Hotels near Preah Vihear Pram Pi Lveng, Siem Reap

This hotel, particularly the service, has made me in love with Siem Reap. Mr Phea, Ms. Thida and Ms. Annie truly deserve my recommendation for their great hospitality, genuine care, and friendliness. I was first greeted my Mr Phea at the airport for the pick-up by TukTuk. It was a complimentary by the hotel. He was welcoming and so was Ms Thida when I arrived at the hotel. Not only with her warm smiles, I was also welcomed with a cold towel and a refreshing lemomgrass drink. We chatted like as if we had already known each other! As the room was already available on my arrival , I was granted early check-in to my room. Thank you, Ms Thida! I love my room. It was spacious and cosy. I wished the mini bar was complimentary but no biggie as there's a small grocery store just across the road where you can buy instant noodles, snacks, drinks and toiletries etc I spent the rest of my day out on a TukTuk for sightseeing and lunch. Mr Phea was my loyal TukTuk driver throughout my stay in Anjali. He was also like a tour guide and a friend to me. He brought me to an area where the Muslim community lives. There's a mosque and plenty of Halal food/restaurants. I truly appreciate Mr Phea doing this for me. Because of this, I had the opportunity to devour the delicious Cambodian dishes of Beef Lok Lak, Amok Fish, etc, without having to worry if it was pork-free and safe for me to eat. He brought me for a drive along the paddy fields and to watch the sunset. When I returned to the hotel, I was greeted by Ms Annie and Mr Panha. They were friendly too! Breakfast was alright to me. My first morning, I had my breakfast prepared and packed in a tiffin carrier as I left at 4am to go for the Angkor Wat Sunrise Tour. They packed hard boiled eggs, croissants, bananas, and little baguettes with jam. Only one morning I went to the restaurant for my breakfast and I chose Waffles with fresh fruits. There's a buffet of bakeries (bread, pastries, cakes), fresh fruit juices, cereals, and salad. I would totally recommend that the hotel look into an airtight container for the cereals as the ones I ate were all kinda soft and stale. The salad too should be covered because it was 'covered' with fruit flies and flies feasting on it. My two other breakfasts were spent in my room as requested. One of it was exceptionally good. I requested for scrambled eggs with cheese and mushrooms and I got just that. It was creamy and fluffy! I requested for smoked salmon at the side but was given smoked salmon bagel with rocket leaves and The morning on my check-out day was sort of disgusting. The scrambled eggs were dry and two of out the croissants were cold. The watermelon Juice was good though. It could have been perfect if a glass of ice was served alongside with it.

I went to SR for visit and working , was stay at this hotel 3 night, room is nice with clean , price is acceptable with gift floor and good WiFi , I was very upset with services, there is not a standard service, just a bit case but they tried to lied us , the case We can’t access TV I. The room they tried to lie us since I check in till check out just tell there are problems with TV Cable company 😅 firstly they told me they bought smart tv box arrived hotel then TV remote not accessible! Finally is about Tv cable company look like they think we are local guest not much money to pay therefore no solution like change from another room to our room , just set up honeymoon flower a bit expensive 7$ charged . But night shift staff he is good and kind

Its a perfect place, very kindly staff . The receptionist helped us with everything we needed. The sunset in the pool probably better than the one in angkor wat. The bed is huge and one of the most comfortable of the entire trip. I can only have good words for this place. Very recomended.

Booked this hotel only for two nights 6-8 Jan. My past experience during my earlier travels in some cases was bad in the sense the hotel description and photographs were not factual. I reached the Angkor land Urban Botuque on 6 Jan afternoon to check in. First look at the Hotel building told me I have made the right choice. The most happening place in Siem Reap the Pub Street was about a km away. The hotel surrounding were very clean with a wide road in front and a big parking space in front. As soon as I entered the huge lobby with teak wood interiors I was greeted by the the hotel staff team. Check in took just a couple of minutes. Meanwhile the Manager of the hotel Mr. Eng Sona came and met me too which was a nice feeling. He said he is giving me a very good room on the fourth floor and if I did not mind he would shift me to a still better room the very next day which was then occupied. The room was very big and very comfortable. Had all the amenities. The next day the Manager showed me the other room on the third floor. I agreed to shift. This room too was large, the bathroom had a bath tub and in addition a separate glass bath enclosure too. It had a balcony too overlooking the swimming pool. The pool was excellent. Breakfast menu was also very good. The hotel arranged my tours too. Tuk Tuk and the motorcycle buggy called the Remork was always available just outside the hotel.. After this most wonderful experience in the first two days I extended my stay further for the remaining days too from 8- 11 Jan 24. The Manager Mr.Sona met me regularly to enquire if I was comfortable and whether I needed anything. His team of young boys and girls too were very responsive and greeted the guests everytime. I did not find any flaw or anything to complain about during my entire stay. I had the the most memorable experience in Angkor Land Urban Boutique thanks to Mr. Sona the Manager and his team.

This is such a hard hotel to review. On the one side the pool was one of the best I have ever used. The room was great. The air conditioning phenomenal. The place has the image of a genuine five star hotel. However, beneath the surface the hotel isn’t quite all that. The breakfast was atrocious. It seems to be geared exclusively to Chinese customers… but it’s worse even than most basic Chinese hotel breakfasts (which are often terrible). All in all I MIGHT stay here again next time… but the breakfast really was a shame.

