Sunrise Queen Luxury Hotel
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1 room, 2 adults, 0 children
All properties in Side

Sunrise Queen Luxury Hotel

No.4 of Premium Hotels in Side
Bingesik Mevkii Kumkoy Yolu, Side, Antalya Province, 07330, Türkiye
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Highlights
Free parking
Lots to do
Delicious breakfast
Amenities
Outdoor swimming pool
Private beach area
Sauna
Spa
Massage room
Gym
ParkingFree
Priority airport pick-up
All amenities
Property Description
Set on a 164 ft² area, Crystal Sunrise features a 150-yards-long private beach and ultra all-inclusive accommodations in Side. Boasting an aqua park with 5 slides, Crystal Sunrise has 6 outdoor and 1 indoor pool. Wide range of treatments are offered at the 2625 ft² spa center. Free WiFi and free private parking are also offered on site. All rooms are air-conditioned and offer a flat-screen TV, a well-stocked mini-bar and a comfortable sofa in the seating area. Halikarnas Restaurant serves seafood cuisine while local dishes are served in the Ehl-i Keyf Restaurant. La Casita serves Mexican cuisine. Cocktails and regional specialties such as gozleme are served at the terrace bar. At Crystal Sunrise Queen Luxury Resort and Spa, guests can enjoy water-based activities such as surfing, canoeing and parasailing. For younger guests, there is a playground, kids club and a games room. Crystal Sunrise Queen Luxury Resort is a 5-minute drive from both Side Theater and the Temple of Apollo. Antalya International Airport is 34 mi away.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 41 reviews
Surroundings
Landmarks: The Sense De Luxe Hotel
(400m)
Landmarks: For Fun Watersports
(410m)
Landmarks: Q Rent Side
(640m)
Landmarks: Side South Beach
(700m)
Landmarks: Serenis Beach
(1.2 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Single Dlx Terrace
1

Single Dlx Terrace

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Deluxe Room With Terrace
1

Deluxe Room With Terrace

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Suite
7

Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Terrace Room
6

Terrace Room

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Family Room With Sea View
8

Family Room With Sea View

1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Standard Room With Garden View

Standard Room With Garden View

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Seaview Standard Single

Seaview Standard Single

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Standard Room With Sea View
1

Standard Room With Sea View

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Canopy Garden View

Canopy Garden View

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Canopy Garden View Single

Canopy Garden View Single

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Swim-up Room

Swim-up Room

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Family Room With Garden View

Family Room With Garden View

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Single Room With Terrace

Single Room With Terrace

Free Wi-Fi
Air conditioning
Private bathroom
TV
Daily housekeeping
Room Details
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Guest Reviews

