Sigar Penjalin Hotels with Airport pickup service

The breakfast was a disappointment, the first buffet night we loved and booked for another night. The next night was the breakfast ‘a la carte', and we paid exactly the same value. The reason is that they did not make buffets when they had less than 30 guests, and only when we eat were about 25 people at the table... That's great! We would be back.

We arrived before sunset and we were sat outside we had awesome cocktails during happy hour then beautiful small plates to share. Location was superb service was excellent and food really tasty. The sunset delivered and the beach club and pool downstairs seemed to be doing a good business. You need to pay entry and then it gets taken off the bill but it was worth it.

Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.

We had a great time in Bel Air resort! We arrived very spontaneously as we decided to stay longer on the beautiful Gili Air island. The other hotel we stayed (but did not have a room available for the next days) recommended this hotel. I can understand why, staff is super friendly and really go above and beyond. Room was clean and nice and the pool was clean too which seems an exception on Gili air. Will come again and recommend to others!

Good hotel to stay in GILI TRAWANGAN♥️ All the staff are friendly, my goodness, there is no medicine! Want to repeat. The food is really good and tiktop for breakfast. Housekeeping is very thorough with all the dirt. Only the bidet is a bit lacking, because the water is small. But overall, very tiptoppppppoooooop♥️ #hotelmarc #gilitrawangan

I really enjoyed my stay here. It’s situated close to the ferry port but it’s easy to get around; I was able to rent a bicycle very easily and the staff were very helpful when I wanted to book a snorkelling trip to the statues.

If you're an Indian traveling to Gili avoid this hotel at any cost. They will give you the worst rooms where doors won't lock, AC won't work and they won't fix it no matter how many times you ask them. The staff will behave rudely to you and treat white people nicely even when you are giving them same amount of money. When you want to reach your ferry on time to leave from Gili, no matter how many times you ask them they won't help you. The horse carts won't come because they will tell you only hotel can call us. Even if you make them talk to the receptionist they will ask them to not come. They will make your life a living hell just because of your skin color but they will bend over backwards for the white person next to you. So please avoid this hotel at any cost. Had the worst travel experience of my life with this ****** hotel.

Just an amazing hotel! From the super helpful and friendly staff at reception, the little upgrade to the sunset bungalow, the huge swimming pool, pool bar and the beach just in front. It’s THE perfect spot to watch the sunset. I wish I had stayed longer! You can rent bicycles from the hotel to go into town which is the busier side or they can call the horse carriage to take you to and from. Oh and the outside bathroom was incredible, looking at the moon at stars when in the shower 🤩 I would definitely choose it again if I were to come back !

Overall the hotel is not bad, but it's a solid 3. The downside was that upon arrival, the faucet in our room was broken and the air conditioner was blowing directly onto the bed. We had to argue a little, but in the end the number was changed. The location is good - first line, excellent breakfast. In the evening there is a film screening on the shore.

We also enjoyed snorkeling and bridal photos on the Gili Islands for the first time! The location was close enough to walk to the port, snorkel, and night market (^^) The welcome drink was also delicious. There were mosquitoes in the room and on the balcony, and my husband and I were bitten quite a lot. Later, I noticed that there was a mosquito coil in the room (　ﾟдﾟ) I think it would be helpful for first-time visitors to put it on before and after checking in. I'll remember to use it next time. I used the shampoo and treatment amenities in small amounts. The bamboo building was also fantastic and wonderful. This time I only stayed for one night and could only enjoy the pool, beach, and breakfast a little, but it was so good that I would like to stay for 2-3 nights next time.