Gold Coast Hotels with Shuttle Service

We spent one night here, and have to say it wasn't a 5 star experience by any streech of the imagination. Our room felt stuffy and the air-conditioning didn't help. The complimentary water was the smallest I've seen. 250 ml. My wife decided to have a bath and couldn't believe there was no bath toiletries, only a solitary round bar of soap. The shower had shampoo and conditioner dispensers in a locked bracket on the wall like the ones you find in an Ibis, or a Premier Inn over in Europe. We had a pre dinner drink in the lobby lounge and when we mentioned the complimentary drink that the receptionist informed us about, the bar tender said it was limited to house wine and tap beer. So much for the pre dinner brandy and soda. Breakfast the next morning was OK but after waiting half an hour for coffee, I approached the service area to be told I should be ordering it from the table. It arrived luke warm after another 10 minutes. The hotel is well positioned but isn't a 5 star hotel.

One of group who recently travelled to Gold coast went fantastic and would like to thank you for pushing in order getting 100% visa done before departure.... Would like to share group experience about Boatshed Bar & Grill at Sea World Resort....before Australia Tourism get into providing marketing space to such product few important points to be well placed Location - Great Ambience - Good Approach to the venue - Good Food - Good in taste. Supervisor to the event - Ms. Kate @ Useless & hopeless GM - Sanjay Bhatia a man good for nothing...handling such a product but giving an excuse shortage of kitchen manpower and not flexible to change in menu provided 2-3 days time...don't have guts to take call at night 0930 PM & till date he didn't call back...so, in short he is a hopeless & useless fellow. How to Spoil a venue one should learn from Sanjay Bhatia... Music - We got DJ booked for 3 hours but volume got lowered 8 PM onwards, to which DJ guy was helpless as control was from back office...so, 100% waste of money Smoking - Its an open area but non smoking zone....so, no point in having a Gala night with drinks at this venue..security personnel don't allow smoking....Beverage premium brand stock not available despite giving 2-3 days time...there staff was running pillar to post to arrange premium brand but helpless. The Boatshed Bar & Grill is part of Sea World Resort so, guest at resort r given priority to there comfort so, venue is not recommended for such Gala Event....there intend to get the event over by 9 PM.... The Boatshed Bar & Grill, Gold Coast is totally waste of money..& sorry for Aneesha Chopra she is marketing a wrong product to Indian clients as her profile get effected... Please suggest venue at Gold Coast as we have multiple groups lined up where such type of Gala Event be pitched....

Perfect quiet spot to stay away from the hustle and bustle of Surfers Paradise - only a few kilometers away - apartment living in a 2 bedroom clean and spacious unit with pool, kitchen, living and Finn g and large wrap around balcony - all facing the Broadwater/Spit overlooking Seaworld, right across the bay - underground security parking- not far from shops, harbourtown, petrol and Coles & McDonalds

Our kids were fascinated with the 4 cartoon characters they have at the resort. We were told that they pay a visit during breakfast hours. Having missed them on two occasions, we wanted to ensure our little ones got to meet them. We were told yesterday that if you come at 8am they will be here in between till 8 30am. We woke up early beside being tired from all Dreamworld activities and made it for breakfast at 8am. Our little girls were so eager to meet them, then the staff made up lies began, they are on their way, they are at the kids club, it's busy today should be here at 9am, we kept waiting till 9 20 still nothing. Then staff at front desk advised they may not come today, hopefully tomorrow. A bunch of non caring staff just going about doing their job not caring the impact of their actions. You made my little ones Cry, Their words 'this is the worst day at a holiday over' so here you go guys wear these disappointed as a badge. This is beside the bed that we got in the room waking up with a backache each morning as it sinks like a tub overnight, it's been gulping neurofen with breakfast each morning Room 3221, yes we are still here - last day but not impressed. This resort has so much it could get right and make it perfect - it starts with caring

Picked resort solely for the kids aged 3 & 5. Rooms were very outdated and rundown, weren’t that clean. Don’t bother trying to get a good night sleep on the beds as they are terrible and probably have the same mattresses on them from since they opened. Food at the venue was fantastic, drinks overpriced. Staff at restaurant during the day fantastic, night staff not so much. Facilities great for the kids also some pools heated!

Excellent service, food. The pool was great, too. Excellent breakfast buffet. The seafood buffet was overpriced compared to the food options they had, but otherwise a very comfortable and happy stay in the hotel.

It smelled like a paint. I stayed for two nights. I did n’t clean it after the first night. I did n’t even change the towels and shower gels.

Was staying for my brother’s wedding which was in the ballroom. The staff was super friendly and helpful and the room was amazing, the view, the furniture and the cleanliness was all top quality. I’ll definitely come back to stay here again so I can experience it outside the craziness of the wedding.