Vilu Reef Hotels with Airport Shuttle

"Nice view and location if you stay at sunset pool water banglow. Spacious, room was very clean eventhough pool needs more cleaning and aircond servicing (water dripping). Some staff are friendly and helpful, thanks to Firdaus for keeping the room clean and restaurant staff Sagar, Azizah and Chaminda. Some staff were racist toward non-white with double standard services. Our host, he tried his best which requires improvement. Activities booking were a hassle for us due to booking pax limit eventhough resort was 98% occupied (?). Resort is not Muslims friendly, served pork and alcohol openly at restaurant. Not mobility friendly resort, be prepared to walk everywhere, 200-300m one way to restaurants, 300-500m one way to water activities centre, bar and reception. No buggy service (but you can repeatedly call for favor from your host and receptionist everyday and be prepared to wait around 15min- 1 hr) and no bicycle. Ongoing tug and war with host and reception in resolving guests' needs and issues. Receptionist/main reservation need to improve and provide clear communication instead of repeating same reply contents"