Superstar Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Simpang Tetap Darul Ihsan
Superstar Hotel
Jl. Sultan Hasanuddin No.21, Ratu Sima, Kec. Dumai Bar., Kota Dumai, 28825 Simpang Tetap Darul Ihsan, Dumai, Riau, Indonesia
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Amenities
Massage room
ParkingFree
24-hour front desk
Taxi booking service
Conference room
Wi-Fi in public areasFree
English
Indonesian
All amenities
Property Description
A stay at Superstar Hotel places you in the heart of Dumai, within a 5-minute drive of Chinese Temple and Siak Castle. This hotel is 1.4 mi (2.3 km) from CITIMALL Dumai and 1.6 mi (2.6 km) from Taman Bukit Gelanggang.
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3.0/10
Cleanliness2.0
Amenities2.0
Location6.0
Service2.0
All 1 Review
Surroundings
Airport: Pinang Kampai Airport
(9.1 km)
Landmarks: Dream House Massage
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Deluxe Room
1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Check Availability
2
Superior Room
1 King bed
No window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Check Availability
2
Superior Twin Room, Multiple Beds, Smoking
2 Single bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Check Availability
5
Standard Room, 1 Bedroom, Smoking
1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
Cable channels
Check Availability
Guest Reviews
3.0/10
1 review
- Cleanliness2.0
- Amenities2.0
- Location6.0
- Service2.0
Average for similar properties in Simpang Tetap Darul Ihsan
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AED 4.40). Trip Coins can be used to save instantly on room rates.
Review summary
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Location & Accessibility: Overwhelmingly praised for proximity to Playa Lagun , nearby restaurants , and short drives to other beaches .
KEIICHIRO
March 19, 2023
Bedding very dirty.
The room is too small.
There was a large gap between the sash window frame and the wall, and the outside music and noise was so loud that I couldn't sleep.
The room service menu was out of stock and there was not much to choose from.
The room service rice was so bad that I couldn't eat it.
I was told to pay for room service in cash on the spot, and after being told that they would bring change, after a long time, I received a phone call from the front desk asking me to come to the front desk to get the change.
The place of the breakfast buffet was also dirty and untidy, so I didn't feel like eating it.
Original TextTranslation provided by Google
Services & Amenities
Most popular amenities
Massage room
Parking
Free
24-hour front desk
Taxi booking service
Conference room
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Taxi booking service
Front desk services
24-hour front desk
Languages spoken
English
Indonesian
Food & drink
Lobby bar
Health & wellness
Massage room
Public areas
Elevator
Cleaning services
Clothes dryer
Dry cleaning
Business services
Postal service
Multimedia display system
Conference room
Accessibility
Handrails on stairs
Safety & security
CCTV in public areas
Fire extinguisher
First aid kit
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is IDR 100,000 (approx. AED 22.11) per night.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2016
- Renovated: 2022
- Number of Rooms: 48
Phone:+62-82285299999
A stay at Superstar Hotel places you in the heart of Dumai, within a 5-minute drive of Chinese Temple and Siak Castle. This hotel is 1.4 mi (2.3 km) from CITIMALL Dumai and 1.6 mi (2.6 km) from Taman Bukit Gelanggang.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and slippers. Conveniences include phones, as well as desks and separate sitting areas.
Frequently Asked Questions
What is the cancellation policy for Superstar Hotel?
The cancellation policy for Superstar Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Superstar Hotel?
What are the check-in and check-out times at Superstar Hotel?
Standard check-in time at Superstar Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Superstar Hotel?
Can I bring my pet inside the Superstar Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Superstar Hotel.Can I bring my pet inside the Superstar Hotel?
How far is the Superstar Hotel from the closest airport?
The closest airport is Pinang Kampai Airport, and it is about 18 mins from hotel by car (9.1 km).How far is the Superstar Hotel from the closest airport?
About This Property
| Nearest Airport | Pinang Kampai Airport |
|---|---|
| Distance to Airport | 9.1KM |
| Average Price From | AED99 |
| Hotel Star Rating | 3 |