Wiesbaden Hotels with Shuttle Service

The hotel has great spaces for hanging out, having drinks, and the restaurant food was better than I expected. The bar/restaurant staff were very kind and patient with our big group! The room we had was a very good size, plenty of room to spread out suitcases. We liked that it had a full length mirror and place to hang clothes. The bathroom was also spacious with a large shower and lots of counter space. It looked more modern and updated than the room itself. There's parking, for a cost, but it's convenient. The location is fine if you have a car or want to take the bus, which has a stop just across the street. The bed was huge and comfortable. It's also nice that there is a little shop to buy snacks, wine, waters, souvenirs, etc. We wished there a fridge in the room. It seemed some rooms had them and some didn't. There was plenty of room for one in ours. Not a huge deal though. Also there was no clothes iron anywhere on the property apparently. That would've been nice, but again, no big deal. The room was suffering a bit from wear. Nothing too bad, but some stains on the carpet, chips in the furniture, etc. Bedding was very clean though.

The Nassauer Hof has always been my favorite hotel in Wiesbaden. I have stayed there many times over the past 14 years; however, I have not been to Wiesbaden since the pandemic. When I got to the hotel, they had no record of me being a prior guest. They told me that their system was updated and that all older customers had been dropped off if there had been no stay in 2-3 years. When I would come in previously, I would always be greeted by name and receive an automatic room upgrade; this time, it showed as a first visit. My room was warm when I arrived. I put the air conditioning up, and I thought it cooled down. But it was still warm. I was at the property for three nights. Finally, on the third night, I couldn't take it anymore and called down to the front desk. A housekeeping staff member came in and could tell it wasn't working; she reported to Frau Lopez, who came and said to me that It was not working and that they could transfer my room.I was still trying to figure out how they could do that, as the hotel could not give me the extra third night at the front desk, and I had to book the third night on the hotel's website (not a partner website). I was very hesitant, but she and Jannis Bamberg made it seamless. Jannis brought my bags packed to the storage area so that I could take only one bag to the checkout in the morning. The room was not comparable to the one I was in, but it was cooler. There was a smell of old smoke. My real question is why a housekeeping staff member did not notice this and report it to the front desk. Instead, I noticed they turned the thermostat to max. Frau Lopez said that would never work as it can only reach a specific temperature. Perhaps, some training needs to be done. On a positive note, the spa at Nassauer Hof was as delightful as always, maintaining its high standards and providing a relaxing experience. One issue that needs attention is the bees, which seemed to be out of control during my stay. They were particularly aggressive around the outdoor areas and even found their way inside the breakfast area. I suggested placing small fans on the tables to deter them, and I hope this advice will be considered. The entire experience could have been better, and it's time to update the bed linens; they have been the same for at least 14 years.

I didn't live, and I told me that the water pipe was broken. I changed a hotel (this one bears the cost of a new hotel). It takes 20 minutes to drive there. It's very tossing. Can you say that the Germans are more mechanical and can't contact in advance? . .