We been there last week. We got the room exactly on the ground floor because this is the last room available on that day. We had an early flight so we arrived the hotel early. First, we thought we only drop our luggage first at the hotel and then we started our tour. We asked the receptionist who on duty in the morning, it would be good if we can check in early ? But if not possible, it’s also ok. She said we can check in early no problem and we don’t have to pay for the early check in. We were really happy. She’s very kind and warm welcome to us. The room is large so we have enough space. The aircon is cooling enough for us too. But we have only one toilet roll in the room. The room is smelling good , nothing disturbing us. But we got a noise from outside in the morning. We would like to sleep in in the morning but the conversation from the people outside the room was loud and we got a free wake up service. I think the room no soundproof. When we booked we saw we get breakfast included the booking. We stayed there two nights and never get a breakfast. First day check in , we asked the receptionist man who had duty at night time on Saturday night, he said no we don’t have breakfast including but after we showed him the booking we had by email , he said yes we have and the breakfast will start at this time to this time. The next day, we asked for the breakfast, the reception man ( a new face again) , he said sorry the chef is not coming today so we don’t have breakfast. He’s friendly and polite but can’t the hotel find any solutions? Just lets the staff say apologise to every client like that ? If we don’t get food , no matter they can offer us something like coffee or juice besides nothing to offer only apologies. The next second day, also the same we didn’t any breakfast. The hotel location is good, not far from the pub street and above 18mn by motorcycle to the temple. The room: big enough, clean enough, but the pillow case were old . So better replace a new one . Soundproof: not good, you can hear everything from outside when the people talk or the housekeeping cleaning outside. But only in the morning or early morning. The staff: they are friendly, welcome, polite, helpful and always smile. Only big complaints for me about the breakfast. If in the booking say including should be included. If the chef can’t come , ask for the another chef or provide something else instead of nothing.

We stayed in a deluxe room for 4 nights - it started to feel like home. The room was a good size and clean. Just outside was the gorgeous pool. The grounds of this hotel are a leafy tropical garden. The location of the hotel is OK but it is perhaps 2kms to the tourist district - quite walkable but in the heat we took a tuk tuk to Pub Street which the hotel organised. There is a restaurant in the hotel with quite good food but obviously not the same atmosphere as the tourist district. There is a convenience store right next door and an ATM just down the street. The WiFi was OK but a bit patchy - sometimes we had to go to the bar to get a strong signal. Overall, a good experience.

This hotel is tucked away in a nice quiet street. From the time you enter the place, you can begin to feel a very nice vibe. It is very tastefully done up with a lot of effort going into being eco friendly at every step. The rooms were very neat and comfortable. The staff are very friendly and helpful. The only one problem I faced was with the washbasin the bathroom- where the faucet was pointing sideways and just would not stay put pointing into the basin. A first for me :-)

I am writing to express my utmost satisfaction and gratitude towards the impeccable services provided by your hotel, The Sarai. I have had the opportunity to stay in numerous hotels during my travels, but The Sarai has truly left a lasting impression on me. First and foremost, I would like to highlight the outstanding level of service that your staff exhibited throughout my stay. The entire team at The Sarai, especially Rose, David, and Anna, went above and beyond to ensure that I had a delightful experience. Their dedication and willingness to assist me were truly commendable. I must add that all the other staff members were equally helpful and contributed to making my stay exceptional. Apart from the exceptional service, I was particularly impressed with the hotel's amenities. The comfortable beds ensured a restful sleep, the delicious breakfast provided a great start to the day, and the fabulous pool offered a refreshing retreat. Furthermore, I was thrilled to receive a complimentary 30-minute massage, which I decided to extend due to its immense relaxation benefits. I also want to express my appreciation for the assistance I received from your staff in various other aspects. From arranging transportation to and from the airport to helping me mail out postcards, their support was invaluable. I couldn't have asked for more. In terms of location, The Sarai's proximity to the main shopping and restaurant area is incredibly convenient. The short tuk tuk ride or 10-minute walk ensured that I had easy access to all the attractions and amenities in the city. Additionally, I would like to mention the excellent tuk tuk drivers that your hotel has partnered with. These local drivers were not only knowledgeable about their beautiful city, but they also provided exceptional service and were readily available to show me around. Their passion for Siem Reap was evident, and I thoroughly enjoyed exploring the city with their guidance. My experience at The Sarai has been nothing short of extraordinary. The combination of exceptional service, top-notch amenities, and a dedicated staff has made my stay truly memorable. I am grateful for the outstanding hospitality and will not hesitate to recommend The Sarai to anyone visiting Siem Reap. Thank you once again for providing me with a remarkable experience.

Lovely hotel , firm but comfortable beds , refillable water bottles, water station, hot water , although it took a while to come through, very helpful staff, one young man although finished for the day took pity on my husband running back down the road as he had forgotten to pick his phone up in restaurant, gave him a lift to get it , very much appreciated. Nice pool area with a few sun beds . Some wildlife in central pool area . Down point we were on ground floor and should have had a city view but we got a wall which made the room quite dark