Abuta District Hotels with Airport Shuttle

The room was standard Hilton. Ski in ski out, and have very convenient shuttle services to connect with other resorts. Staffs are very nice and professional, a well balanced global team make passengers from different places feel like home. One the other light worth to mention was the TEA ceremony holds by a tea master from Kyoto. Since Hokkaido was famous because it’s dairy products, i didn’t expect run into such a thing here. The tea master really puts a lot of thought into how to make the guests feel the authentic Japanese tea culture. The process wasn’t too complicated for foreigners to follow, and it will amazingly put you in a zen peace mode, like a sort of meditation. Worth to stop by if you stay there.

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

Great stay if one has a relatively generous budget $$ to experience Japanese hospitality, a slightly more luxurious feel of a holiday. Hospitality, housekeeping, sauna, and the buffet dinner was excellent! Views from the rooms looking out into Lake Toya was also no doubt magnificent! Great views across the lake for avid joggers in the morning!

We were greeted warmly at the front desk by Taito (cute Japanese boy who speaks good english with a Thai accent! I mean this as a compliment). Was pleasantly surprised when he allowed us to check in even though we were 2 hours early. Shortly after entering our room, Taito personally knocked on the door to give us some items which my parents requested. He was also standing out there in the bright sun to say goodbye when we were loading our luggages into the rental car after checking out. I rate Taito's service and attitude: 5 Stars!!! Room had a kitchen with full set of appliances, utensils and crockery. Fridge had drinks, juices, milk, butter, jam, and even sausages for cooking. And there was a basket with cereal, apples, banana and 2 loaves of bread for our breakfast needs. Overall, this was a very nice and enjoyable stay. The only gripe I have is that the hotel did not allow me to make any change to my dates (not sure why as it was late April and not peak ski-ing season), even though I offered to make another booking first before cancelling(have done this sort of arrangement with other hotels in Hokkaido so I know it's possible). It would have been perfect if the hotel can offer some flexibility to their guests. After all, plans do change due to various reasons. Hope to be back in future and see that they're more flexible the next time round. Till then, thank you and cheers =)

It is a great hotel and the staffs are all so helpful and friendly. My 1st time staying here and totally love it. Breakfast are really great!! Hotel provide free private pickup & drop off service. It’s so convenient to shop & eating around as well. Rrecommend this hotel to anyone who plan to come and visit Niseko!

hotel location is the best, in the centre of the daily night fireworks to view directly from hotel lobby. onsen at level 9 is the best, outdoor soaking at night with steam and daytime soaking experience are both perfect experience. breakfast and dinner are buffet style so you can choose your own dishes but both days breakfast and dinner dishes are the same. travel to hell valley using public bus directly outside the hotel and at toya train station is also very easy to navigate. highly recommend this hotel. only bad thing is aircon not working and need to open windows for air circulation and window is very big so not safe for children when sleeping at night. mattress on single bedframe is very lousy. sleeping on tatami is much more comfy. didn't bath using room bathroom because of the fabulous onsen. can rent yukata for free and return before 10am next day. has bingo game at night before fireworks to keep us occupied.

The best choice for those who want to see snow and play in the snow but not ski in Niseko. The hotel is very quiet. There are only 18 rooms. The room you book includes breakfast and dinner. There are ********* service staff who can speak Chinese. Once you arrive at the hotel, they will give you a detailed introduction to the arrangements for breakfast and dinner and hotel details. Breakfast is a 2-choice Chinese/Western set meal, and dinner has Japanese Sukiyaki/Western choices (four adults chose 2 Sukiyaki and 2 Western dishes, which were very delicious). The room is 75 square meters, and the design is very user-friendly. There is even a washing machine in each room. You can see the snow scenery of Mt. Yotei by opening the balcony door. You can enjoy the beautiful scenery while soaking in the hot spring. It is really worth staying for 1-2 nights. The hotel also has 24-hour tea and refreshments in the lobby. There is also a Japanese-made handicraft area for sale. There is a large area of ​​snow just outside the hotel, and children can have a lot of fun. In short, it is a very memorable and recommended Japanese inn.

The hotel was excellent. However, the location was a bit ambiguous. It takes more than 2 hours to go south to Sapporo.

The hotel's breakfast and dinner are very attentive. Among so many hotels with meals, this one is the best. Well, except for the only advantage, the others are all bad reviews. First of all, the hotel's hot spring is open to day-return guests after 4 pm every day, so the outdoor pool is very large but it will also be crowded with Australians, and these Australian guests are very rough in using the hot spring, so the sanitary conditions of the entire hot spring are average; secondly, there is an older man as a waiter in the restaurant. When I met him the first day, I found that when he served the dishes to each table, he put down the tableware with great force, which was equivalent to throwing, and even spilled the soup. At first I thought it was because of his old age. Later, one day at breakfast, I met a mother and daughter from Shanghai. Because the mother's legs were inconvenient and they couldn't use the Japanese table, they asked to change the table. The waiter took the tableware to the new table very badly. I realized that he was not old but did it on purpose ☺️ The price is reasonable, the meal is excellent, and the rest is equivalent to no service

The room is very new and very good, with a living room and a washing machine, suitable for family trips, and the view outside the window is also very good! Breakfast is a bit far from Rusutsu Resort, and it is not very delicious. The cafe downstairs in the hotel has few varieties, sandwiches, cookies, and coffee. The 7-11 convenience store is a bit far away from the resort across the road. It is quite convenient for us to have a car, but it is not so convenient if we go too late. There is nothing around, so we can only play in the resort. There is nothing delicious. We drove to Niseko for dinner, which takes about 50 minutes. If you have a car, you can also go to the big supermarket in Kutchan Prefecture, which takes more than 10 minutes to drive from Niseko. Eating is much cheaper. But this hotel is worth coming. You can sit in the living room and enjoy the snow scenery for a whole day.