Adaiailvxing
January 4, 2025
The hotel itself is good, with an environment that exceeds expectations. The front desk guy during the day is also very enthusiastic, but it's a pity that the night manager at night is too bad! There is no flexibility. First of all, everyone in Siem Reap basically goes to Angkor Wat to chase the sunrise, so the hotel will help pack breakfast. First of all, no one told us that we had to inform the next day's breakfast before 10 o'clock that night that we needed to pack it. We came back from eating outside at about 10:30 and told us about the demand. When we learned that the time had passed, we said that anything ready-made would be fine, such as some simple fruits, but they also said that there was no such thing. In the end, they compromised and said that they could give us coffee. As a result, when we went down at five o'clock the next day, there were other people's breakfast and coffee on the table, and there was no coffee for us! Let us go to the restaurant to pick it up ourselves, which is really funny. Really, everything else in this hotel is very good, but for such a small thing, this service staff really discounted our experience.
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