8.4/10
Very Good
41 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Side
Most Mentioned
M‍u‍r‍a‍t‍ ‍K‍Ü‍Ç‍Ü‍K‍A‍R‍I‍C‍I‍L‍A‍R
June 24, 2024
They quickly resolved the issue regarding the misunderstanding in the reservation. The staff was attentive and friendly. The food was delicious. The location was beautiful. I was satisfied.
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K‍r‍z‍y‍s‍z‍t‍o‍f‍H‍i‍n‍z
March 28, 2025
ze smutkiem, ale muszę zareklamować nasz pobyt w hotelu SUNRISE QUEEN LUXURY RESORT & SPA (wcześniej CRYSTAL SUNRISE QUEEN LUXURY). Zacznę od samego początku, czyli naszego zameldowania w hotelu. Przekazując dwóm panom na recepcji vouchery na pobyt wraz z paszportami, dziwnym trafem jeden z naszych telefonów znalazł się poniżej recepcyjnego blatu i tylko "wydzwonienie go" spowodowało, że wrócił on do prawowitego właściciela. Pomyśleliśmy, że to pewnie nasza wina, roztargnienie podróżne, ale opuszczając hotel doszliśmy do wniosku, że to nie był przypadek... ale po kolei. W oczekiwaniu na pokoje, udaliśmy się na lunch, który niestety nie zachwycił. Potraw było w sam raz, ale sztućce były niedomyte, talerze brudne, brakowało szklanek, a przyjechaliśmy przecież po sezonie, co stwierdzić można było po ilości pustych miejsc podczas posiłku. Wróciliśmy po walizki i odebraliśmy karty do pokoi. Kilkukrotnie prosiliśmy w bezpośrednich mailach do hotelu oraz przez Biuro Podróży o pokoje czyste, obok siebie i po remoncie. Otrzymaliśmy duży salon z sypialnią i dwoma balkonami. Tylko, że meble wyglądały jak z demobilu, sofy się rozpadały, barierki na balkonach były powyginane a podłoga na zewnątrz wyglądała, jak by od miesięcy nie była sprzątana. Położenie się na leżakach balkonowych groziło z miejsca oddaniem ubrania do prania. Co się później okazało, woda w wannie nie spływała a w sąsiedniej łazience unosił się odór z kanalizacji. Na naszą prośbę wymiany pokoi na "te po remoncie" lub wolne od wad, otrzymaliśmy informację, że nie są one dostępne. Następnym problemem, jaki na nas czekał, były korty tenisowe, które również miały być po remoncie. Owszem, może i były, ale co najmniej 10 lat temu. Na tych o nawierzchni z mączki w ogóle nie dało się grać, gdyż były one nieprzygotowane. Po prostu zasypane pyłem z cegły a wejście na nie powodowało powstawanie dziur i nierówności. Z kolei te o nawierzchni twardej (betonowej) były nierówne, popękane, pochyłe, brudne i w liściach z sąsiadujących drzew. Blendy wyglądały jak stary szmaty, wokół unosił się fetor zgniłego jedzenia a walory wizualne ograniczały się do wielkiego wysypiska / śmietniska starych mebli, desek, konarów drzew, worków z niewiadomą zawartością. W drodze z kortów do hotelu, była łazienka basenowa. Nie sprzątana. A w pisuarach pozostawione stolce, obsiadłe przez muchy. O zapachu nie wspomnę... Ze względu na późną porę roku, leżaki zarówno te na plaży jak i te przy basenach, raczej były dostępne. Niestety, pozostawiona koszulka pod parasolem, mimo wielu monitów, nie została odnaleziona. Ogólny obraz hotelu z daleka jest imponujący. Kaskadowe ułożenie balkonów, kilka barów i restauracji, strefy basenowe dla dzieci i dorosłych, bliskość morza, sale konferencyjne, 8 kortów tenisowych. To wszystko pokazuje, że obiekt ma wielki potencjał. Niestety, nieremontowany z niemiłą obsługą nie mówiącą czasami po angielsku czy niemiecku, stwarza wrażenie opuszczonego, zaniedbanego a wręcz rozpadającego się miejsc
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 26, 2025
2024 sezonunda ben ve birçok arkadaşım bu otelde çalıştık. Ama nedense emeğimizin karşılığını alamadık. Maaşlarımız yatmadı. Cimere şikayette bulunduk, bazı arkadaşlarımız mahkemelik oldu. Bu otele Tatile gelecek tatilcilere söylüyorum, bu otel bir emek hırsızı. Onu bilerek geliniz.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 2, 2025
It should stay closed. Not the advertised hotel. Reception staff rude made false promises. Room tired. No i e. Ream at all on site. Kept running out of drinks. Holes in ceilings everywhere water dripping o to corridors. Algae on side of pools. Most services advertised were shut and just building sites. Astonishing bad.😬😔
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 8, 2025
Ein schreckliches Hotel. Die Mitarbeiter waren gleichgültig. Ich erfuhr, warum sie kein Interesse hatten. Das Hotel zahlte die Gehälter der Mitarbeiter nicht. Viele Leute gaben es Mahme. Er ging zur Polizei und zum Gericht. Deshalb war alles so schlimm. Der alte Besitzer war ein guter Mensch. A terrible hotel. The employees were indifferent. I learned why they were not interested. The hotel did not pay the salaries of the employees. Many people gave it to Mahme. He went to the police and the court. That's why everything was so bad. The old owner was a good person Ужасный отель. Сотрудники были равнодушны. Я узнал, почему их не заинтересовали. В отеле не выплачивали зарплату сотрудникам. Многие люди отдали его Махме. Он обратился в полицию и суд. Поэтому все было так плохо. Старый хозяин был хорошим человеком berbat bir otel. çalışanları ilgisizdi. neden ilgilenmediklerini öğrendim.otel çalışanların maaşını vermemiş. birçok kişi mahmeye vermiş . polise ve mahkemeye gitmiş.o yüzden herşey çok kötüydü. eski sahibi iyi bir insandı
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 5, 2024
**THE WORST HOLIDAY EVER!!** All I can say is thank the Lord for the Citizens Advice Bureau. We looked at the travel app and liked what was described and visited this resort, if you want to call it that for our wedding anniversary. I concur with all the negative reviews about this place and to all the negative reviewers if you did complain to management and your tour operator whilst on resort and have proof of this, check out "The Package Travel and Linked Travel Arrangements Regulations 2018. The C.A.B told me about it! I don't like to have money taken from me under false pretences and wrote the following, please feel free to copy and paste, just change the details! To whom it may concern, I have returned from a holiday at The Sunrise Queen Resort Hotel, NO 7 SULEYMAN DEMIREL BLV. MANAVGAT, SIDE MAH, ANTALYA, TURKEY which was most disappointing. I went with my wife. Please find below a list of my complaints: 1. Inadequate fire protection 2. Inadequate room security 3. Unsafe electrical points 4. Room décor not as advertised 5. Locations advertised not available 6. Services advertised not available We contacted you on 3rd September 2024 whilst on resort, with our grievances but you were unable to resolve the matter, and we were advised that as we had raised these issues whilst on site without resolution to now complain upon our return home. Under The Package Travel and Linked Travel Arrangements Regulations 2018 you have a responsibility to provide all the elements of the package contracted for as they were described. We are legally entitled to receive compensation from you for loss of value, consequential losses and for the disappointment and loss of enjoyment we suffered. As you failed to provide us with the holiday we booked we are seeking a full refund for the accommodation value associated with this package which is £2464:00 and compensation of £1000 for the problems we encountered, for the distress and disappointment we suffered. In absence of a full response within 14 days, I reserve the right to issue and serve proceedings without further notice. I reserve all my rights, arising out of or in connection with the matters stated above. Yours sincerely I RECEIVED A CALL FROM CUSTOMER SERVICES AND WE SETTLED FOR A REFUND OF £2464:00 IN FULL & FINAL SETTLEMENT.....AND WAS TOLD THIS HOTEL HAS BEEN REMOVED FROM THEIR 2025 BROSHURE......result!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 16, 2024
This holiday was a celebration for all of us but this hotel was disappointing in many ways. Rooms are tired and lack general repair to the basics, restaurants lacked any general service and know how. Food was poor and generally the same most days. Hotel advertisements on the website most of which were closed or didn't exist.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 9, 2024
Worst holiday I have ever had. This hotel has literally put me off ever going to Turkey again and I loved Turkey. Hotel is not a 5 star. 3 star at a push. Dirty, all green algae around rim of pools, cheap food (if available). Queuing for drinks was unbelievable. No ice cream available on some days. Wires hanging out of walls. No air con working in many rooms. Showers leaking all over floors. We changed rooms 3 times and didn’t get the view we payed for but took the room as the shower and air con didn’t work in others. The guy on reception was the rudest man I have ever met and just wanted more money to change rooms that were defective, were told if we didn’t like it to leave! Honestly, I cannot express how terrible this hotel is. I always take reviews with a pinch of salt but trust me this place is absolutely awful. I wish I had believed the negative reviews I had started to see before we went here. I could go on and on but all I will say now is Do not waste your money going here! It is not a holiday. I am amazed anyone gives this hotel a positive review!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 1, 2024
отвратительно,отдыхали 13.10 ,две недели были ужасные. ресторан даже не 3*,на 1*не тянет,грязная посуда,чашки ,стаканы,про скатерти лучше не вспоминать.целую неделя не работал лифт в основном корпусе,затем сломались оба лифта по очереди для спуска к морю,и никто ничего не ремонтировал.отдыхали в прошлом году все было супер,и ресторан и все бары на территории,и с посудой был полный порядок.детский стол отсутствовал от слова совсем,хорошо что детей и отеле не было практически.бармен у релакс бассейна просто делал вид что мы пришли к нему домой, у бассейна было грязно,плюс ко всему администрация решила закрыть отель раньше срока(нас перевозили в другой отель,).единственное 5*это погода,море.не советую данный отель ни за какие деньги.читайте отзывы на других сайтах Скрыть
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Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children aged 11 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeHalal, Vegetarian
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Property Description

