Shreveport Hotels with Gym

FIRST IMPRESSIONS CAN EITHER MAKE OR BREAK ANY BUSINESS!!!! Keep reading…….. We were attending a Cornhole tournament and the selection of Sam’s Town Hotel and ****** was A WIN!!!! From the amazing customer service by Natalie at the Front Desk, who deserves recognition by Hotel Management for representing the Hotel with outstanding customer service and going beyond her duties!! Both at our check in and check out, Natalie was FIVE STAR!!!! Also, Traig, who we were lucky to have as our AWESOME Bellman, SO POLITE AND PERSONABLE!!!! We also lucked out by having his assistance as we checked in and when we checked out! He also should be recognized for his excellent attitude and being a GREAT REPRESENTATIVE of Sam’s Town Hotel! Our room was absolutely beautiful and so clean and well stocked, I highly recommend this Hotel!! My only negative experience was when I was getting my “Rewards Card”, the young man’s comment about being reimbursed for the first $300 in loss with promotions in the mail in approximately 7-10 days, just started my gambling with a NEGATIVE thought process. I think something better to welcome first time players needs to be implemented; don’t start a gamblers evening with such a negative comment!! Overall, we enjoyed our stay, but may not return due to the bad feeling about gambling there! But, the Hotel was a great experience and we were very pleased!!! But, gambling, I did not get off to a great start, but I was shocked at the comment and hope this explanation gets changed to not start your guests off with Negative Vibes.

Our last experience should have been our final but, we decided to give our former beloved Eldorado ****** a second chance. When reservations were made it was implied there had been some good changes to the property. It was not true. Updates and upkeep is apparently not on the agenda. The rooms remain outdated. They were just dirty and I am talking “deep dirty” that has been ignored far too long. Here are just a few examples of my hotel room experience. I spilled a glass of water and grabbed a towel to blot it up and in a matter of seconds the towel had large brown stains on it. The brown stains are left up to the imagination of what it came from. The last night of our stay my door would not open. I found housekeeping staff member to try their master key and was told the door was broken. After two phone calls to the front desk, I was put in another room and was told I was being upgraded to a suite. I could've cared less if I had an upgraded room or not. I only needed a room to sleep a few hours and the common decency of the staff in expressing their regrets that the BLASTED door couldn't be fixed. It was of no surprise the suite had not been updated and dust was prominent everywhere. We are living in epidemic times and most hotel properties have protocols in place and abide by them to ensure their guest safety. The restaurant food was not horrible. The main problem we would select an option only to learn they didn’t have it. In addition we were told they had not had selection for some time. During our stay, the steakhouse was not open. The gift shop has limited hours. The spa has limited hours and limited massage therapists. The staff at the spa were efficient and welcoming. I generally play slots vs table games. There were only a limited number of slots than what they have had in the past. Most of the slot machines were old and several machines had signs on them as inoperable. If you are a smoker there is no smoking inside the property per city ordinance. They are in process of building a “Patio” that was advertised on the flyer we received in the mail but, it has not been completed. The whole environment of this property is OFF. To say some of the staff were not customer service oriented would seem to be an exaggeration, I assure you it is not. With the name change one might think the property has been revamped. It is not. If management doesn’t get it up to the standards that most guests/players have come to expect, the outlook for this property is grim.

We checked in on the 13th and checked out the following morning. In the process of checking out, the young lady asked if we ordered any sundries. On my surprise, I told her we ordered NOTHING. I received the receipt and otherwise all was good. Until I checked my card account, which reflects 9.97 on hold on my debit card. They apparently found a way to get more money. We are, or maybe were regular guests there. That's questionable now.

We had the worth check in expensive I have ever had in my life. The agent was extremely rude to my wife. Verbally threatened her and then threatened to call the police on her. We were in town for a funeral and he said our names were not on the reservation. She showed the email from IHG that confirmed the reservation and later I also confirmed with the corporate office we were listed. He said he didn’t care what the reservation said and also said he didn’t give a f that we were there for a funeral. I attempted to contact the management at the location as I was not in the lobby when this occurred and the front desk agent identified him self as the manager and told me to and I quote circle my a** back to the hotel if I had a problem with how he spoke to my wife. We will never stay with IHG again. After reading other reviews this experience is common at this location. I am filing a police report. Contacting the local news and have made a complaint with the corporate office. The agents name was David or Davis. To be a hospitality establishment there was none offer period. The hotel is also run down and dated.

With a stay at Economy Inn & Suites Shreveport in Shreveport, you'll be within a 5-minute drive of Mooretown Public Art Project and W-K Health Park West. This hotel is 2 mi (3.2 km) from Mooretown Park and 2.9 mi (4.6 km) from Independence Stadium.Take advantage of recreation opportunities such as a fitness center, or other amenities including concierge services and gift shops/newsstands.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Shreveport? This hotel has 2300 square feet (214 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions are provided, with satellite programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

It's 10PM and I'm arriving in Shreveport for my dad's surgery in the morning. I called the Hilton to confirm that the hotel knew I was arriving late, and I was informed by the front desk clerk that they were oversold and did not have a room for me, but that they would walk me down the street to another hotel that was used for their overflow. I asked if it was equivalent to the Hilton in ratings. The answer was no. The reviews for the other location were terrible. When I asked why I was not notified that they had no rooms, the desk clerk responded that the day shift must have been busy. So was I!! I told him I was not comfortable with the ratings of the other hotel and their reviews for cleanliness were not good. I asked if there were other options? The response was, ”No, but if you want to cancel I can refund your money.” I told him that was really nice - especially since they didn't have a room for me. Seriously?!?!!!! Done with Hilton. I frequent the Omni and Hyatt for both work and pleasure weekly and never has this happened. Really disappointing and super frustrating - not to mention inconvenient as I'm trying to find another locations to stay. So much for customer service and reservations. Thank you Marriott for coming to the rescue and even offering a discount.

Help our boss set it. Don't be too good, he is very satisfied. Really good, the price is also a flower. The whole is very clean. very good. The boss said that he will stay there next time.

The front desk staff found a room for me, which after I found out a convention was in town, was a great thing. Unfortunately it seemed like I was disturbing her rather than making me seem invited. Room was ok, but the AC never turned off, which made it hard to sleep. Did not kow that Courtyard was the only division of Marriott that didn't serve breakfast, which was disappointing. Overall yes I got sleep but it cost.

Loved My Stay

Set in a prime location of Shreveport (LA), Ramada by Wyndham Shreveport Airport puts everything the city has to offer just outside your doorstep. The property offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas, car park, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting Shreveport (LA), Ramada by Wyndham Shreveport Airport will make you feel instantly at home.