6 people including parents and kids arrived at 2:30 local time
Our room wasn't cleaned, so they made excuses and told us to wait.
There was no air conditioning in the lobby and restaurant, so we had to wait for an hour in another room that wasn't cleaned before we could check in. We made a reservation because there was a kiddie pool because of the kids, but the water quality of the pool was not managed at all, and the staff said that the pool filter system wasn't working.
My son had an allergic reaction after swimming, so he got hives like in the picture, and my legs were bitten by bed bugs. The towels were dusty because they hadn't been used for a long time, and we booked the largest room for 2 nights, but they said there was no gas in the gas stove, and there was no power cord for the TV in Room 2,
and there was only one air conditioner remote control... It seemed like a hotel that had closed down and was about to reopen and start renovations. Only breakfast was available, and the restaurant and bar were closed. The breakfast coffee was only mixed coffee, and it was really crap breakfast. Please don't go to a place like this... There are only buildings under construction in front of the hotel and rice fields. A tuk-tuk ride to and from the city is $8, and the Angkor Wat tour is $25... It costs $8 to go to the convenience store and back. It's the worst hotel I've ever stayed in, but the staff is nice. Please don't go.
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