Roissy-en-France Hotels with Shuttle Service

Please carefully consider staying here as they falsely advertise it has A/C when it doesn’t and the staff are the rudest I have ever experienced. Also the rooms are dated and housekeeping cannot even be bothered to replace the wall fixed shampoo and showergel in the shower so leaving you with none whilst trying to shower. Had to make our own beds as well as housekeeping had just put sheets on the bed and no duvets. A member of staff then turned up 30 mins after making them aware and pointed at a cupboard but didn’t make the beds. They state the comfort of the bed is the next level well they are the hardest most uncomfortable beds I’ve slept on. The lifts are also the slowest and due to them being very small too we had to wait 10 mins before getting down to reception in the morning. Within the company I work we book approx near to a thousand rooms with the Accor group every year but this is the worst I’ve experienced. Bearing in mind they advertise themselves as a four star they should learn from Premier Inn to understand about comfort and customer service. And they are only 3*! Also I am aware the hotel is in France but one of the members of staff didn’t understand any English and this is an airport hotel. You would expect some basic knowledge. The outside of the hotel is also the most awful looking with rubbish on bins and no appeal. As a solo female traveller I would feel so uncomfortable as there are lots of people wondering around outside too.

Pretty close to Charles De Gaulle airport. The cost to the airport is about 12 Euro by Uber and about 20 Euro by taxi. The hotel does offer shuttle service to the airport (5 Euro), but the last shuttle is at 10 am. No bottle water offered, but you can get hot water in the lobby.

Stopped for 1 night, chose as the nearest hotel to the airport to catch the flight in the morning. Depressed grey design, dirty carpets at the entrance, staff not wearing badge. The respiratory rooms were confused, our friends gave the key to the busy room, well that the guests we woke up (we settled at 1 hour of the night) closed the door to the chain. Our room was e-chaiter, stove, refrigerator. The designer was probably with a good sense of humor because between the sandwich and the head of the bed instead of the wall a big transparent window! It can be closed with a curtain, but! The curtain is located on the side of the room, that is, only the person in the room decides to close them or open))) is not much if you sleep a little bit, when the light is on in the toilet, the feeling that the light is on in the room above your head. The interior is scratched, scratched on the floor, table, windows go out to the parking and they are very dirty. No soap and shower hat, e. the soots are uncomfortable and they are few, part is located in the floor itself, there is over the e. the stove, but there is no bed. Breakfast is scarce, cruissant, toasts, jam, cheese, sausage, surprised plastic devices! In general, the hotel creates the impression of uncomfortable and unpleasant, one night can be stayed, but there is no desire to return here.

This hotel was a near to the airport. And the public transportation in to the city from the hotel was very convenient just one bus and a train for about 15 euros. I absolutely loved the breakfast it was fresh and there were a variety of options. Including eggs, meats, cheese, and fresh fruit. We enjoyed a delicious espresso martini made by the stuff in the afternoon. Overall the stay was pleasant and relaxing.

A brief 3-night stay at this hotel was required as part of a regular six-monthly aircraft simulator training requirement; it was my first time at this particular hotel, but I have stayed at other Crowne Plaza hotels before, so I had a reasonable idea of what to expect. After a very prompt collection from the TGV station at Paris-CDG airport (only 5mins or so after telephoning the hotel reception desk), we all arrived at the hotel a few minutes later (even though the bus was approx three-quarters full, everyone was wearing a face mask and was considerate in spacing themselves out as far as practicable); the welcoming reception staff checked me in very quickly, also informing me that my IHG Rewards Club Card was registered on their system already - very clever !!! The whole of the ground floor was designated as an area in which face masks were to be worn, and all guests complied with the requirement. I was allocated a very spacious room on the third floor; despite the room having a balcony facing the main road, there was very little road noise so I was able to get a decent night's sleep each night, helped by a very comfortable bed with choice of pillows, plus an efficient air conditioning system to keep the temperature down and the airflow constantly circulating. The group with whom I was travelling ate in the hotel restaurant on the first night - despite the current pandemic, there was still a very reasonable selection of meals available to choose from, and the restaurant was approximately half full with socially-distanced guests; the food arrived promptly and was absolutely delicious - I have never had a bad meal yet in any IHG hotel.... On subsequent evenings, we chose to eat in the Roissy-en-France village - turn left out of the hotel main entrance and left again through a park and there is a varied selection of bistros, pizzerias, etc. after a 5-10min walk. The breakfast selection in the mornings was again reasonable, considering the pandemic - cereals, tea/coffee and bottled fruit juices were all self-service, any other food items were served by a member of staff to prevent over-handling by guests - all understandable and went a long way towards reassuring us that the pandemic was being treated as seriously as it should; on two occasions (including our return journey to the airport) we were too early to attend breakfast but the staff kindly made up ”Breakfast Boxes” with a selection of yoghurt, juice, cereal, cakes, etc. Very tasty and much appreciated !!! We booked the hotel shuttle bus on two consecutive days for transportation to the simulator complex approx 10mins away - on both occasions the shuttle left promptly and arrived for our return journey exactly when requested. I did not use the Health Suite this time, but certainly hope to do so the next time I stay here. All-in-all, I would not hesitate to stay here for either leisure or for future business trips.

