Mercure Singapore on Stevens
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1 room, 2 adults, 0 children
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Mercure Singapore on Stevens

28 Stevens Rd, #01 02, Singapore, 257878, Singapore
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We Price Match
hotel overview picture
Last booked 6 hrs ago
Highlights
Free parking
Delicious breakfast
Sparkling clean
Lots to do
Amenities
Private parkingFree
Outdoor swimming pool
Executive lounge
Gym
24-hour front desk
Luggage storage
Bar
Tennis court
All amenities
Property Description
Step into a refreshing escape at Mercure Singapore on Stevens, built in 2017 and ideally located just minutes from the iconic Orchard Road shopping district. Surrounded by lush greenery and serene spaces, the hotel is also within walking distance to the UNESCO-listed Singapore Botanic Gardens, offering the perfect blend of urban convenience and natural beauty. Designed as a mini resort in the city, guests enjoy shared access to a wide range of facilities from two hotels in one destination — including two outdoor swimming pools, diverse dining options, and a 24/7 gym in partnership with Anytime Fitness. Whether you’re here to recharge or stay active, all you need is right at your fingertips. Dive deeper into the local experience with authentic touches and curated discoveries, including exclusive attraction tickets to some of Singapore’s top sights. From cultural icons to hidden gems, explore the city like a local with ease. Take advantage of complimentary shuttle services to Orchard Road and Stevens MRT, placing you within quick reach of Singapore’s vibrant districts, iconic landmarks, and luxury shopping. With thousands of international brands just minutes away, your perfect city adventure awaits. Whether for business, leisure, or a mix of both, Mercure Singapore on Stevens invites you to experience the best of Singapore — where resort-style living meets the heart of the city.
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8.8/10
Very Good
Excellent facilities, comfortable and clean and with polite and friendly staff.
All 1,145 reviews
Surroundings
Metro: Stevens
(1.4 km)
Metro: Newton
(1.6 km)
Airport: Singapore Changi Airport
(23.2 km)
Train: Woodlands Train Checkpoint
(18.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Privilege Double Room
11

