Candlewood Suites Glen Allen - Short Pump
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1 night
1 room, 2 adults, 0 children
All properties in Short Pump
Candlewood Suites Glen Allen - Short Pump
4120 Tom Leonard Dr, Short Pump, Virginia, 23060, United States
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Amenities
Public parkingFree
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areasFree
Business center
Fax/copying service
Express check-in and check-out
All amenities
Property Description
Long stays in our pet-friendly Glen Allen, VA hotelCandlewood Suites Glen Allen is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed Internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while.Stay entertained at nearby popular attractions including Short Pump Town Center, West Creek Business Park, Capital One, Innsbrook Office Park. Enjoy the beautiful scenery and charm of the city. The hotel is just a short trip to Monument Avenue, historic downtown Richmond, the state Capitol, and more.Amenities at Candlewood Suites Glen Allen include a nicely equipped Fitness Center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends.When you stay at Candlewood Suites Glen Allen, you’ll be right at home, whether you stay a night, a week, or longer.
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8.6/10
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 100 reviews
Surroundings
Airport: Richmond International Airport
(34.6 km)
Train: Amtrak - Richmond Staples RD.
(12.0 km)
Train: Ashland Train Station
(32.7 km)
Landmarks: Children's Museum of Richmond - Short Pump
(360m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

11
One-Bedroom Queen Suite with Sofa Bed
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

13
Queen Studio Suite
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

10
Studio Suite
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

11
Studio Queen Suite With Mobility Accessible Tub
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

11
One-Bedroom Queen Suite With Mobility Accessible Tub
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

12
Queen Studio Suite with Roll-in Shower-Mobility Accessible
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability

8
Mobil Access One Bedroom Queen Suite with Roll Shwr
1 Queen bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
100 reviews
- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Short Pump

Review summary
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Location: Proximity to Richmond’s shopping areas, fast-food options, and a nearby farmers market within walking distance. Free and ample parking available.

Guest User
January 20, 2025
The room was clean and comfortable. The outside of the room was saturated with **** smoke.

Guest User
November 18, 2024
Everything was fine love the room but for the price you pay should offer Breakfast not just free coffee

Guest User
July 28, 2025

The only positive thing I can think to say about this place is that the room was spacious. Other than that, it was terrible in every way. The room itself smelled terrible, and when we walked in the first thing we saw was a box hanging off a wall with exposed wires coming out of it. We immediately asked if we could be moved to another room but we were told it was fully booked so we had to stay in that room. We were also told that the exposed wires were because they were working on the hotel's phones. None of the phones in the hotel were working. There were no towels in the bathroom - none! There were also no linens or pillows for the pull-out couch that our kids were going to sleep on. When we asked for towels, linens, and pillows we were given a couple of wash cloths and were told they would bring towels later (they never did). They did have linens but no pillows, so we shared our pillows with the kids. There were no remotes for either tv, so they had to be turned on manually and you had to get up and physically change the channels each time. There were ants in the room and stains all over the carpet, some of which looked like blood. It was hard to sleep that night between the noise of the highway and the bed that made loud squeaky noises with every tiny movement. The refrigerator was barely cold and we had to throw away the food we had put in it. To top everything off, when my husband tried to use a washcloth to clean up in the bathroom sink (since we never got any towels and couldn't shower), the washcloth disintegrated into pieces as he used it. This was by far the worst hotel I've ever stayed in. I recommend staying far away. The room was not only horrible but the staff was rude and ignored us at the front desk. If we could have gotten our money back we would have left and found somewhere else to stay. We're just grateful it was only for one night.

Guest User
June 22, 2025

The hotel is very convenient and cute, we stumbled upon it in a pitch and we are glad we did! It does need update but it’s not bad

Guest User
June 22, 2025

I came to the Candlewood Suites to stay while I am in the process of moving. I had been referred by others who have stayed here. The front desk staff is very professional and go above and beyond for the guests. They are positive and friendly and always available. The cleaning staff is very clean and always equipped with supplies. The maintenance is always helpful and very prompt with service. I highly recommend this hotel and I will always stay here when I travel. I am very impressed and happy with my stay!

Guest User
June 21, 2025

Very homey hotel, great staff! Great location! Would definitely recommend to anyone whose in the area and need a place to stay

Guest User
June 21, 2025

One of the best hotels I’ve been to. Staff is extremely friendly ! Look the clean, fresh scent that greets you when you enter the building.

Guest User
June 12, 2025

Great hotel, would recommend . Staff is great and friendly . Everyone is welcoming . Nice that they have coffee in the mornings. Nice location, everything is close. Really nice area , good people around. Quiet guests , everything is goooood
Services & Amenities
Most Popular Amenities
Public parking
Free
Gym
24-hour front desk
Wake-up call
Wi-Fi in public areas
Free
Business center
Fax/copying service

Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Wake-up call
Languages Spoken
English
Spanish
Food & Drink
Lobby bar
Convenience store/kiosk
Health & Wellness
Gym
Public Areas
BBQ
No smoking in public areas
Picnic area
Elevator
Cleaning Services
Clothes dryer
Laundry service (on-site)
Business Services
Fax/copying service
Business center
Accessibility
Assistive listening devices
Braille signs
Handrails on stairs
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2013
- Number of Rooms: 32
Long stays in our pet-friendly Glen Allen, VA hotelCandlewood Suites Glen Allen is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed Internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while.Stay entertained at nearby popular attractions including Short Pump Town Center, West Creek Business Park, Capital One, Innsbrook Office Park. Enjoy the beautiful scenery and charm of the city. The hotel is just a short trip to Monument Avenue, historic downtown Richmond, the state Capitol, and more.Amenities at Candlewood Suites Glen Allen include a nicely equipped Fitness Center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends.When you stay at Candlewood Suites Glen Allen, you’ll be right at home, whether you stay a night, a week, or longer.
Frequently Asked Questions
What is the cancellation policy for Candlewood Suites Glen Allen - Short Pump?
The cancellation policy for Candlewood Suites Glen Allen - Short Pump varies depending on the type of room and booking conditions.What is the cancellation policy for Candlewood Suites Glen Allen - Short Pump?
What are the check-in and check-out times at Candlewood Suites Glen Allen - Short Pump?
Standard check-in time at Candlewood Suites Glen Allen - Short Pump is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Candlewood Suites Glen Allen - Short Pump?
Can I bring my pet inside the Candlewood Suites Glen Allen - Short Pump?
Pets are allowed on request at Candlewood Suites Glen Allen - Short Pump. Charges may be applicable.Can I bring my pet inside the Candlewood Suites Glen Allen - Short Pump?
How far is the Candlewood Suites Glen Allen - Short Pump from the closest airport?
The closest airport is Richmond International Airport, and it is about 27 mins from hotel by car (34.6 km).How far is the Candlewood Suites Glen Allen - Short Pump from the closest airport?
About This Property
Nearest Airport | Richmond International Airport |
---|---|
Distance to Airport | 34.63KM |
Nearest Train Station | Amtrak - Richmond Staples RD. |
Distance to Train Station | 12.01KM |
Average Price From | PHP8172 |
Hotel Star Rating | 2 |