The room I booked was for the exhibition, and the price was 242% higher than usual. I can understand this. Are hotels also businessmen? However, the room is so small that it is difficult for one person to turn around, not to mention how difficult it is to open the suitcase! I wonder how cramped this so-called standard double bed would be if two people lived in it? ! This room rate of 1,900 yuan a day is really a bit ”cost-effective”! Before the trip, I contacted Ctrip customer service about the round-trip shuttle bus between the airport and the hotel, and the reply I got was: starting from 5 am, there is a shuttle bus every half an hour, and the stop is **, but after landing in Paris CDG, I waited at the ** shuttle bus point before 9 am for more than an hour. During this period, I called the hotel N times, but the computer was always on duty-French! I asked a beautiful girl at the airport to help me call, and the phone rang for 12 minutes, and the computer was still on duty, and no one answered; at the same time, I tried to send a message to Ctrip customer service, but I got an automatic reply, and there was no help at all! Finally, the shuttle driver of another hotel saw that I had waited for so long in the wind and rain, so he enthusiastically asked for the hotel's phone number. Thank God, someone finally answered the phone this time, and I was told: The airport pick-up to the hotel is only from 5 to 9 pm every day, with a bus every half an hour! My goddess! This Ctrip overseas specialist service is really good, and they can't even figure out the time of the hotel's airport pick-up shuttle? Ctrip's customer service is really criticized! Not far from Charles de Gaulle Airport (2.1 euros for 6 stops on bus 27, about 12 euros for uber), if you want to catch the flight the next day, you can consider staying in this hotel, otherwise I really don't recommend it! The hotel's breakfast is typical bread/cheese/ham, without any vegetables... I stayed for a week and the breakfast didn't change every day. The sanitation of the room is OK, but the bathroom area is also very cramped. Special emphasis: The shuttle bus from the hotel to Charles de Gaulle Airport (only to T2) runs every half hour from 5 to 9 am every day. You need to scan the code at the front desk to make an appointment one day in advance, and the fare is EUR 7; The shuttle bus from the airport to the hotel only runs every half hour from 17 to 21 in the afternoon, and the fare is also EUR 7. Friends who arrive at other times, please take a taxi or uber to the hotel, and uber costs about EUR 12. Don't wait foolishly at the ** hotel shuttle bus stop... Turn left from the hotel and 850 meters away there is an Aeroville comprehensive shopping center, which has a relatively large supermarket Auchan and several restaurants-I recommend a Thai restaurant opened by a Chinese. Compared with the buffet dinner at Campanile hotel, the taste is much better! The hotel room does not provide toothbrushes, slippers, and even 2 facial tissues are provided every day... There is no safe in the room, no ironing board... In short: I have lived a ”green planet” for 7 days...

Our stay at this Apart'City near CDG was a definite 5-star due mainly to the excellent service provided by every member of the stay, most especially Wael, Sana & Lisa. Our room was spacious and the bed very comfortable. Although it was not far from the airport, we hardly heard any airplane noise.

The room is large, very clean, and the location is good. However, the front desk service is average and it is difficult to communicate on even the smallest matters.

We were 3 girls there for 3 nights, we stayed in bedroom 222 and we complained as soon as we arrived that we had found some used mans boxers in the wardrobe, to the reception. The guy in the beginning did not understand what we were saying but eventually said “we will send someone up” no one came. Next day we went to the reception and complains again. The girl was very nice and apologized and said it would be picked up. No one came again… It’s a very nice hotel, comfortable to stay a few nights, nice breakfast and the people are kind but this left us wondering if the bedroom was actually clean… which we saw that the floor was not but you can understand how we felt… Before we leave we left there a note.

The environment and service are good, it is necessary to get in and out of the car or shuttle, and the overall is good. Recommended activities near the airport