Privilege Double Room

1 Queen bed
18m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Privilege Floor Room With 1 Double Bed
3

Privilege Floor Room With 1 Double Bed

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Privilege King Suite
13

Privilege King Suite

1 King bed
35m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Privilege Floor Room With 2 Single Beds
2

Privilege Floor Room With 2 Single Beds

2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Privilege Twin Room
8

Privilege Twin Room

2 Single bed
18m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Privilege Room
9

Privilege Room

1 Queen bed or 2 Single bed
18m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Deluxe Double Room
16

Deluxe Double Room

1 Queen bed
18m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Double Room
19

Superior Double Room

1 Queen bed
18m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Twin Room
14

Superior Twin Room

2 Single bed
18m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Superior Room
7

Superior Room

1 Queen bed or 2 Single bed
18m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Twin Room
13

Deluxe Twin Room

2 Single bed
18m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room
9

Deluxe Room

1 Queen bed or 2 Single bed
18m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

8.8/10
Very Good
1,145 reviews
  • Cleanliness9.0
  • Amenities8.7
  • Location8.7
  • Service8.6
Average for similar properties in Singapore
Most Mentioned
Review summary
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Convenient Location: The hotel is highly praised for its convenient location, close to Orchard Road and public transportation options, including a nearby bus stop and free shuttle services.(based on 239 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 2, 2025
Title: Deeply disappointed — treated like a suspect for doing nothing wrong I stayed at Mercure Singapore on Stevens and had one of the most unpleasant experiences I’ve ever had in a hotel. Within 30 minutes of checking into our room, a staff member knocked on our door and told us we had violated hotel rules and needed to leave the hotel. We were extremely shocked — especially since we had done absolutely nothing wrong. When I asked, “Why do we need to leave?” — no one answered. They said there was CCTV footage but refused to explain anything. We were treated as if we were guilty from the start. Only after they checked the CCTV again did they come back and say it was a “wrong face” and we were “100% OK” — with a thumbs up, but not a single word of apology. Later, someone came to our room with a “complimentary” item, but again — no apology, no explanation, no responsibility. We are two women traveling together and we did absolutely nothing wrong. The way we were treated was humiliating, unprofessional, and completely unacceptable — especially for a hotel at this price and reputation. Being wrongly accused and left without a proper explanation or apology is not something I expected from a hotel like this. It ruined the start of our trip and made us feel deeply disrespected. I would not recommend this hotel to anyone who expects basic respect and accountability.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
免費升級套房,贊
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Excellent facilities, comfortable and clean and with polite and friendly staff.
M‍a‍e‍R‍y‍P‍i‍e
July 28, 2025
Love this hotel I’ll be back
C‍H‍E‍E‍ ‍W‍E‍E
July 27, 2025
I am writing to express my deep disappointment regarding the recent experience I had as an in-house guest at your hotel. During my stay, I contacted the telephone operator to request housekeeping services. One of the operators, who identified herself as Miss Shakira, abruptly ended the call—I distinctly heard a loud bang as the phone was put down. Despite several further attempts to reconnect, I was later told by the operator that she had no record of my call. This led to significant confusion. What concerns me most is that if Miss Shakira had indeed ended the call accidentally, she had both my room number and contact information and should have taken the initiative to return the call. Unfortunately, she did not. When I asked to speak with the Duty Manager to lodge a formal complaint, I was told that Shakira was considered a “good staff member” and would never treat an in-house guest that way. I find this response unacceptable. Whether or not the staff member has a good record is not the issue—the point is that as a paying guest, I was directly affected and deserved a proper follow-up. To make matters worse, when a follow-up email was sent, my name and surname were mispronounced, wrongly addressed, and inaccurately recorded. This added to my frustration and showed a lack of attention to detail and professionalism. I am extremely disappointed that this is the level of service and guest care being provided at an Accor hotel. I hope this matter will be taken seriously, and appropriate action will be taken to address the service gaps I encountered.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 26, 2025
Room is ok. Need a bit of maintenance, otherwise ok. Location is a bit far from mrt
E‍m‍m‍y‍s‍u‍p‍a
July 25, 2025
ดีสะอาด เดินทางสะดวกอาหารเช้ามีหลากหลายให้เลือก หอม
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C‍h‍e‍n‍g‍ ‍Y‍a‍n‍g
July 25, 2025
Overall are good just one thing, walking to mrt will around 300m

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Multi-function room
Restaurant
Winestone
Style: A la carte, Buffet
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Outdoor tables, Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–01:00 the next day
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 11 years old and under
Free
Children 12–17 years old
SGD 40.00 (approx. PHP 1,805.62) per person
Adult
Buffet:SGD 40.00 (approx. PHP 1,805.62) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2016
  • Number of Rooms: 518
Step into a refreshing escape at Mercure Singapore on Stevens, built in 2017 and ideally located just minutes from the iconic Orchard Road shopping district. Surrounded by lush greenery and serene spaces, the hotel is also within walking distance to the UNESCO-listed Singapore Botanic Gardens, offering the perfect blend of urban convenience and natural beauty. Designed as a mini resort in the city, guests enjoy shared access to a wide range of facilities from two hotels in one destination — including two outdoor swimming pools, diverse dining options, and a 24/7 gym in partnership with Anytime Fitness. Whether you’re here to recharge or stay active, all you need is right at your fingertips. Dive deeper into the local experience with authentic touches and curated discoveries, including exclusive attraction tickets to some of Singapore’s top sights. From cultural icons to hidden gems, explore the city like a local with ease. Take advantage of complimentary shuttle services to Orchard Road and Stevens MRT, placing you within quick reach of Singapore’s vibrant districts, iconic landmarks, and luxury shopping. With thousands of international brands just minutes away, your perfect city adventure awaits. Whether for business, leisure, or a mix of both, Mercure Singapore on Stevens invites you to experience the best of Singapore — where resort-style living meets the heart of the city.

Frequently Asked Questions

What is the cancellation policy for Mercure Singapore on Stevens?

The cancellation policy for Mercure Singapore on Stevens varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mercure Singapore on Stevens?

Standard check-in time at Mercure Singapore on Stevens is 15:00-01:00 and check-out time is 12:00.

What amenities and services are available at Mercure Singapore on Stevens ?

Mercure Singapore on Stevens offer top amenities and services include Shuttle service.

Can I bring my pet inside the Mercure Singapore on Stevens?

As much as we love pets, unfortunately, we are unable to accommodate them in Mercure Singapore on Stevens.

How far is the Mercure Singapore on Stevens from the closest airport?

The closest airport is Singapore Changi Airport, and it is about 25 mins from hotel by car (23.2 km).

Is airport shuttle service offered by Mercure Singapore on Stevens ?

No, the Mercure Singapore on Stevens doesn't offer airport transfer services.

About This Property

Nearest AirportChangi Airport
Distance to Airport23.84KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station18.55KM
Nearest Subway StationStevens
Distance to Subway Station1.35KM
Average Price FromPHP15843
Hotel Star Rating4