Palm Park Hotel Surabaya
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1 night
1 room, 2 adults, 0 children
All properties in Simokerto
Palm Park Hotel Surabaya
Jl. Kapas Krampung No.45, Tambakrejo, Kec. Simokerto, Tambakrejo, 60142 Simokerto, Surabaya, East Java, Indonesia
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Amenities
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
Business center
Multi-function room
All amenities
Property Description
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.
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8.9/10
Yes good service
All 13 reviews
Surroundings
Airport: Juanda International Airport
(21.0 km)
Train: Sidotopo
(1.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Twin Room
Air conditioning
Private bathroom
Refrigerator
City view
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4
Deluxe Double Room
1 King bed
Air conditioning
Private bathroom
Refrigerator
City view
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8
Deluxe Triple Room
3 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
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Deluxe Twin Room
1 Single bed
TV
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5
Smart Room
1 Double bed
No window
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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11
Suite
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
City view
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Guest Reviews
8.9/10
Very Good
13 reviews
Verified Reviews- Cleanliness8.6
- Amenities9.1
- Location9.3
- Service8.7
Average for similar properties in Simokerto
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
AI Summary
The Palm Park Hotel provides excellent service, functional air conditioning, European-style bathrooms, and a variety of delicious breakfast options. Guests appreciate the clean, comfortable rooms and impressive amenities.
Guest User
July 13, 2025
Sangat nyaman menginap di sini terutama AC nya yg super dingin dan akses keluar banyak menjual makanan
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Anonymous User
May 26, 2025
Kebersihannya kyknya agak menurun dibandingkan dulu yaa, so far ok lah seperti biasa
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janeiswanto
February 21, 2024
The room was small (we booked eco room) but it’s okay. The maintenance and upkeep was somewhat low (the hotel opened at 2019, so only 4 years just opened). The towels were a bit yellowish (not the thick white towel that we expected), and had musty smell. The staff service was quite good. The hotel lobby is a plus, it’s quite spacious.
Guest User
January 2, 2024
Yes good service
tia erlangga
July 22, 2023
With that price we are very satisfied and it is also close to the mall so the family is happy not having to be far from the hotel...
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yulie_ang
June 19, 2023
have to park and check in at the highest level of the parking building since the hotel is located on the top of the mall. We got 2 rooms and it was filled with so many small cockroaches, we chose to stay just because the hotel staffs are very helfpul and patient, helping us change our and cleaning it twice since we still found some baby cockroaches... we were too busy cleaning up the room and killing whatever left behind and forgot to take photos.. 😶😶
Lihuiqun
February 27, 2023
The first room I stayed in was a superior room. After I moved in, I called and said that I was given the wrong room. I had no choice but to change to the mini room No. 244. There is no window in it. There are cups for brushing teeth, slippers, chairs, a kettle, and I called for a cup for brushing teeth. I was told no, well, let’s go to sleep, sleep until 11 o’clock in the evening, was woken up by the music in the corridor, called, turned it off, the time came to 11:30 in the evening, and it turned out that the room 248 opposite came A group of people chatted loudly with the door open, laughed, smoked, and couldn’t sleep. They called the front desk and told the front desk to contact the security guards to stop them. The hotel security guards still couldn’t stop them until 1:00 in the morning. I had no choice but to change the room and was told It costs an extra 150.000 Indonesian rupiah to change the room, but I have no choice but to pay the money, and I have been tossing until 2:00 in the morning before falling asleep!
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Guest User
February 29, 2024
This hotel was very comfortable. They have a nice and clean room, friendly staff and the food was very good. Also this hotel near to go to the place that I need. For me..I will back to stay in this hotel. Thank you.
Services & Amenities
Most Popular Amenities
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Luggage storage
Wake-up call
Languages Spoken
Indonesian
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Activities
Gaming area
Public Areas
Shopping mall
Elevator
Vending machines
Cleaning Services
Clothes dryer
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Safety & Security
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 50,000 (approx. PHP 176.56) per person |
Adult | Buffet:IDR 50,000 (approx. PHP 176.56) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 94
With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.3 km) from Surabaya Plaza Shopping Mall and 2.6 mi (4.1 km) from Tunjungan Plaza.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.
Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.
Enjoy a meal at Kemiri, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Frequently Asked Questions
What is the cancellation policy for Palm Park Hotel Surabaya?
The cancellation policy for Palm Park Hotel Surabaya varies depending on the type of room and booking conditions.What is the cancellation policy for Palm Park Hotel Surabaya?
What are the check-in and check-out times at Palm Park Hotel Surabaya?
Standard check-in time at Palm Park Hotel Surabaya is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Palm Park Hotel Surabaya?
Can I bring my pet inside the Palm Park Hotel Surabaya?
As much as we love pets, unfortunately, we are unable to accommodate them in Palm Park Hotel Surabaya.Can I bring my pet inside the Palm Park Hotel Surabaya?
How far is the Palm Park Hotel Surabaya from the closest airport?
The closest airport is Juanda International Airport, and it is about 42 mins from hotel by car (21.0 km).How far is the Palm Park Hotel Surabaya from the closest airport?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 22.25KM |
| Distance to Train Station | 1.92KM |
| Average Price From | PHP2480 |
| Hotel Star Rating | 3 |