Lille Hotels with Shuttle Service

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

The reception area and breakfast room are lovely and modern. Staff are great and the breakfast is plentiful... so no complaints there. However our twin room was tiny and the shower room had a dreadful drain smell. We did let the receptionist know and on our return from dinner the smell appeared to have gone but in the morning it was back sadly. Also we both like a cup of hot drink before bed and before going down for breakfast and no kettles are provided at this particular hotel. Its their policy to charge for use of the machine outside of breakfast hours. We also got the vibe from when we booked in that they didn't really want to clean the room unless necessary. It would not be done as a matter of course. I think trying to keep costs down by not having kettle with tea/coffee/sugars to have to replenish every day included. Less electricity too. I get what they are doing but ... 😔.

This was only a one night stay as we were heading back via the Eurostar. As it happens, we couldn’t have picked a better place as we had a great time there and felt we are well prepared for our onward journey. It is a 10 minute easy walk from the train station and our welcome at Reception was warm and friendly. In fact, the gentleman from Seville was a star throughout our whole stay and helped us a lot. The room was far more comfortable than we expected and had everything you need for a great night. The air conditioning was excellent which was important in the heat and we had a terrific night sleep. There are a few rooms with balconies but we didn’t manage to get one. As it was only for one night that didn’t matter but it may be worthwhile requesting if you get chance. The Wi-Fi was free for unlimited devices and really high quality. We would, without doubt, stay in this hotel again should we be back in town.

Aparthotel responding aux attentes : pas de préoccupations sur le ménage, eau chaude ... (comme indiqué dans les précédents commentaires). Personnel à l'écoute. Small bemol but known when booking apartment on the third floor without lift (and Dupleix) it picks a little.