Pagoda Beach 2, Sihanoukville, Sihanoukville Province, 18205, CambodiaView Hotel Details
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Luna Koh Rong Guest Reviews
4.1/5
Very Good
16 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(16)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
Anonymous User
Bungalow Sea View
Stayed in Oct 2024
Couples
3 review
3.0/5
Posted on Oct 8, 2024
The location is absolutely beautiful! Great views, right on the beach and quiet. The pictures however need to be updated. The terrain surrounding the Hotel is a bit rough. They need to upgrade their furniture and redo some of the walkways. There is no path from the main road to reach the Hotel (cars can't use it, so we had to carry our bags through mud and diet to get there).The room was okay, not as clean as I would have liked, dirty flipflops were left in the room for guests to use. The bathroom is very outdated and needs to be renovated. The beach chairs were filthy too Also, the pool looked green to me, I wouldn't have used .
After seeing some Hotels nearby, we decided to cancel our stay and the manager and staff kindly agreed.
It's so sad because I do think that with some care and upgrades this Hotel would be absolutely stunning.
6/9
Jose Luis
Bungalow with Jungle
Stayed in Jul 2024
Couples
18 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Perfect for a romantic getaway. Or just to relax by the seaside. Amazing views. Secluded and private location. Very clean and comfortable rooms. Friendly and very helpful staff. Would definitely stay here again.
Nattallia
Bungalow with Jungle
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Incredible service, tasty food and clean white-sand beach - best resort in Koh Rong ☺️
Guest User
Bungalow with Jungle
Stayed in Oct 2024
Other
25 review
4.7/5
Amazing
Posted on Nov 7, 2024
The room was nice, but the path was too muddy and it was hard to find the hotel
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Guest User
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 5, 2024
My wife and I stayed here for one night. The food was really nice, and the bedroom itself was gorgeous, with a big comfy bed and a lovely bathroom. However, when we attempted to have a shower before check out, the water stopped working. My wife, having just put conditioner in her hair, didn’t want to just check out without washing it out as this could damage her hair. I inquired about the water at reception and they said wait for 10 minutes for them to repair it. I returned in 15 minutes as the water still wasn’t working. They said they couldn’t get it fixed for another hour, but gave us a large container of water to wash my wife’s hair, for which we were grateful. While the pool looked nice, there was a green plastic fencing stretching across the back which made seeing the spectacular beach view from the pool near impossible, which was disappointing. Regardless, the staff were lovely, welcoming and helpful at all times, and made our stay that much more enjoyable.
Guest User
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 1, 2024
I really enjoy the friendly of smiles of the staff here especially Ms. Sokhan Provided the best services to us. I feel like home. Luna is nice and quiet great place to relax from work. For me easy easy to go around because staff gives all the directions.
Guest User
Stayed in Nov 2023
Couples
3.0/5
Posted on Nov 15, 2023
The location is beautiful…one walls out of one room into the beach… but the rooms are a lot more worse for wear than the photos show. The bathroom looks old and not inviting. The bed was hard and uncomfortable. We did ask for a refund and the manager kindly accepted our request…thank you. The reception we got on arrival: the person at reception appeared disinterested and that makes a negative impression from the get go.
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 27, 2024
Incredible experience in a heavenly place. Magnificent room with breathtaking views. The room is clean as in the photos. And the staff was amazing. Perfect kindness, nothing to say. Always smiling and asking us if we needed anything.
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Guest User
Stayed in Mar 2024
Couples
4.0/5
Very Good
Posted on Mar 17, 2024
Luna Beach Resort is secluded on Pagoda Beach on Koh Rong. In itself it is a nice system with a few quirks and edges. The rooms are all the same, at least in the first two rows. Unfortunately, the round bed takes more getting used to and is as hard as a stone slab. If you don't like extremely hard beds, this is absolutely the wrong place for you. The facility is relatively clean, with a spot here and there, otherwise fine. The bathroom was a bit old, the shower head was full of limescale and was generally rather dirty. But it didn't bother us too much. It is important to mention that only salt water comes out of all taps! The food in the restaurant was great, there is a lot to choose from and the prices are just about within the range for Cambodia, the dishes cost an average of $5-$10. Portions were large and you were full. Unfortunately, the complex is very, very remote, scooters cost around $15 per day, Grab, Passapp and so on generally don't work at all and the shuttles from the hotel cost quite a bit at $5 per person to Long Set Beach. Drinks can be purchased locally at the hotel at slightly higher prices. 1 beer = $2 in happy hour 3 beers for $4. The beach is beautiful and on the section of the Luna Resort it is one of the most beautiful on Pagoda Beach. You can really relax here! Staff is very friendly and accommodating.
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Guest User
Stayed in Feb 2024
Travel with friends
4.0/5
Very Good
Posted on Feb 29, 2024
Despite the location and the beautiful beach, I cannot give 5, I give a nice 4, because following Covid the hotel is restarting, but it lacks service… The swimming pool was green and not suitable for swimming, much odors in the bathrooms. The furniture on the catering side is old and not very comfortable. The coconut trees on the beach are topped and give a somewhat deserted appearance. The staff did everything to ensure that we were at our best, the dishes were very good (the breakfast a little less so), the cook made us a pepper sauce directly: a delight!!! The owner should invest very quickly, if he does not want to see tourists leaving for the hotel next door!!
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Guest User
Stayed in Jan 2023
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
We went to Luna Resort as a couple. It was really very clean. The rooms were extremely tidy and perfect for us, and the beach and pool were cleaned every day. The staff was super friendly, motivated and accommodating. The food was also more than varied for us, there was a large selection of Western and Khmer food. We would come here again at any time. Big compliments to the whole team for the lovely stay.