Residence Inn Shreveport Airport

Guests praised the comfortable beds and clean environment for a good night's sleep. They appreciated the exceptional staff and buffet-style breakfast with excellent service.

I’ve stayed at this property in the past but it had been a couple of years and I was really disappointed with the upkeep of the property. In my room, the trash had not been emptied in two trash cans under the sink, there was mold in the shower, a picture was missing on the wall in the living area and the lamp shade was torn. There was also a “substance” on the night stand that had not been cleaned or removed. Cigarette butts covered the ground at the entrance on the ground level, east side and trash cans on my floor had not been emptied in a while. The ice machine in the hallway was broken and, after four attempts of asking for ice at the front desk, I gave up. Apparently the “guy” who had access to the kitchen ice machine couldn’t be located. I asked for a 6:30 AM wake-up call that ever happened. Thankfully, I had set my own alarm or I might have missed my flight. And, beware, there is not airport shuttle at this property. I try to always give positive reviews so, I can say that the breakfast was good/typical and the nice lady working there very helpful.

The amenities provided in the room. Only dislike was not having a bathtub