓下就是亞坤。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
Facilities: If compared with domestic facilities, they should be of the standard of all seasons, but this is in Singapore, 27 square meters in the city center, very good, with direct drinking water and refrigerator and USB jack, you don't need to bring a converter Service: The service is really good! The front desk can basically speak Chinese~ When I checked in, the shower was broken and they immediately arranged for repairs! They also gave chocolates to apologize Downstairs is the subway station and shopping mall, opposite is the bus station, there is a bus to the airport that can go directly and conveniently. There are delicious malls downstairs, and there is Ya Kun, it is very convenient to eat! Highly recommended, highly recommended
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
家庭出遊很適合~
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 22, 2025
出差,住了五天,位置好的出奇,樓下什麼都有。早餐雖然一般,但是房間還可以,黃金位置,這個價格還蠻划算的。
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Certified Sustainable

This property has been certified as sustainable by Bureau Veritas to the GSTC Criteria

Services & Amenities

Outdoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
AgeFee
Children 6 years old and under
Free
Children 7–11 years old
SGD 23.00 (approx. PHP 984.64) per person
Children 12–17 years old
SGD 45.14 (approx. PHP 1,932.45) per person
Adult
Buffet:SGD 45.14 (approx. PHP 1,932.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2014
  • Number of Rooms: 499
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 4-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum. Take advantage of recreational opportunities offered, including a 24-hour health club, and an outdoor pool. Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Relax with a refreshing drink from the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Featured amenities include express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Jen Singapore Orchardgateway by Shangri-La?

The cancellation policy for Jen Singapore Orchardgateway by Shangri-La varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Jen Singapore Orchardgateway by Shangri-La?

Standard check-in time at Jen Singapore Orchardgateway by Shangri-La is 15:00 and check-out time is 12:00.

What amenities and services are available at Jen Singapore Orchardgateway by Shangri-La ?

Jen Singapore Orchardgateway by Shangri-La offer top amenities and services include Laundry room.

Does Jen Singapore Orchardgateway by Shangri-La provide breakfast?

Yes, Breakfast is offered at Jen Singapore Orchardgateway by Shangri-La. Breakfast option(s): Western, Chinese.

Can I bring my pet inside the Jen Singapore Orchardgateway by Shangri-La?

As much as we love pets, unfortunately, we are unable to accommodate them in Jen Singapore Orchardgateway by Shangri-La.

How far is the Jen Singapore Orchardgateway by Shangri-La from the closest airport?

The closest airport is Singapore Changi Airport, and it is about 28 mins from hotel by car (21.8 km).

Is airport shuttle service offered by Jen Singapore Orchardgateway by Shangri-La ?

No, the Jen Singapore Orchardgateway by Shangri-La doesn't offer airport transfer services.

About This Property

Nearest AirportChangi Airport
Distance to Airport23.57KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station20.38KM
Nearest Subway StationSomerset
Distance to Subway Station0.06KM
Average Price FromPHP18946
Hotel Star Rating4