  • Opened: 2023
  • Number of Rooms: 493
Set on a 164 ft² area, Crystal Sunrise features a 150-yards-long private beach and ultra all-inclusive accommodations in Side. Boasting an aqua park with 5 slides, Crystal Sunrise has 6 outdoor and 1 indoor pool. Wide range of treatments are offered at the 2625 ft² spa center. Free WiFi and free private parking are also offered on site. All rooms are air-conditioned and offer a flat-screen TV, a well-stocked mini-bar and a comfortable sofa in the seating area. Halikarnas Restaurant serves seafood cuisine while local dishes are served in the Ehl-i Keyf Restaurant. La Casita serves Mexican cuisine. Cocktails and regional specialties such as gozleme are served at the terrace bar. At Crystal Sunrise Queen Luxury Resort and Spa, guests can enjoy water-based activities such as surfing, canoeing and parasailing. For younger guests, there is a playground, kids club and a games room. Crystal Sunrise Queen Luxury Resort is a 5-minute drive from both Side Theater and the Temple of Apollo. Antalya International Airport is 34 mi away.

Frequently Asked Questions

What is the cancellation policy for Sunrise Queen Luxury Hotel?

The cancellation policy for Sunrise Queen Luxury Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sunrise Queen Luxury Hotel?

Standard check-in time at Sunrise Queen Luxury Hotel is 14:00 and check-out time is 12:00.

What amenities and services are available at Sunrise Queen Luxury Hotel ?

Sunrise Queen Luxury Hotel offer top amenities and services include Shuttle service.

Does Sunrise Queen Luxury Hotel provide breakfast?

Yes, Breakfast is offered at Sunrise Queen Luxury Hotel. Breakfast option(s): Halal, Vegetarian.

Can I bring my pet inside the Sunrise Queen Luxury Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Sunrise Queen Luxury Hotel.

Is airport shuttle service offered by Sunrise Queen Luxury Hotel ?

Yes, at Sunrise Queen Luxury Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Hotel Star Rating5